Hello,
we use matomo and track about 600.000 pageviews per month with our site. Ne to this we track a lot of events to matomo (about 100.000 events per month).
With these events we have often the problem of missing events in matomo. For example if we have 100 registration events in our internal event tracking system we just have 92 registration events in matomo.
We don’t know why this happens and how we can handle and solve this.
We don’t see any “tracking failures” in matomo.
When we look at the load factor of the server everything seems ok. But is it anyway possible that we send to many request to matomo so not all data/events can be stored in matomo?
Is there a way to see this?
And: Would you recommend to use the plugin for queued tracking in our case?
Thanks for some help!
Best regards,
Timo
1 post - 1 participant