Matomo 4.3.0 spams Opcache error message
Sometimes, some pages I open on the Matomo dashboard have 11 warning banners at the top with the following message: WARNING:...
View ArticleOutlinks for page not as transitions
Hi there! I am struggeling to get all the outlinks of a specific page from my tracked website. So there is a page (…examplepage.com/start.php) and I want to see all the links clicked on this page that...
View ArticleMtm_consent_removed AND tracking cookies set also
Hi, I’m using Matomo 4.2.1 that is connected to from a wordpress plugin.I implemented a custom opt-in/opt-out solution with a click on a button. I used this information:...
View ArticleRequired Private Directories
After upgrading to Matomo 4.3 I started receiving the following critical issues under the system checks. How do I change the access restrictions on these files. Is this done at a system level or web...
View ArticleIncorrect visitor data after upgrading to v4.2.1
We recently upgraded our Matomo PROD/QA instances to v4.2.1 from v3.14. After the upgrade, we have started noticing issues with visits count for a particular site. Here are some of the facts: The...
View ArticleJS Event Tracking - Certain keywords cause a 400 error
I’m using the JS way of tracking Events for Matomo. The problem I encountered certain keywords cause an 400 Bad Request error on the Post to the matomo instance. When I change the keywords the exact...
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Logo upload fails and matomo crashes to Login screen
Hello there, Unfortunately, I’ve needed to create an account here and ask for help as I couldn’t solve this issue even after extensive research. When I try to upload a Logo, the following happens: A...
View ArticleTwo or more matomo's for one site
Good day, guys! Is there any way to configure two matomo’s URL and etc. for sending analytics for the same site? I use the Gatsby js plugin. 2 posts - 2 participants Read full topic
View Article[Solved] Restore database from a dump created according to the FAQ to a...
Hello, I created a dump of my 3.4.x installation with the following command (the one given in the FAQ): time mysqldump \ --extended-insert --no-autocommit --quick --single-transaction piwik -upiwik -p...
View ArticleError to recording Heatmaps
Hello guys We are trying to use heatmap plugin but we got this error on the diagnostic tool page: We couldn’t check if...
View ArticleInstallation Error; Page not Found
I recently tried to install Matomo on Centos. While I ensured that all server requirements were met and the files were properly uploaded to the database, the admin and main pages still returned a...
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After Update Motomo Error Connection Timeout
Hello, After updating my Matomo to version 4.3.0, I always get an “ERR_CONNECTION_TIMED_OUT” when calling it. I have tried both the automatic update and the manual update. Have then restored the...
View ArticleReal-Time widget and report issue
HI, I noticed the real-time report and visitor counter stops to show data in the middle of this morning. Matomo system seems to work properly because I can see in all pages and reports. I checked the...
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Matomo log import very slow since update to Matomo 4
Hello, We are using a cron job to upload log files from our Nginx reverse proxy to Matomo. After we upgraded Matomo to version 4, the log import via the import_logs.py script is extremely slow and...
View ArticleSsl_error_rx_record_too_long
Hi I have Matomo watching two websites, but it only records visits for one of them. When using the Firefox / Chrome developer tools, I can see that connection to the Matomo server fails; Firefox tells...
View ArticlePreview function Matomo tag manager
Hi, I have noticed the preview/debug mode do not work. It has not worked for a long time. Do anybody know what is the problem? 1 post - 1 participant Read full topic
View ArticlePrompted when running core:delete-logs-data
When I run the following via shell /www/matomo/console core:delete-logs-data --dates=2019-01-01,2021-02-14 I get the following prompt… therefore can not schedule this to run during the early morning...
View ArticleNo showing logo on www.example.com/stats with Kubernetes
Hello I want to migrate Matomo from a VM to k8s. I want to re-use the URL where Matomo is reachable: www.example.com/stats, this works perfectly on a VM. On k8s this is giving a problem, at the login...
View ArticleRecumbent bike error
I am trying to make a website about recumbent bikes, but I have encountered an error. 1 post - 1 participant Read full topic
View Articlematomo-docker 500 error while mounting config volume
When I uncomment the ./config and ./logs volumes it’s giving me http 500 error, I was trying to change the config.php.ini file, Any idea what’s wrong? Also tried creating the config and log folders...
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