@JamesMay wrote:
Hey guys,
We run some medium traffic sites and to pre-create the reports we setup a cron job running once every hour.
Lately the log for the cronjob shows many of these kind of entries, mainly for the tracked idsite 4:INFO [2020-05-13 19:47:03] 50614 - tracking data found for website id 4 since 2020-05-13 13:19:55 UTC (since the last successful archiving) INFO [2020-05-13 19:47:03] 50614 Will pre-process for website id = 4, period = day, date = last2 INFO [2020-05-13 19:47:03] 50614 - pre-processing all visits WARNING [2020-05-13 19:49:03] 50614 /var/www/html/core/Common.php(297): Notice - unserialize(): Error at offset 0 of 165 bytes - Matomo 3.13.5 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) </html>' for website id 4, Time elapsed: 120.548s, skipping '<html> ... ... INFO [2020-05-13 19:57:06] 50614 SCHEDULED TASKS INFO [2020-05-13 19:57:06] 50614 Starting Scheduled tasks... INFO [2020-05-13 19:57:06] 50614 Scheduler: executing task Piwik\Plugins\CustomPiwikJs\Tasks.updateTracker... INFO [2020-05-13 19:57:06] 50614 Scheduler: finished. Time elapsed: 0.042s INFO [2020-05-13 19:57:06] 50614 Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.deleteLogData... INFO [2020-05-13 19:57:06] 50614 Scheduler: finished. Time elapsed: 0.010s INFO [2020-05-13 19:57:06] 50614 Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.anonymizePastData... INFO [2020-05-13 19:57:06] 50614 Scheduler: finished. Time elapsed: 0.001s INFO [2020-05-13 19:57:06] 50614 done INFO [2020-05-13 19:57:06] 50614 --------------------------- INFO [2020-05-13 19:57:06] 50614 --------------------------- INFO [2020-05-13 19:57:06] 50614 SUMMARY OF ERRORS </html>' for website id 4, Time elapsed: 120.548s, skippingsponse '<html> ERROR [2020-05-13 19:57:06] 50614 1 total errors during this script execution, please investigate and try and fix these errors. ERROR [2020-05-13 19:57:06] 50614 Uncaught exception: /var/www/html/core/CronArchive.php(606): 1 total errors during this script execution, please investigate and try and fix these errors.... INFO [2020-05-06 13:06:42] 11613 SUMMARY OF ERRORS </html>nter>nginx</center>me-out</h1></center>d>serializing the following response from ?module=API&method=API.get&idSite=4&period=week&date=last2&format=php&trigger=archivephp: <html> </html>' for website id 4, Time elapsed: 240.748s, skippingsponse '<html>I tried to invalidate and force-recreate the reports through
./console core:archive --force-idsites 4 --force-periods=2020-05-12,2020-05-22which exited with one error:
INFO [2020-05-22 12:49:09] 785 - pre-processing all visits WARNING [2020-05-22 12:49:10] 785 /var/www/html/core/Common.php(297): Notice - unserialize(): Error at offset 0 of 165 bytes - Matomo 3.13.5 - Please report this message in the Matomo forums: https://forum.mato mo.org (please do a search first as it might have been reported already) </html>' for website id 4, Time elapsed: 135.790s, skippingonse<html> ERROR [2020-05-22 12:49:10] 785 1 total errors during this script execution, please investigate and try and fix these errors. ERROR [2020-05-22 12:49:10] 785 Uncaught exception: /var/www/html/core/CronArchive.php(606): 1 total errors during this script execution, please investigate and try and fix these errors. 1 total errors during this script execution, please investigate and try and fix these errors. #0 /var/www/html/core/CronArchive.php(599): Piwik\CronArchive->logFatalError('1 total errors ...')We are using the latest matomo 3.13.5 bound to one nginx. This nginx is running behind a proxy server which takes care of distribution and SSL certificate handling.
Both nginx are version 1.17.9 and we use PHP Version 7.4.5.
The site number 4 is using the tracking API so there should not so much html stuff reach Matomo.How can we get rid of these errors or at least remove them savely from the Database?
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