Sending actions in tracking api, but all say "Page URL not defined"
We are using the tracking API from our Google Chrome extension. In Visitors > Visits Log, we can see the url coming through for the actions we send. But, if I go to Behaviour > Pages, there only...
View ArticleMatomo Profilable Segment
Hi to everyone, I follow this guide to Segment Visitor that accept Cookie but I think there is a bug. I activated Real Time to test this feature and, when a user accept Cookie, it moves from “No...
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Problems with installing Matomo Tag Manager
Hello, I wanted to install the Matomo Tag Manager for one of our customers who already use Matomo Analytics. However, after clicking on the Matomo Tag Manager tab and the green “Activate Matomo Tag...
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Upgrade 4.12.1 --> 4.12.2 bricked our matomo
when upgrading from 4.12.1 to 4.12.2 I got the “An error occurred” page and now all I get when loading anything in matomo is a text saying this: Fatal error: Allowed memory size of 8589934592 bytes...
View ArticleJavascript Tracker (On-Premise)
So i have installed matomo analytics, and have inserted the tracker code into the websites in which i’ll be tracking, but nothing is being recorded. Ive checked the logs…nothing ive checked the...
View ArticlePageview Definition
I have two questions. If I use import_logs.py, is it correct that Matomo only aggregates pageviews with the extensions defined in import_logs.py? Which request headers does Matomo archive as “Site...
View ArticleSince 4.12 update, we're seeing "PHP notice: Undefined index:...
Hi, since the 4.12 update, we’re getting the following notice both in the PHP log and from one of our cronjobs: PHP Notice: Undefined index: excluded_referrers in...
View ArticleUser Invite link leads to 404 page
Dear users, I installed matomo on my webserver and the tracking works fine. However when I try to invite a user via email they get a link like this:...
View ArticlePlease help: Missing tracking events after update on 4.12.2
Hello, it seems that after matomo auto updates from 4.11.0 to 4.12.2 that we have a problem with our event tracking. I matomo appear much less events that in our internal event tracking. It’s very...
View ArticleAbout the log import process
When Matomo imports logs in import_logs.py, is there a possibility that they are imported only into the visit(log_visit) table? If not, is it correct to assume that when logs are imported and logs are...
View ArticleSpecification of "link_visit_action" table
Is it possible that the number of entries in the “link_visit_action” table decreases while Matomo is importing logs? I imported logs, but for some reason the number of entries in the...
View ArticleThe new Tracking Opt-Out variant with DIV/JS "auto toggles" checkbox just on...
Hey there, we use the current version of Matomo on PHP 7.4 with the current version of WordPress. According to https://matomo.org/blog/2022/09/improvements-to-matomo-opt-out-form-feature/ we just...
View ArticleError while importing Google analytics Import conf
Hi, I am tryning to use the Google Analytics Import tool, within Matomo. I have created my App and credentials in APIs Google. When I try to import the configuration file in Matomo, I get an error: An...
View ArticleMissing events in tracking - when it is recommended to use queued tracking?
Hello, we use matomo and track about 600.000 pageviews per month with our site. Ne to this we track a lot of events to matomo (about 100.000 events per month). With these events we have often the...
View ArticleFilter by Pages where Site URL cointains @
Hi, I’ve a site that has quite a big number of @ in the URl like, https://url.tld/@News / but when I try to set a filter → by Site-URL → contains —> @ I get all sorts of urls but only a few of them...
View ArticleNo Data in report
Hi, I installed Matomo on WP via the plugin, it manages to track the visits, which I see in the “real time” panel, but the all reports are empty and there is no trace of the recorded visits. Thanks...
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Slow tracker speed vs Google Analytics
Hi Guys, We are running Matamo on a lot of websites and it’s working like a charm. Only thing is, its so slow. Are we missing something or how to increase speed? I have read this and optimized, but...
View ArticleError 503 Backend fetch failed
I can’t access to my matomo server installation anymore. I get this error: Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 54112105 Varnish cache server What should I do now?...
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Access matomo interface issue
Hello, I just registered on this forum and I greet all the participants. I’m a newby in website managment. I’m a French man, so excuse my poor english… I created a website a few years ago and today...
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Visits logs broken after latest update
Hi, I’m no longer able to access the visits logs section since I have updated Matomo to the latest version. I am getting this error message: Oops… there was a problem during the request. Maybe the...
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