Good morning
Recorded a new website yesterday and did a test visit using 4g which normally gives a visitorhit. That didn’t happen.
Then i started looking and since Tuesday around 14:00 processing has stopped in matomo in the webportal.
If I look in the accesslog_ssl log then the tracking comes in
87...* - - [16/Dec/2022:09:13:43 +0100] “GET /matomo.js HTTP/2” 200 20568 “https://groennaargroen.nl/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36”
When I view the cron everything processed remains at 0 no processing of the access_log
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Start processing archives for site 76.
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Finished archiving for site 76, 0 API requests, Time elapsed: 0.004s [75 / 77 done]
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Start processing archives for site 77.
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Finished archiving for site 77, 0 API requests, Time elapsed: 0.004s [76 / 77 done]
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Start processing archives for site 78.
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Finished archiving for site 78, 0 API requests, Time elapsed: 0.004s [77 / 77 done]
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Done archiving!
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] ---------------------------
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] SUMMARY
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Processed 0 archives.
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Total API requests: 0
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] done: 0 req, 1197 ms, no error
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Time elapsed: 1.197s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] ---------------------------
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] SCHEDULED TASKS
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Starting Scheduled tasks…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: executing task Piwik\Plugins\CustomJsTracker\Tasks.updateTracker…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: finished. Time elapsed: 0.019s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: executing task Piwik\Plugins\TagManager\Tasks.regenerateReleasedContainers…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: finished. Time elapsed: 0.137s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.deleteLogData…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: finished. Time elapsed: 0.005s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.anonymizePastData…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: finished. Time elapsed: 0.001s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: executing task Piwik\Plugins\QueuedTracking\Tasks.notifyQueueSize…
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] Scheduler: finished. Time elapsed: 0.001s
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] done
INFO CoreAdminHome[2022-12-16 08:09:43 UTC] [a3a0e] ---------------------------
I started to restore the backup from the 10th in the morning if it has anything to do with the update to 4.13 No result and restore the last one from today.
Turned off the firewalls of the hosting, tested and also no result.
Everything keeps running shows up in the access log but no processing or display in the visitors view.
Any tips or possible solutions?
3 posts - 2 participants