Server Error 500 matomo.php &rec=1

@marcel.morgenstern wrote:

Hello everyone,

Since a few month we are receiving ServerError 500 when using the following URL:

https://piwik.re-in.de/matomo.php?action_name=voelkner%20-%20direkt%20günstiger%20|%20Elektronik%2C%20Technik%2C%20Werkzeug%20%26%20mehr&idsite=1&rec=1&r=858341&h=9&m=17&s=58&url=https%3A%2F%2Fwww.voelkner.de%2Fmy%2Forders_details.html%3Foid%3D159189407%26page%3D1&urlref=https%3A%2F%2Fwww.voelkner.de%2Fmy%2Forders.html&uid=135003855&_id=0e560923070c321a&_idts=1587712534&_idvc=1&_idn=0&_refts=0&_viewts=1587712534&send_image=1&pdf=0&qt=0&realp=0&wma=0&dir=0&fla=0&java=0&gears=0&ag=0&cookie=1&res=1920x1080&_cvar={"1"%3A["B2"%2C"3"]%2C"2"%3A["0"%2C"1"]%2C"3"%3A["WKDB"%2C"0"]%2C"4"%3A["usr"%2C"QYSVVYCSS"]%2C"5"%3A["1"%2C"0"]}&gt_ms=680&pv_id=2dAjC3

I could figure out the problem is the parameter “rec=1”. I also figured out that this has something to do with the pixel-Tracking, as well as that this error is related with ssl encryption. Therefore I inserted “assume_secure_protocol = 1” into the config.ini.php. I thought, I solved the problem, but last week, a colleague of mine told me that this error occurs again.
At this time I have no glue anymore what else could help. So I am asking you experts to help me please.

By the way, this error does not occur in all browsers. Only chrome on Mac, Edge or InternetExplorer.
I, for myself use firefox and chrome on Linux and Windows without any Problems except of the Edge-Browser.
I also testet it on vivaldi and opera without an error.

Regards, Marcel

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