Hello,
On my personal Joomla site, I wanted to update Matomo in 1 click, from version 3.0.3 (Piwik) to the latest version 4.1.1
I have set write permissions (777) on main folder and subfolders.
I started the update.
As requested during the process, I manually deleted the folders and files (which Matomo didn’t expect to find).
I then clicked on the green button “Upgrade Matomo” and there I got a blank page in the browser.
I tried to access the consultation of my site’s statistics but each time I get a Matomo window indicating: "* Database update required. Your Matomo database is out of date and must be upgraded before you can continue. Matomo database will be upgraded from version 4.0.1-b1 to the new version 4.1.1 * ".
If I click on the green “Upgrade Matomo” button I get a blank page in the browser with this url : https://piwik.mydomain.fr/index.php?updateCorePlugins=1&module=CoreUpdater&action= and nothing happens.
With the new version of Matomo, is the database not up to date and Matomo wants to update it?
Why does the database have to be updated from version 4.0.1-b1 to version 4.1.1? The previous version of Piwik was version 3.0.3 !!!
In my case, obviously Matomo does not update my database.
In piwik_option table, I see among others this:
last_update_communication_sent_core = 4.1.1
MatomoUpdateHistory = 4.0.1-b1,3.0.3,
UpdateCheck_LatestVersion = 4.1.1
version_core = 4.0.1-b1
version_CoreUpdater = 4.1.1
version_CustomVariables = 4.0.1
For information, my web site, which works very well, is hosted on a shared server at OVH with a PHP version 7.3 and a SQL database version 5.6. I do not have the hand to change the version of this database.
What can I do to fix the problem?
6 posts - 3 participants