Identify Same Visitor Across Domain Without 3rd Party Cookies
Our requirement is to track a particular user journey who visits different domains. Referring https://matomo.org/faq/how-to/faq_118/ "In some cases, it might be interesting to enable third party...
View ArticleReport Api date range across month
I’m using the api to get goals data by segments. But doing so I found that when the month changes within a week, there is no data. I want to get the data for that week beginning with 2020-03-30 up to...
View ArticleReport emails not sending
I’m using the Matomo for Wordpress plugin and am having issues receiving emailed reports. I’ve set up a report to run weekly (which isn’t coming through) and when I click ‘Send report now’ the system...
View Articleerror when creating import job
Hello, thank you for matomo and this plugin. Trying to import GA to matomo on my wordpress site. When creating an import job, I get the error in dutch, which translates to: date format should be...
View ArticleWooCommerce Matomo Analytics - Woo-Matomo is not correctly configured
WP-Admin backend warning message: Woo-Matomo is not correctly configured. To fix this error either deactivate tracking or change the Matomo Instance configuration. It look like since latest Matomo...
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Warning: GoogleAnalyticsImporter/Controller.php
@diosmosis After Update to GAI 1.5.0 i got a warnng: grafik1829×120 29.9 KB 4 posts - 3 participants Read full topic
View ArticleHow to safely delete visits?
Hello! I would like to remove some logs because they were wrongly imported by Tracking API. Is there a safe way to do it? 2 posts - 2 participants Read full topic
View ArticleWordpress plugin not recording visitors
Hello. I recently installed the Matomo wordpress plugin. Everything seems to be ok. But, no visitors are being recorded. How can I verify that the tracking code is active? 5 posts - 2 participants...
View ArticleMatomo archive error
INFO [2020-08-19 22:16:05] 28 NOTES INFO [2020-08-19 22:16:05] 28 - Async process archiving supported, using CliMulti. INFO [2020-08-19 22:16:05] 28 - Reports for today will be processed at most every...
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GDPR Tool delete issue
Hello everyone! I’m trying to delete some logs of a website using GDPR Tool, but I’m having a Issue when query exceeds 400 records. Matomo returns an error message saying “Please specify a value for...
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Matomo Custom Variables Widget: Remove one variable
Hi all, We track two custom variables and would like to view some statistics about our users. But, we don’t want to have the other custom variable inside the statistic. Is there a way to hide or...
View ArticleSegmenting a visitor map to only a single page
Some context: I’m working on a project that uses Drupal as a digital archive for storing all kinds of assets like images, videos, datasets, etc. where each asset has a URL that includes a unique...
View ArticleGetAttributionInfo() returns 0 when it is organic or direct traffic
Hi there, I’ve been using Matomo Javascript API to find out my visitor details whether they are coming in with organic, direct, referral or paid. So far, paid works well and everything. However when...
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Matomo Opt-Out iFrame not working
Hi , We are using matomo 3.4.0 and trying to use Opt-Out iframe mentioned here: Analytics Platform - Matomo Configure Privacy Settings in Matomo - Analytics Platform - Matomo User-privacy protection...
View ArticleMatomo with AWS application load balancer
Hello, I am currently trying to run matomo in a multi server environment using AWS application load balancer It works properly when I have only one operational instance behind the load balancer but...
View ArticleOnce more ...No data has been recorded yet
Hello there, We’ve just started my analytics configuration with the following: website to be analyzed: https://laplace.house + wp-piwik plugin website with a self hosted matomo:...
View ArticleDownload report with curl
Hi. I want to download Event actions report with curl because I need to import that data into a database. If I download the report from Matomo web interface I get 20 records and it is OK. Then I tried...
View ArticleNot detecting content which is at the bottom of the page even if...
Hi there, I am using ‘trackVisibleContentImpressions’ to calculate reading time of users. But the tracker doesn’t track elements which you need to scroll to see. Even if checkOnScroll=true and...
View ArticleCan't install Matomo, perhaps due to Ghost, Nginx, or fastcgi_pass/php-fpm
Hi. I fell in love with the idea of having an open source alternative to Google Analytics, but I can’t materialize that dream because I can’t install Matomo. I’m trying to do so in the same server as...
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Restore/DR process - broken homepage links
Hi all, I am writing up some documentation for our team on a restore process for matomo 3.9.1 that we use to test UX changes along with some stats tracking. After following the steps in the...
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