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Channel: Support & Bugs - Matomo forums
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Need help setting up single page web application

@neunzehnachtneun wrote: Hi all! I am using Matomo to track a single page website. Following this guide I added this code into the head section. But unfortunately it doesn’t track new page views. Am I...

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Version creation bug

@Adam1234 wrote: Hi, I am trying to create a new version but I’m not being allowed. Instead I get a warning that says: “Start date: The date ‘-0001-11-30’ is a date before first website was online....

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Dashboard issues after updating to 3.12.0

@faithstream wrote: A few days ago I updated Matomo through the web interface. Everything seemed fine no issues updating, however, after going back to the dashboard the widgets weren’t loading. Now...

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Tracking report api for content tracking

@Harish_V wrote: I’m trying to show the impression and interaction of specific content on my website using the reporting API. I have 4 contents created and want to get the impression and interaction...

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How do I reduce whitespace in pie chart?

@tobiascali wrote: The imagegraph method is producing a lot of whitespace when I generate pie charts. For example: piechart-whitespace.png1044×290 10.6 KB Is there a parameter I can send to reduce...

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Outlinks appears to be missing the segmented visitors

@brianc wrote: Hi, we used to use the outlinks capability to determine what functionality people use on our portal which links to many other sites. The current version doesn’t display them, we simply...

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Scheduled Delete Filters for GDPR Tools

@Pak_Kriss wrote: We regularly delete visitors via GDPR tools from certain IP ranges. We can not use the “Global List of Excluded IPs” because these visits will not be recorded at all. Is there a way...

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DuckDuckGo cuts visits

@hunter-38 wrote: Hello friends! While on vacation abroad and using the DuckDuckGo mobile browser, I controlled my work sites. But later, going into analytics (Matomo), I did not find my visits in the...

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Access denied for user 'dbxxxxxx'@'%' to database 'dbxxxxxx' - in plugin Goals

@Solaris42 wrote: Hi, since the last update all cronjob are not working to archive the reports. Also all outgoing links are not tracked. If I user toe option “archive the report while using browser” i...

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Segment filter for specific URL shows Pages not in that filter range

@garvinhicking wrote: Hi! I’ve created a segment for a page where the URL should only show results from a specific URL (Rechtsnormen-Datenbank). I’ve created this both manually and also from the...

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All site analytics down

@khall wrote: I received an email from Matthieu at 11:32 PM EST that an update had been made to our account to add in a campaign tracking plugin. After arriving in my office this morning, I noticed...

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Fatal error: Class 'Piwik\SettingsServer' not found in...

@jazarwil wrote: I have a brand new installation of Matomo, and when I try to access index.php I get this error. I am using nginx and php-fpm. I have confirmed the file is there, permissioned, and...

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Traduction des rapports envoyés

@PVivient wrote: Bonjour Je sais bien que ce n’est pas grand chose , mais ne serait-il pas possible de finaliser la traduction de l’entête des rapports envoyés : au debut du rapport on trouve ceci :...

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Iframe widget showing wrong results

@betarobot wrote: Been a happy user for a while, but something weird happened few days ago. Matomo installed on micro server in subdomain. Counts stats all good, and I have a widget for authors to...

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Internal link not redirection with multiple piwik trackers

@Harish_V wrote: i’m using multiple-piwik-trackers option in website, impression tracking correctly and getting values in both, but redirection not working correctly, its stuck on the browser Posts: 1...

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Unique visits on custom dimension (visit level)

@Slind wrote: Hi there, we have a custom dimension on visit level and would like to report on it for the last week. Unfortunately the following is happening: reporting period: day: actions, unique...

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Device type for iOS devices shows unknown

@Abhishek_Arora wrote: So, while seeing the visitors on the dashboard, through their type of devices, I noticed all the android devices are correctly detected, while the iOS devices are not being...

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Matomo not tracking visits Properly

@Yaseen wrote: Hi, we have configured matomo server properly but it is passing wrong or 0 siteId. how to solve this issue. Please help us out for same. Posts: 1 Participants: 1 Read full topic

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Installation Modul & Error 500

@GuyB wrote: Hi everyone, I freshly installed Matomo and always get a widget on the homepage that fails. In the error log, I only get this error : “GET...

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Matomo namespace in documentation : it work?

@Shnoulle wrote: Hi, Looking at documentation about create a new table : Extending the database: Develop - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3 I just copy paste and try :...

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