Hello!
This is my first post - so please bear with me if I do anything wrong here in the forum ;-).
I have the following problem. I have successfully installed Matomo on Premise in my WordPress-website. Everything worked fine until I added a new administrator.
When I try to open Matomo with this new admin account, I either get the message that there is a fatal error or I get the following message when I call the reports: WP DB Error: [1062] Duplicate entry ‘admin-name’ for key ‘uniq_email’.
However, all other plugins and the website continue to work.
With the “original” admin account, i.e., the account with which I installed Matomo, Matomo continues to run without issues. However, I want to remove this account.
I hope you can help me to solve this problem.
Thank you very much!
Markus
1 post - 1 participant