Does Matomo has free plugin for recording heatmaps and mouse events
@ironhead wrote: Hi, I have a blog that gets 2,800 -3k visitors per month. I already have a matomo tracker but I don’t want to use hotjar because I want to respect my visitors privacy. I looked at the...
View ArticleHow to Cross-Update from Piwik to Matomo?
@tonimueller wrote: Hi! I used to run Piwik, then upgraded to Matomo, keeping the Piwik code and paths, but would now like to migrate to a “pure Matomo” code base and keep the Piwik URLs working via...
View ArticleUpdate 3.13.1: no tracking in InternetExplorer, error addEventListener
@Juergen_Sandner wrote: Since Update to 3.13.1 MS InternetExplorer isn’t tracked any more. Its console tells me about a script error, because addEventListener is not supported piwik.js(73,856) Safari,...
View ArticleMysql password stored in plain text in config file
@aswini wrote: How significant is the security risk with the current method of storing the mysql password in the config file? Is there a way that we can encrypt the username/password in config file?...
View ArticlePiwik creating multiple visits in single session
@ankx wrote: One visit is getting broken down into multiple visits (10+ in some cases). I’m pretty sure that it’s the same session because all the visit data is identical. Most visits have single...
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Analytics Polluted by Wordpress Requests
@FinnLeSueur wrote: Hi! I am running a self-hosted install of Matomo and am loving it! I am using server-side log analytics because I prefer not to use JS, however my analytics are getting polluted by...
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addEcommerceItem - Product Category not defined
@Pak_Kriss wrote: To keep it simple I attach screenshots. Please advise what I am doing wrong or why . Thank you! Coding examples taken from Ecommerce Analytics User Guide - Analytics Platform -...
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Incorrectly display the transition from Google ads
@hunter-38 wrote: The statistics incorrectly display the transition from Google ads Is this a bug in my system or is it like that for everyone?...
View ArticleVarnish and devices?
@Jakke_Lehtonen wrote: I have a Nginx-Varnish-Apache2 stack at DigitalOcean droplet. Matomo is 3.13.1 using JS-tracking and is quite new one, and it is working quite nicely, but it doesn’t show any...
View ArticleMatomo JS Tracker send piwik.php request with empty idsite - how to avoid?
@Pak_Kriss wrote: 1) Matomo Tag Manager container with enabled bundled JavaScript tracker 2) A html page has the following Matomo components: <head> ……. <script type="text/javascript"> var...
View ArticleLocation tracking wrong
@steelfire wrote: Hi there, I have an issue which seems kind of weird. Since Friday I have received more than 50% of my visits from one specific city (Frankfurt am Main, Germany). However we do not...
View ArticleSQL connection drops recurrently
@macula wrote: After years of flawless operation, my Matomo installation has started to behave erratically, producing the error SQLSTATE[HY000] [2002] No such file or directory every few minutes or...
View ArticleHelp with Matomo Analytics for Wordpress Beta - 403s
@ClaireGoDo wrote: Hi, I have today installed the Beta, yet cannot use it, as get a 403 when I: Try to access Reporting Try to add the Matomo short code [matomo_opt_out] to my Privacy Policy Also,...
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Converting emitted events into pageview
@tooyoo wrote: Hello everybody, I am currently trying to convert events sent form the website into pageview. We have a form that has multiple steps (intro, personal, profile, signup) but the URL is...
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Woocommerce Orders show up as New Session
@Pradeep_Dsouza wrote: My main domain - https://www.ganttexcel.com/ My shop subdomain - shop.ganttexcel.com Using Woocommerce The tracking code tracks the main domain and the subdomain correctly but...
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Big gap between Matomo visits number and Google Analytics sessions number
@MG44 wrote: Hello, When measuring the number of visits for a website, we experienced a big gap between Matomo and Google Analytics results (16 000 vs 30 000 monthly). I have not found the explanation...
View ArticleWhy segment on eventaction not work
@aaron_jiang wrote: I tried call api from demo site: https://demo.matomo.org/?module=API&method=Events.getAction&idSite=62&date=today&period=day&format=xml&segment= without set...
View ArticleDashboard loading slow
@skzai wrote: Hello there all, I run the most recent update of Piwik, Be that as it may, from the beginning of the new Piwik 2.0 the All locales tab with realtime guests, stacks extremely moderate. a...
View ArticleGoal report not updating
@tooyoo wrote: Hi, I created this morning a simple goal to see how long the goal report takes to update. I successfully triggered the goal at 8.40 p.m. and 8 hours later nothing is updated in the goal...
View ArticleError during Google Analytics Import
@pucicu wrote: Hello, I’m getting the following error during the Google Analytics Import: errored Error message: Error on day 2014-11-14, { "error": { "code": 400, "message": "Unknown metric(s):...
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