Sh: fork: retry: Resource temporarily unavailable
I have the following set up as a cron job as per Matomo documentation. php xxx.xxx.ca/console core:archive --url=https://traffic.umintmed.ca/ > matomo_archive_log For the last few days I...
View ArticleConsole core:archive - error after update PHP
Matomo 3.14.1 PHP 7.4.11 ERROR [2020-10-07 08:52:24] 2560 Uncaught exception: /opt/matomo/matomo/core/Segment.php(184): Segment ‘dimension4’ is not a supported segment. Segment ‘dimension4’ is not a...
View ArticleCompared periods with goals always shows 0
Using 3.14.1 (and previously 3.13.5) any standard report that shows goal conversion activity always shows 0 for conversion counts and percentages when using the comparison feature. The feature works...
View ArticleDid I post in the wrong category?
I’m new to Matomo. I posted some issues I’m having in the Tag Manager category - see beginner-problems-with-tag-manager-for-wordpress. Would it be better to have posted it here? 1 post - 1 participant...
View ArticleDashboard views can't work normally when version of mysql change to 8.0.18...
when I change mysql version to 8.0.18, the dashboard views can’t work normally. It’s ok when mysql version is 5.7.29. error message(visits over time module of dashboard page): SQLSTATE[HY000]: General...
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Count for Campaigns shows two different numbers
Hi all, i have configured a regular mail (weekly) that shows me the performance of the campaigns from Matomo. There is a table with the total numbers and a bar graph - even though it’s the same...
View ArticleMysqli error when upgrading to matomo 4 beta
Hi. I get the following error when I want to open the Matomo surface after upgrading from matomo 3.14 to 4 beta. What/how exactly should I do to solve this issue? Please suggest. Mysqli prepare error:...
View ArticleDisable allow_url_include
Hello everybody. I’m a new french user of matomo I intsall the plugin Securityinfo. When i check the different item of the secutity plugin, it mentione this : “allow_url_include is enabled. This could...
View ArticleGet page title for an outlink
I have matomo tracker on main domain example.com and I have sub domain for hosting files files.example.com whenever the user goes to files.example.com I get the URL instead of the page title. Is it...
View ArticleHow to redirect to another URL from matomo.php URL
Hey guys, I am trying to redirect to another URL can be the page where tracker is implemented and can be an external link. I want to use redirection to happen post matomo.php call for example...
View ArticleCant change currency
Hi! Just installed Matomo on our server and it seems to work But one thing is a probllem. I cant change currency symbol. I have changed in the settings but nothing change. I want kr as swedish Krona...
View ArticleCannot connect to the database: Plugin '0' is not loaded
Hi, I haven’t used my Matomo dashboard for a while. Now, when I try to access it, I get the message: An error occurred Cannot connect to the database: Plugin '0' is not loaded I do know that my...
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Show full list of referrers
Hi everyone, Just comparing Matomo to GA to assess whether it gives us all the data we need to make the switch. One thing I have specifically come across is that I don’t seem to be able to drill down...
View ArticleMysqli prepare error: You have an error in your SQL syntax; check the manual...
We are trying to upgrade matomo from 3.14 to 4 Beta 1. Our configuration is: MySql: 8.0.18 PHP:7.4.1 We are trying to start the upgrade but we are getting the following error: Mysqli prepare error:...
View ArticleCan we tell archive cron job to exclude certain sites or periods?
We have a cron process to run archiving every hour: /usr/local/bin/php -d memory_limit=1G -f /home/sitestats/public_html/analytics/console core:archive --url=123sitestats.com/analytics/ For Background...
View ArticleTime spent by user on page not alway correct
Matomo does not always report the correct time spent by our users on certain pages Sometimes the time spent by the user on certain reports seems to be correct, while most of the time Matomo records...
View ArticleLog analytics: Too many entries in logfiles
I have tried to import some logfiles from a IIS-server running an Umbraco-website into a local-matomo-installation, but ran into problems efter 5-10 logfiles because it’s importing too many entries...
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Matomo error PDO extension - Database
Good morning, Matomo support. We have an active Matomo installation on an Nginx server. A few days ago the server crashed and had to be restarted, at which point we started experiencing problems. When...
View ArticleWidget triplicando no Painel
Boa tarde! Tenho Matomo instalado sobre container e em sua ultima versão 3.14.1-apache. Em um painel que criei chamado Conversões, adicionei diversos widget, porem esses widget se duplicam e até...
View ArticleUpgrade not detected
I am trying to update from 3.11 to 3.14 but when I click on the Check for Updates it states that “You are using the latest version of Matomo” Any thoughts on why it’s not detecting the 3.14 version? 2...
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