Quantcast
Channel: Support & Bugs - Matomo forums
Browsing all 5703 articles
Browse latest View live

Dashboard shows Oops error "Visits in real time"

@thomas-99 wrote: Hello, everyone, Today I started the update to 3. 8. 0. There was a mistake. SQLSTATE[42S02]: Base table or view not found: 1146 Table...

View Article


Image may be NSFW.
Clik here to view.

I have only visitors from USA?

@plakadi wrote: Hi! Since mid of aug 2018 i only have visitors of USA in my statistics with matomo. Thats very strange, my website: www.plakatdigital.de is a german site for an little business in a...

View Article


After 3.8.0 update asked to change permissions to config.ini

@Thang wrote: Hi, I got this note after updating Matomo through Softaculous. Can some kind soul tell me what the permissions should be? Thanks very much! The following are some important notes. It is...

View Article

Piwik/vendor/tedvim

@mattmo wrote: Hi all have a Problem in vendor need help. /piwik/vendor/tedivm/jshrink/src/JShrink/Minifier.php(243): Warning - "continue" targeting switch is equivalent to...

View Article

Image may be NSFW.
Clik here to view.

Heatmap Not Rending "below the fold"

@cgibson wrote: Hi, I’ve got a heatmap that’s not fully rendering. I’ve attached an image that shows the above the fold content rendering correctly, however anything under the fold is not rendered....

View Article


Error while sending STMT_PREPARE packet. PID=20766 - Matomo 3.7.0

@Rolland wrote: Hi, I found similar topics but not for Matomo 3.7.0. Access to...

View Article

Post upgrade superuser login

@korenisko wrote: After successful? upgrade to 3.8.0 I cant login with my user and pass. Login success, but matomo asking for 2FA code, which I havent. I havent activated 2FA. So, is there any way...

View Article

Matomo script in the when using JFS

@TinaKristensen wrote: Hi, I tries to add the Matomo script into my website. I says that they should be placed at the end of , but I uses JSF and the webpage do not contain any tags. Could I Place...

View Article


Error on update: 'pwtrafficdb.piwik_brute_force_log' doesn't exist

@ttenbergen wrote: I tried to run the automated update this morning and got the following error: ## SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘pwtrafficdb.piwik_brute_force_log’...

View Article


2FA activated after 3.8.0 update, no backup-codes

@JoelvanDaalen wrote: Hi there! Since I installed the 3.8.0 update yesterday, I’m not able to get into my Matomo dashboard anymore. I’ve never had 2FA activated on my account, but since the update 2FA...

View Article

2 problems with Matomo

@rencke wrote: I cant login from chrome. But it works from Edge or IE. When starting up Matomo it always starts up from installdate. Any way it can be started from the date it starts up? Posts: 1...

View Article

Cannot login following 3.8.0 upgrade

@Mark_Hall wrote: Hello, I cannot login after just upgrading from 3.7.0 to 3.8.0. I received a database error when doing the auto update procedure - an error reported in another thread. I followed the...

View Article

Is there a way to tell if the manual database upgrade is hung?

@KelvinLatner wrote: We are currently in the process of upgrading from 2.8.0 to 3.7.0. We have our application in maintenance mode and tracking has been disabled. We manually started the console...

View Article


Seit update ist anmeldung nicht mehr möglich!

@radirudi wrote: seit dem letzten automatischen update kann ich mich nicht mehr anmelden, da ich mich in einer endlosschleife immer wieder anmelden soll! danke für eine mögliche hilfe! Posts: 2...

View Article

Error on update to 3.8.0 - Won't open login page

@ClemBrandt wrote: Hi, just ran the update script and ended up with this error: Error while injecting dependencies into Piwik\Plugins\UsersManager\API: No entry or class found for...

View Article


Changelog 3.8.1 missing

@websnail wrote: The new update notice for 3.8.1 has appeared but there is no relevant changelog entry for this version. Posts: 2 Participants: 2 Read full topic

View Article

Image may be NSFW.
Clik here to view.

Dashboard not showing properly after 3.8.1 upgrade

@nathanedwardlang wrote: Hello all. After manual updating to 3.8.1 this morning, the dashboard no longer shows up properly. I can login, but only see text. Not sure what happened. The dashboard does...

View Article


3.8.0 to 3.8.1 says it works, but still displays 3.8.0 as version

@SillyName wrote: It tells me there’s an update to 3.8.1: “Matomo 3.8.1 is available. Please update now! (see changes). You are currently using Matomo 3.8.0.” I click on the link and the ‘update...

View Article

Tracker or Querystring parameter "r" - Significance

@siva538 wrote: Hi All - In the JS tracker, or in the tracking requests, we see that there is a parameter that is getting sent to Matomo, as ‘&r=’ + String(Math.random()).slice(2, 8) + // keep the...

View Article

Log in to segments is not working

@E111 wrote: Hi! I have noticed two errors about segments: I have segments that are open or visible for everybody, but when I pick a segment I have to log in. You shouldn’t need to log in to segments...

View Article
Browsing all 5703 articles
Browse latest View live