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Timeout issue when running "Diagnostics - System Check"

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Hello,

I have been experiencing a timeout issue on my Matomo installation when running the “Diagnostics - System Check” after 60 seconds, even though I have set max_execution_time and max_input_time to -1. I have checked and confirmed that my PHP-FPM is working properly.

My current PHP configuration values are: (also tested these on web)
max_execution_time : -1
max_input_time : -1
memory_limit : 512M
post_max_size : 8M
upload_max_filesize : 2M
max_file_uploads : 20
max_input_vars : 1000
max_input_nesting_level : 64

I am using the latest Matomo Docker image and I have tried to troubleshoot the issue but have been unable to find the root cause. I would greatly appreciate any help in resolving this issue.

I am using Matomo version 4.13.1 and my server setup is:

  • PHP version: 8.1.14
  • MySQL version: 10.10.2
  • CPU: 1 core
  • RAM: 2 GB

If you need any additional information, please let me know.

Thank you in advance for your help.

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