Screen Resolutions Not Being Logged
@mekineer wrote: All the screen resolutions for all the devices show as “unknown”. Has been going on for months, after I upgraded to a new version. I forgot my golden rule… if it ain’t broke, don’t...
View ArticleHistorical data no longer accessible
@Pete_Trombone wrote: We have a lot of data in our Matomo instance from websites that have not been actively tracked for a long time. The reports for this are suddenly no longer available, but they...
View ArticleSQL Error in wordpress version
@Marian_Haertel wrote: I am using the self hosted version of Matomo since the very beginning of version 0.1 or so. I am getting an error as follows though ## WP DB Error: [1146] Table...
View ArticleEvents is not updated
@11129 wrote: I am in version 3.13.4. When my user triggers an update. I can see the data change in [Visits Log]. But there is no change in [Behaviour Events]. Posts: 1 Participants: 1 Read full topic
View ArticleSlow Dashboard for SharePoint 2019
@Lu_H wrote: Hello, We have set up Matomo for our SharePoint 2019 environment on a dedicated server (4 CPU Cores @2.30Ghz, 8 GB RAM, HeidiSQL) We started tracking user activity since February and got...
View ArticleHow to solve 1146 Table 'piwik_analitics.piwik_locks' doesn't exist
@mr_piwik_nl wrote: I am getting this error and do receive empty reports in my mail. How to solve this? SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘piwik_analitics.piwik_locks’ doesn’t...
View ArticleAction not defined error in custom controller
@Naser_Aslam wrote: Hi? I wanted to create a custom plugin for custom reports sharing. I have created a new page for it as mentioned at How to add new pages and menu items to Piwik – Introducing the...
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Heatmap plugin page rendering error
@Naser_Aslam wrote: Hi? The heatmap plugin not rendering page correctly. I already have followed the guide given at the following two pages. https://matomo.org/faq/heatmap-session-recording/faq_24272/...
View ArticleNothing is tracked from Firefox on Mac
@Vassilis wrote: Hi all, I do not see any error in the Web Console, but, nothing is tracked when I am browsing from a Firefox browser, on a Mac. I do not have this issue when I am using the other...
View ArticlePiwik.xx.xx.xx /http is CRITICAL
@safejack wrote: Hi I have been having the following issue for the last couple months: ***** centreon Notification ***** Notification Type: PROBLEM Service: http Host: piwik.xx.xxx Address: xx.xx.xx...
View ArticleCannot create new goal?
@Smarterwebs wrote: Read all previous answers to this But I still cannot crteate new goals Yes I’ve done all the obvious things Still nothing Posts: 1 Participants: 1 Read full topic
View ArticleWARNING: /var/www/html/matomo/plugins/CoreUpdater/Updater.php(134): Warning -...
@alebalweb wrote: WARNING: /var/www/html/matomo/plugins/CoreUpdater/Updater.php(134): Warning - array_merge(): Expected parameter 2 to be an array, null given - Matomo 3.13.5-rc1 - Please report this...
View ArticleServer Error 500 matomo.php &rec=1
@marcel.morgenstern wrote: Hello everyone, Since a few month we are receiving ServerError 500 when using the following URL:...
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Filters on triggers do not work
@Vassilis wrote: Hi, I am using the tag manager, and I am trying to create a trigger that would become active when the element has a class that contains the word “matomo”. Screen Shot 2020-04-29 at...
View ArticleError after installing JsTrackerCustom
@Web wrote: Hi, I have the latest version 3.13.5, the installed (core) plugin CustomPiwikJs is not working anymore in this version as per this forum, so I installed a plugin from the marketplace...
View ArticleWhere is the Referrer Url in the dashboard?
@Elaniobro wrote: Hello, I am working with Matomo, within a Vue.js application. I am wanting to override the referrer url, with a specific value for tracking purposes. I am doing the following: const...
View ArticleUpdating to 3.13.5 fails
@Matthew_Wht wrote: I did the update 3.13.5 by the automatic install process and when it finished it would let get back into matomo. Now when I go to matomo to log in I get: A fatal error occurred...
View ArticleTask SendReport zombie
@Andrea_Sisti wrote: Hello, everybody, I have a problem with the sendReport task. I deleted a report sending via email, currently there are no scheduled reports, but among the tasks (visible with the...
View ArticleError running archive script
@kornexl wrote: Running php /usr/bin/php /var/www/piwik/console core:archive --url=http://ccccc.do.main/ > /tmp/matomo-archive.log i receive the following result from CRON The drive has plenty of...
View ArticleLive logs with Caddy server and rsyslog possible?
@MrAlex wrote: Hi all, I was wondering if anyone may have any insight into getting live logs analytics working with Caddy server (v2)? How I imagine it would work, not too dissimilar from the matomo...
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