Hello,
After updating my Matomo to version 4.3.0, I always get an “ERR_CONNECTION_TIMED_OUT” when calling it.
I have tried both the automatic update and the manual update.
Have then restored the previous version. Does anyone have any idea what this could be, or even the same problem?
Greetings Sascha
Systemcheck Before Update:
Mandatory checks
PHP-Version >= 7.2.5: 
7.4.18
PDO Erweiterung:
PDO\MYSQL Erweiterung:
MYSQLI Erweiterung:
Weitere erforderliche Anforderungen: zlib SPL iconv json mbstring Reflection
Erforderliche Funktionen: debug_backtrace eval hash gzcompress gzuncompress pack
Benötigte PHP Konfiguration (php.ini): session.auto_start = 0 max_execution_time = 0 OR >= 30
Verzeichnisse mit Schreibzugriff: $DOC_ROOT/tmp $DOC_ROOT/tmp/assets $DOC_ROOT/tmp/cache $DOC_ROOT/tmp/climulti $DOC_ROOT/tmp/latest $DOC_ROOT/tmp/logs $DOC_ROOT/tmp/sessions $DOC_ROOT/tmp/tcpdf $DOC_ROOT/tmp/templates_c
Optional checks
Dateiintegrität:
Tracker-Status:
Speicherlimit: 2048M
Zeitzone:
Öffnen einer URL: curl
PageSpeed deaktiviert:
GD > 2.x + Freetype (graphics):
Andere Erweiterungen: json libxml dom SimpleXML
Andere Funktionen: shell_exec set_time_limit mail parse_ini_file glob gzopen md5_file
Dateisystem:
Cron einrichten - Prozesse via CLI steuern: nicht unterstützt (optional)
Letzter erfolgreicher Abschluss der Archivierung: Der Archivierungsprozess wurde vor 00:51:54 erfolgreich abgeschlossen.
Datenbankfähigkeiten: UTF8mb4 charset LOAD DATA INFILE CREATE TEMPORARY TABLES Changing transaction isolation level
Maximale Packetgröße:
Erzwungene SSL Verbindung:
Standorterkennung:
Update über HTTPS:
Schreibbarer JavaScript-Tracker ("/matomo.js"):
Informational results
Matomo Version: 4.2.1
Matomo Update History: 4.1.1,4.0.3,3.14.1,
Matomo Install Version: 3.13.1
Latest Available Version: 4.3.0
Is Git Deployment: 0
PHP_OS: Linux
PHP_BINARY: /opt/plesk/php/7.4/sbin/php-fpm
PHP SAPI: fpm-fcgi
Timezone Version: 0.system
PHP Timezone: UTC
PHP Time: 1621579952
PHP Datetime: 2021-05-21 06:52:32
PHP Disabled functions: opcache_get_status
PHP INI max_execution_time: 1800
PHP INI post_max_size: 1024M
PHP INI max_input_vars: 1000
PHP INI zlib.output_compression:
Curl Version: 7.52.1, OpenSSL/1.0.2u
Suhosin Installed: 0
DB Prefix: matomo_smga_
DB Charset: utf8mb4
DB Adapter: PDO\MYSQL
MySQL Version: 10.1.48-MariaDB-0+deb9u2
Num Tables: 144
Browser Segment Archiving Enabled: 1
Development Mode Enabled: 0
Internet Enabled: 1
Multi Server Environment: 0
Auto Update Enabled: 1
Custom User Path: 0
Custom Include Path: 0
Release Channel: latest_stable
Plugins Activated: API, Actions, Annotations, BulkTracking, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CustomDimensions, CustomJsTracker, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Ecommerce, Events, Feedback, GeoIp2, Goals, Heartbeat, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, LanguagesManager, Live, Login, Marketplace, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Proxy, Referrers, Resolution, RssWidget, SEO, ScheduledReports, SegmentEditor, SitesManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize
Plugins Deactivated: CustomVariables, DBStats, MobileAppMeasurable, Provider, TagManager
Plugins Invalid:
Server Info: Apache
Had visits in last 1 day: 1
Had visits in last 3 days: 1
Had visits in last 5 days: 1
Archive Time Last Started: 1621576802
Archive Time Last Finished: 1621576838
Num invalidations: 0 queued, 0 in progress
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
Browser Language: de-de,de,en-us,en,la,und,ru,lb,hu,fr,nl
Anonymize Referrer:
Do Not Track enabled: 1
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