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Some User visits only show Visitor ID

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Per this GitHub issue, and this FAQ document, when a User ID is set, all pages should be linked to that user.

However on Matomo Cloud this is not happening for me. I often see visits after login assigned only to the Visitor ID.

Is there some setting that I’m missing?

Edit: for clarity, about 60% of logged-in visits are tagged to a User ID and 40% of logged-in visits do not show the User ID but the Visitor ID instead.

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