Error in archiving data
@Javad_Soltani wrote: /var/www/matomo/libs/Zend/Db/Statement/Pdo.php(228): Warning - PDOStatement::execute(): Error reading result set’s header - Matomo 3.13.0 and...
View ArticleA kind of conflict between "WHAT ARE “ACTIONS” IN MATOMO?" and "Enable...
@Pak_Kriss wrote: I am not sure if this topic has already been discussed or if there is a solution. Intro: What are action in Matomo? - What are "actions" in Piwik? How do I find my number of actions...
View ArticleError: php deprecated auto-archiving
@conmuc wrote: Hi there, I’ve got this error (php issue? php 7.4.0) WARNING: /var/www/…/piwik/core/DataTable/Filter/ColumnDelete.php(164): Deprecated - array_key_exists(): Using array_key_exists() on...
View ArticleWhat is the proper way to temporarily "pause/stop" traffic on a site?
@sysadmin1 wrote: I know we can just remove the tag to stop traffic on a specific site (not all sites), but is there a recommended way without using a plugin to do the same? Would either: temporarily...
View ArticleQueued Tracking enabled coming along with very rare "Mysqli statement execute...
@Pak_Kriss wrote: Recently we enabled queued tracking (settings below). Now between once per day or once per week “cron tab” console core:archive throw the following error: ERROR [2019-12-01 12:00:09]...
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Cannot select websites on Dashboard
@ketchoupii wrote: Hi, After a fresh install of Matomo I cannot select several websites in the Dashboard, I have to go on “All Websites” then go the website I want to see, it happen on admin account,...
View ArticleMenu entry database usage (Diagnostic)
@g-matomo wrote: Hello everyone! I realized after updating Matomo from 3.12 to 3.13 that the menu entry ‘database usage’ diappeared but a new entry ‘security’ appeared (Administration >...
View ArticlegetBulkRequest not working with addCustomReport
@Sigurd_Mannsaker wrote: Am I going crazy, or is anyone else experiencing this? I am trying to programmatically manage custom reports across multiple sites. But when I try to bulk them together I get...
View ArticleImporting Apache log
@kornexl wrote: I’m importing Apache logs since some years and it worked OK. Since Update to Matome 3.13.0 on 28.11. the number of unique visitors is way to high The number of loglines the days before...
View ArticlePHP 7.4.0 but everthing seems to work fine had to cut down body limet 32000...
@EckyBrazzz wrote: Hi there, After the upgrade tot PHP 7.4.0 I get a bunch of errors, you can find them below… `Failed loading /usr/local/lib/php/extensions/no-debug-non-zts-20190902/ioncube.so:...
View ArticleIssue on page visits statistics
@tmacgi wrote: Hi, We encounter strange behavior. On pages visits statistics, over a short period (eg a week), we find a certain amount of data. And over a longer period (eg one year, including the...
View Article3.13 archive problem
@sysadmin1 wrote: We’re getting this message in the archive log a few times a day: INFO [2019-12-03 20:05:04] 57741 - tracking data found for website id 8 since 2019-12-03 20:00:52 UTC (since the last...
View ArticleHelp with sudden errors please?
@brynn wrote: Hi Friends, I’m suddenly seeing this error on my dashboard, instead of the widgets (one for each widget): ERROR: Failed to get data from API: SQLSTATE[42000]: Syntax error or access...
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User/Visitor Overview displaying decimal Number
@hammerseo wrote: Hello, i hope this Question was not asked yet, at least i couldn’t find an answer. Seems like with the last Update some things went wrong. My Problem is that inside the “User/Visitor...
View Article3.13 Bug in Acquisition Overview
@agnes wrote: Hello community, in the acquisition overview, metrics and records can be displayed. By selecting and deselecting records, the representation in the graph seems to collapse (due to...
View ArticleMatomo is updating the tracking-data only after one day
@TaNa wrote: Hello, I’m setting up Matomo for our universities website. The tracking works fine per se , but the tracking-data is only shown in Matomo after one day. I did a lot of research but I...
View ArticleCrontab archive run error
@Tealk wrote: Hello, everybody, I get this long error message when I run the crontab wue written down below. Unfortunately I don’t understand where the error comes from. sudo -u WEBUSER php...
View ArticleMysqli statement execute error : Duplicate entry 'Tour-pwsuper'
@Lioh wrote: Hi all, when I want to display a Visit Log for a website, I got an error like: Oops… there was a problem during the request. Within the nginx error logs I see Duplicate entry messages:...
View ArticleIs LOAD DATA LOCAL INFILE working here?
@jphustman wrote: Due to performance issues, I spun up a separate server to install MySql on. I imported it in, adjusted the ip address for the database, and now in my ‘System Check’ I’m getting this...
View ArticleMatomo makes website very slow once per hour
@ygramoel wrote: I am managing the website embeetle.com and I recently installed Matomo (self-hosted). Since then, the website reacts very slowly from time to time, with loading times of multiple...
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