Cannot connect to the database: Plugin '0' is not loaded

Hi,

I haven’t used my Matomo dashboard for a while. Now, when I try to access it, I get the message:

An error occurred
Cannot connect to the database:
Plugin '0' is not loaded

I do know that my hosting provider was due to “disable php < 5.6 and replace MySQL 5.7 with a more recent version”. Can this be related to the issue? If so, how can I repair the damage (or, if that’s not possible, at least transfer the data to a new installation)?

Thanks in advance!

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