Hi everyone
I hope someone can help figure out how we can solve this error when trying to run a Google Analytics import.
The error is:
error
Error Message: Error on day (unknown), WP DB Error: WordPress database error: Processing the value for the following felt failed: name. The specified value may be too long or contain invalid data.
These errors are unexpected and will likely persist every time you run the import on this day. To solve this problem, please ask in the forums. If you can provide access to your GA account to a member of the Matomo support team, it will provide a faster resolution.
In Diagnostics, we do have a warning regarding max_allowed_packet which is currently set to 16MB and is suggested to be 64MB. Is this the problem?
I tried both setting a date for the import and tried without any specific dates but it made no difference.
Any idea on what the issue may be?
Thanks.
1 post - 1 participant