Quantcast
Channel: Support & Bugs - Matomo forums
Browsing all 5703 articles
Browse latest View live

View "Locations" for all sites not working

@Reception123 wrote: Hi. We are a wiki farm and have many subdomains for our site, with different side IDs. It is important for us to have global statistics though, so I’d like to be able to see...

View Article


Installation for piwik

@matinot wrote: Hello, How to fix this bug for installation matomo. Matomo encoutered an error: Maximum execution time of 120 seconds exceeded (which lead to: SQLSTATE[42S02]: Base table or view not...

View Article


Manual Goal Setting

@khushboo28 wrote: Hi Trying to set goal selecting [ Goal is triggered Manually option ]. I have added below code for tracking goal: var _paq = _paq || []; /* tracker methods like “setCustomDimension”...

View Article

Block traffic from Board Oregon

@zumbador wrote: How do i block traffic from Boardman Oregon? Apparently, Amazon runs a data center from there and my site is being flooded with traffic from Boardman. They are using multiple IP’s so...

View Article

Access forbidden error fresh install of Matomo/piwik

@mathman wrote: During installation I encounter an “access forbidden!” error. Thanks for reading and for suggestions! Details: I wish to install and use Matomo/Piwik on a local server running OpenSUSE...

View Article


Help solve the issue

@11119 wrote: Hi, tell me how to install on the Piwik site that it would not be accessible to the link, but to do so that it would be Posts: 1 Participants: 1 Read full topic

View Article

Update problem, please help me

@holdingfire20 wrote: I get the attached piwik exception in reponse whenever I make the first REST API call of the day to piwik server. How can i disble or tell piwik not to check for updates when I...

View Article

Some userIds not getting tracked

@Tanvi_Mistry wrote: I am using Matomo Analytics to track the users visiting my site. I am able to track only few users visiting my sites and some userids are not getting tracked. Kindly help with the...

View Article


Dashboard widgets empty

@Andrea_Proietti wrote: Hi, when I try to view my dashboard widgets, they seem to be empty and they are not loaded correctly. Inspecting the Chrome dev console, I see the following error: Uncaught...

View Article


Anonymising the usernames of users in imported logs

@sasa1 wrote: Anonymising the usernames of users in imported logs: I mean that logs are exported from IIS for example and contain the user identifiers : such user has visited such page at such time. I...

View Article

WooCommerceAnalytics does not respect multi-currency?

@Pak_Kriss wrote: Customers order in different currencies in a shop. order 100 AUD order 1.000.000 IDR WooCommerceAnalytics now reports 1.000.100 IDR in sales, which is wrong. Please advise. Posts: 1...

View Article

Show visitor flow with User Flow Plugin emanating from a particular page / URL?

@Pak_Kriss wrote: I’m not sure if User Flow Plugin does what we need. We need to see a visitor flow with the next couple of interactions emanating from a specific page / url, like example.org/cart....

View Article

Website address unvalid in Matomo Mobile 2 app

@piwik_buildteam wrote: Hi, we have been using the Matomo Mobile 2 app to monitor our website. It has been working find until a couple of days ago when I tried to log in and it said the url was...

View Article


Problem with visitors

@rschildt wrote: Hello, i have a Problem with the Visitors Display. One of my sites is not showing the current Visitors: the Visits over time Widget is showing Nothing. same with the detailed view the...

View Article

Help retreaving values using javascript client api

@jchandy wrote: anyone who can help, Hi , Need help to understand how to get a value using Piwik finctions (like getVisitorId, getCustomeDimentions etc…? This is the code I have used var visitor_id;...

View Article


OptOut cookie piwik_ignore usage without iFrame inclusion

@pixlol wrote: Hi all, we face a problem regarding opt out and maybe someone here can help us out: We have a matomo running under analytics.domain.tdl (piwik_ignore is set with this domain) We have a...

View Article

On the Use of the trackSiteSearch() method

@Kiusau wrote: According to the manual “We recommend not to call trackPageView() on the Site Search Result page”. What is the purpose of this recommendation? Is it to avoid double-counting? Does it...

View Article


Custom Reports issue

@plhphuc5396 wrote: Hi, I was followed “Custom Reports Extend” guide. But when I implement the API method like example. I got the error like this: Oops… there was a problem during the request. Maybe...

View Article

Numbers discrepency

@digitalmedia wrote: Hi I am coinfused as to why my Motomo stats show no visits to my site since early this morning, whereas the stats on my server show 53. I think I must have soimething set worng!...

View Article

Oops… there was a problem during the request. Maybe the server had a...

@Amir wrote: I am using piwik for a just mobile app. So there is no web server. I am using iOS sdk. It was working until one month ago but yesterday I saw below error in Matomo website when I wanted...

View Article
Browsing all 5703 articles
Browse latest View live