Until now, we used the Geolocation Provider “DBIP / GeoIP 2 (Php)”. Suddenly, assuming due to a former update, this option has disappeared
, and thus, none of these options seems to be set now - but the country/region/city lookup seems still working, as long as we don’t change something here of course…
Also, under “System Check”, under point “Geolocation”: The default location provider guesses a visitor’s country based on the language they use. This is not very accurate, so we recommend installing and using a geolocation database.
So I really don’t know what could have happened /changed, or what prerequisites have to be fulfilled for Matomo to show this Geolocation Option (again). On PHP level, we have activated the GeoIP Extension, as a phpinfo() also says:
## geoip
|geoip support|enabled|
| --- | --- |
|geoip extension version|1.1.1|
|geoip library version|1006009|
Also, we installed MaxMindDb extension:
## maxminddb
|MaxMind DB Reader|enabled|
| --- | --- |
|maxminddb extension version|1.8.0|
|libmaxminddb library version|1.4.3|
We are using Matomo 4.0.5, PHP 7.3, MariaDB 10.1 on Linux (Debian 9).
So can someone help me to get this back again into a consistent
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