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Matomo stopped reliably tracking data after switching to WordPress alt cron

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I’m hoping someone can help me even though I’m not a technical person. My self-hosted Matomo was tracking my WordPress site just fine until I started having problems with the WP scheduler. A technical support guy I hired added an alternative cron job to get the scheduler working. Since he did that, Matomo is not showing reliable numbers.

Is there something that can be done to get reliable tracking in Matomo again? Would I be better off switching to Matomo for WordPress (it wasn’t available when I started) or would that not solve the problem?

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