Hi,
i am working on updating matomo to the new version.
I am using SSH but everytime i get an error “mysql has gone away” at line 172.
I think my installation is called a big one… but as it is hosted on shared hosting i dont have the possibility to change things at thy mysql server…
My hoster recommended to use a command like
/usr/local/bin/php72 -d memory_limit=-1 -d max_execution_time=1200 /kunden/xxx/console core:update
but still errors and no chance to use matomo backend.
is there any solution to fix this? i cannot use matomo right now…
Thanks in advance!
Edit: When i try to repeat the command it seems to work… every time one line more or something like this… now it fails at line 175
ALTER TABLE matomo_log_visitDROP COLUMNconfig_gears, DROP COLUMN config_director, DROP COLUMN visitor_days_since_first, DROP COLUMN visitor_days_since_order, DROP COLUMN visitor_days_since_last;.
but i wonder if this is a good way of updating?
1 post - 1 participant