View Visitor Profile shows wrong User
@vikas_rao wrote: In the demo app https://demo.matomo.org/ go to visitor section–> click ‘UserId’–> hover over ‘wolframheart’ user -->select ‘visitor profile’ option–> it takes to a...
View ArticleMatomo does not display data in some pages
@suba wrote: Hi, I am using an updated matomo version 3.13.5. I am having data’s in the database for that particular date range but, in Matomo some of the pages like visitors->overview does not...
View ArticleHigh difference in cloudflare analytics stats and Matomo stats
@Naser_Aslam wrote: Hi ? I have found that there is very high difference in analytical stats displayed by cloudflare analytics tool and Matomo. I already have followed all the steps mentioned on the...
View ArticleLinkedIn campaign tracking does not work
@JuWa wrote: Hi there, I currently have some ads running on LinkedIn but unfortunately the visits don’t show up under “campaigns”. I used the URL builder tool and used this url for the ads. It works...
View ArticleA non well formed numeric value encountered
@Toasty20 wrote: Hi, we become this Warning at Matomo. CoreVisualizations 2020-05-14 19:11:16 UTC 4dd86 /var/www/html/core/Piwik.php(138): Notice - A non well formed numeric value encountered - Matomo...
View ArticleContent Interactions on Touch Devices Not Working
@chadn wrote: I have been using Matomo for a year. I’ve always tracked our site banners “views” using Content tracking and banner “clicks” with an Event. In my Content reports I get all zeros for...
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LDAP simple error message
@RonanChardonneau wrote: Hi everyone, I am trying to understand what LDAP is about in order to create educational content about it. So I succeeded in creating my LDAP server with a database and users...
View ArticleNo entry or class found for 'log.handlers'
@erodrig9 wrote: I am trying to upgrade my version to 3.13.5 and my PHP version as well to 7.2.31. However when I run php console core:update I get the exception below. Is there some kind of...
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How to get an API report by utm parameters
@Retrafic wrote: The task is to get API data in the context of all 5 utm parameters: utm_source, utm_medium, utm_campaign, utm_term, utm_content What query needs to be created in order to get this in...
View ArticleLast 5mn visit in api method Live.getLastVisitsDetails
@bigbadwolf wrote: Hello, I am using piwik to get all my site data with api Live.getLastVisitsDetails method. Is it possible to get only last 5mn visits data without using minTimestamp parameter?...
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Missing "time_spent" metric in "log_link_visit_action"
@KALLIAK wrote: Hello! After 2020-04-21 03:38:01 and to present day “time_spent” metric in “log_link_visit_action” table is always NULL: image618×747 28.2 KB What might be the case? Matomo 3.13.5...
View ArticleReal-time reports has data but no data for all/other reports
@freshman wrote: I am new to Matomo. Can help me to troubleshoot why Real-time reports has data displayed but no data for all/other reports. Posts: 1 Participants: 1 Read full topic
View ArticleMatomo 3.13.5 nginx and unserialize errors through cron report-archiving
@JamesMay wrote: Hey guys, We run some medium traffic sites and to pre-create the reports we setup a cron job running once every hour. Lately the log for the cronjob shows many of these kind of...
View ArticleSegment Tab Disappeared
@jj_analytics wrote: (topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) Posts: 1 Participants: 1 Read full topic
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Segment Dissapeared
@jj_analytics wrote: Hi, The Segment tab in my dashboard disappeared yesterday and I haven’t seen it since. Where’d it go? Is this something the admin sets or was it removed? Screen Shot 2020-05-22 at...
View ArticleProblems with documentation
@TomCz wrote: There is an PHP error on the documentation page. https://developer.matomo.org/2.x/guides/tagmanager/introduction Posts: 5 Participants: 2 Read full topic
View ArticleIs Matomo a good fit for object analytics?
@mouallem wrote: (topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) Posts: 1 Participants: 1 Read full topic
View ArticleAPI call idSite=all error - website id was set to '0'
@PierreG wrote: Hello, We have migrated our old piwik plateform (2.16.1) to matomo 3.9.1 and a call to matomo API with the parameter “idsite=all” return the error : “An unexpected website was found in...
View ArticleViewing file opened in SharePoint
@reuvygroovy wrote: I haven’t seen any logs of file opening in SharePoint. I see plenty of logs to the aspx page, but no record of me opening a file. Posts: 1 Participants: 1 Read full topic
View Article504 Gateway Timeout
@fouad.merhi wrote: Hello, We are currently in the process of upgrading Matomo to the latest version 3.13.5 (currently running 3.13.1) after the deployment of the new version with nginx and php-fpm,...
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