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When Using Force SAML Login, users can no longer update personal settings

@Scott_Johnson wrote: We are using the SAML Login plugin and everything is working correctly as far as logging in goes. However, I noticed that once logged in as a SAML user, I can no longer save any...

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Huge discrepancies between Google Analytics and Matomo

@mmiszy wrote: I’ve been using Matomo (provided by my shared hosting provider) for some time now. Currently it’s version is 3.5.1. I’m also using WP-Matomo (WP-Piwik) WordPress plugin. I noticed huge...

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Converting Impressions to goals

@Riazuddin_Nazimuddin wrote: Hi, Is it currently available to track impressions and convert them into goals? For ex: If a particular content has an impression, it shall generate revenue of xx amount....

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Automated personal reports not send by mail

@tsch wrote: Hello, I´m currently facing a problem with automated scheduled reports. Unfortunately they are not send anymore by piwik, though sending them manually by mail with clicking the button...

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Wrong URL in Page view

@Marta_Medrano wrote: I am using a CMS (Drupal) to generate one content with this url: server/portal/content/growing%2Bfungi%2Bstructures%2Bspace%2Bplanet. When I see on Matomo interface, they show me...

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Matomo Creating Cookie in Local Storage with DNT enabled

@BRE wrote: Hello, As far as I understand, Matomo is still creating cookies in persistent storage despite DNT being enable on Matomo and by the user browser. The cookies being created are:...

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Setting for allowing multiple conversions per visit is lost (3.7.0)

@utrautma wrote: When I’m updating Goals then the former setting for “Allow multiple conversions per visit” is not set in the radio buttons dialog. For example: I’ve created a goal and set “Allow goal...

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[Solved] Create/copy error not going away

@broon wrote: I had to move our Matomo installation to a new server. While it was not as easy as described in the docs, I got it working except for one minor thing. This one error message keeps...

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Got invalid response from API request - Error at offset 0 of 295 bytes

@nesnera wrote: matomo-archive-processing.service failed with this error: -- Reboot -- Jun 06 10:00:09 matomo systemd[1]: Starting Archive Matomo reports... Jun 06 10:00:10 matomo matomo-console[871]:...

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Excel export is empty when using filter to segment visits

@ChristineEppelein wrote: Hello, when exporting data to Excel, e.g. “Visits over Time” or “Pages” everything is fine, but as soon as I apply a filter to select a segment of visits, the export doesn’t...

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Crontab Archiving not working after upgrade

@UHLhosting wrote: When running manually the command for test I receive this; cosmic@trace:~$ sudo /usr/bin/php /var/www/html/matomo/console core:archive --url="https://trace.uhlhosting.ch/" INFO...

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Content view reports empty

@btforall wrote: Hello. I’m trying to get info what part of my long page is viewed by visitors. On my page I added this to my links: <a … data-track-content data-content-name=“Number N”...

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CaBundle.php not exist?

@andrefashion wrote: Hi, I’ve got errors when I copy fresh matomo folder to server (by Total Commander): 550: Operation not permitted and 550: CaBundle.php - No such file or directory File is in...

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setConsentGiven is not setting the cookie

@Ian_Burrows wrote: Hi, I am having an issue where the tracking cookie is not being set. It is on a Drupal site. I have the following code and cannot figure out why it is not working....

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Change Database connection after login in spring mvc

@virendrakumar89 wrote: I have one application in Spring MVC , In which we have 2 databases one db contains login id, password, db name, db user name, db password, we want to change the DB as per...

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Seeing excluded IP on Visits page

@wroot wrote: I have noticed one IP constantly browsing through a few categories on my blog and skewing stats (belongs to MS Azure, some bot probably scanning topics on Windows). So a few weeks ago i...

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Interpretation of Language and Country Codes

@Kiusau wrote: QUESTION ONE: I have noticed that Matomo language codes sometimes appear as two-characters and sometimes as two character pairs separated by a hyphen. When only two characters appear,...

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Restored a DB - Data not Displaying

@rabo wrote: We had to move to a new server and I restored a db from an sql dump. Upon restore, the old data isn’t visible on Matomo. The only table that seems to be working propers is the “Goals”...

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Tracking issues from redirect

@gsdmatt wrote: Good day… Odd thing has been happening on my site with my desired functionality. We send email from platform with urls Urls go thru redirect link that has script that will append an ID...

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Too many event actions causes error in visitor log and visitors widget

@omer wrote: Hi, Ever since a website of ours started to track lots of event actions, we started to get the “Oops… there was a problem…” error on Visitors in Real-time widget and on Visitors ->...

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