@Matthew_Wht wrote:
I did the update 3.13.5 by the automatic install process and when it finished it would let get back into matomo. Now when I go to matomo to log in I get:
A fatal error occurred
Please contact the system administrator, or login to Matomo to learn more.
If you are Super User, but cannot login because of this error, you can still troubleshoot further. Follow these steps:
- open the config/config.ini.php file and look for the
salt
value under[General]
.- edit this current URL you are viewing and add the following text (replacing
salt_value_from_config
by thesalt
value from the config file):
index.php?i_am_super_user=salt_value_from_config&....
When I add that text to the end of the url using my ‘salt’ value I get:
An error occurred
Action ‘index.php?i_am_super_user=MY-SALT’ not found in the module ‘CoreUpdater’
what should I do.
Thanks
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