@grantr wrote:
Hi, after extracting and uploading (in BINARY format through Filezilla) the latest zip file contents, I ran the installation. On the installation page, among all the green ticks on the page, there was a warning about partial or failed file error for a file called API.php.
I tried reuploading all files & folders several times (skipping existing files to speed up the process), but couldn’t get rid of the warning.
I ignored the error and proceeded with installation, which was otherwise successful, including successfully installing the DB.
However, now, the Matomo dashboard widget “Visits in Real-time” displays the following error message:
Error: \Piwik\Plugins\Live\API that provide an API must be Singleton and have a ‘public static function getInstance()’ method.
And the Visits Log displays the error:
"Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance. "
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