GeoIPAutoUpdater: Encountered PHP error when testing newly downloaded GeoIP...
@fatica wrote: Hi, we see an error during archiving when downloading Maxmind GEOIP. Can you advise? INFO [2019-01-18 16:35:49] 11678 SCHEDULED TASKS INFO [2019-01-18 16:35:49] 11678 Starting Scheduled...
View ArticleCan't login as superuser anymore
@foodstyling wrote: I have an up to date installation, and I can’t login as superuser anymore. I tried to reinstall matomo from scratch, nothing works. I disabled WP Piwik and amp for Wp without any...
View ArticleGoogle Adsense tracking
@helmut wrote: Hi there, Is it possible to track Google Adsense clicks (Google Ads on a website) to measure the effectivity per page? I simply thought to create a goal to track the external link...
View ArticleIncompatible plugins? Media Analytics and Heatmap Session Recording
@miquelmontaner wrote: Good afternoon, We just bought Media Analytics plugin and we have a critical problem. When we activate this plugin in our on premise installation, another plugin (Heatmap...
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Another solution for our reporting API
@Nara1992 wrote: Hello everyone, another Problem we are currently facing with the reporting API is that we try to get the data for a complete branch of sites in bulk. The Problem is we can’t do that...
View ArticleVisitor Tracking Problem
@marcel.morgenstern wrote: Hello, we are using Piwik/Matomo for years now and I always had no problems, but since 10th of January we recognize a strange issue. Mystically we are loosing our unique...
View ArticleUpdate to 3.8.0 Problems
@farfalla wrote: Hello, on two independent installations at two different hosters I got the same problem while upgrading to 3.8.0 SQLSTATE[42S02]: Base table or view not found: 1146 Table...
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File Integrity error after 3.8.0 update
@oldrup wrote: The System Check reports that Files were found in your Matomo but we didn’t expect them. misc/internal-docs/content-tracking.md See attached screenshot file-integrity-error.PNG998x369...
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Several issues with Two Factor auth
@oldrup wrote: After updating to matomo 3.8.0, I tried to activate two factor for my admin user. Immediately after enabling two-factor, I was prompted to enter my password, and presented with “wrong...
View ArticlePage name change after update
@digitalmedia wrote: Before the latest update, Matomo used to show page names when you hover over a folder icon. Now it shows the entire url, followed by the title tag. Is there a way of reverting to...
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Matomo UI Bug when setting multi_server_environment
@brytes_dominik wrote: Hello, When i set multi_server_environment = 1 in config.ini.php the UI seems to have a bug. The content breaks below the menu on the left side. When i delete that entry the...
View ArticleCan't log in after update to version 3.8.0
@Kim wrote: Since up updating to version 3.8.0 I have been unable to log in. I have tried changing the password but with no success. I just can’t get past the sign in page. Posts: 7 Participants: 4...
View ArticleExecuting ALTER TABLE... Done. [1616 / 1244]
@KelvinLatner wrote: Hello, We just performed a Matomo database upgrade from version 2.8.3 to the new version 3.7.0: “Matomo database will be upgraded from version 2.8.3 to the new version 3.7.0.” The...
View ArticleReporting social networks: visits in yearly report = only 1/3 of sum of...
@wsslzwrs wrote: Hello, Just upgraded to 3.8.0, but the following issue is probably related to 3.6.0, released on August 28th 2018. When setting the reporting period to year 2018, I discovered that...
View ArticleSQLSTATE[42S02]: Base table or view not found: 1146 Table...
@koda wrote: While trying to upgrade to 3.8.0 I received the following error SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘sancico1_matomo.matomo_brute_force_log’ doesn’t exist From that...
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Mobile app login error 447
@Golnet wrote: In Android mobile 2 app I always get an error. PSX_20190123_071557.jpg1080x1920 144 KB See attached picture. Matomo version 3.8 and latest mobile version. But I had the same problem...
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Array to string convertion error
@gradinarot wrote: Received the following error today: index.jpg2971x333 243 KB Posts: 4 Participants: 3 Read full topic
View ArticleMatomo is slow.... Errors in php.log
@gpiero wrote: Hi, I’m experiencing extreme piwik slowness. the calls “piwik.php?action_name=” “piwik.js” and “configs.php?idsite=” take several seconds… in the php.logs I find many of … Error in...
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Global 2FA prevents cron task to finish
@kartolo wrote: Activating 2FA for everyone prevents archive crontask to finish completely. The error message is: ERROR [2019-01-23 09:35:02] 12244 Empty or invalid response '' for website id 1, Time...
View ArticleAfter updating to piwik 3.8.0 Ldap stops working
@tmcmm wrote: I’ve updated the Matomo version to the latest 3.8.0 but after the update it started to output the error: ’Error: Wrong Username and password combination.? I have done some troubleshoot...
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