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How to get the first visit time of a unique visitor?

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I use matomo on-premise, And recently I found a problem. There are some visitor that do not have their first visit data in table matomo_log_vist. all of their visit data show that visitor_returning = 1.
I want to know what’s the reason,and how to fix it?
Here is the example:

1 post - 1 participant

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