I’m using the Matomo for Wordpress plugin and am having issues receiving emailed reports. I’ve set up a report to run weekly (which isn’t coming through) and when I click ‘Send report now’ the system gives me a confirmation message, but the email never arrives. Has anyone else run into a similar issue? I’m not sure where to begin with the troubleshooting, as there is no error message.
I have checked my spam/junk mail and tried sending the reports to email accounts on different domains. I am able to view the report in the plugin. The emails just aren’t being sent.
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