ERROR [2020-06-04 12:27:46] 6196 Got invalid response from API request:?
I originally added this to another issue I was having about self signed certificate. The site works fine and records information under activity log. The issue I’m having is getting the archiving to...
View ArticleExit Page Titles showing no data for most segments, incorrectly errors that...
I am having an issue where most of my segments are showing no data for Exit Page Titles. I am seeing data for Exit Pages. I have tried segments based on action url and page url and am getting the same...
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Excessive growth of an piwik_archive_blob_ table
We upgraded our Piwik-Servers from v3.5 to v3.13.5 about a month ago. What we are now seeing is one piwik_archive_blob_table that keeps growing and growing. The table piwik_archive_blob_2020_01 has...
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AdminNotification keeps replicating domain name
Hi We are running the AdminNotification for alerts to the users. When we reload messages the domain name is repeated/replicated in the title: Message from -- Matomo administrator I’ not sure if the...
View ArticleCore:archive directly in database
I’m running a matomo 3.13.6 over a 10 years database with around 1 TB of data. This system was abandoned by last IT team and I’m try to resurrect this instance. When I try to run, through cron,...
View ArticleEmbedding tracking js in a function
Good day everyone, I am trying to setup matomo tracker with my consent banner: when the consent is given, the tracking code is executed and the user is tracked immediately so I don’t lose people who...
View ArticleDownloads not working for period=month
Hello, I have an issue with my API call for Actions.getDownload method on 3.13.4 version. When I request with period=day, I get a response with few hits. When I change period=month and all other...
View ArticleMatomo Not Working after full removal/reinstall 2020
Hi all, I’ve been using Matomo/piwik since about 2012 as a yearly paying/donating user. I have it installed on JustHost. I started experiencing trouble with goal tracking last year, (presumably after...
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Matomo manual update issue, stuck in database upgrade
Hi Team, we tried to update Matomo(Piwik) through manual three steps update after facing so many issue and followed many articles to resolve it but now stuck in database update issue. " Your Matomo...
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Matomo cannot recognize Country info in Chinese?
Hello: I’m a beginner in Matomo. I’m now using HTTP Server Module to get visitors’ location. My problem is: Even though I could see the right location info(both city and country) from the setting...
View ArticleConfiguration warnings are not reliable
On a configuration check, I have shell_exec to be enabled and a couple of files to be deleted. My host has disabled PHP-FPM and the shell_exec is now ok, but I don’t think that was the right...
View ArticleError switching from custom report page to all page rollup
WARNING: /var/www/html/piwik/core/Piwik.php(138): Notice - A non well formed numeric value encountered - Matomo 3.13.6 - Please report this message in the Matomo forums: https://forum.matomo.org...
View ArticleCustom Dimensions duplicated across events
Hello, My team is currently using custom dimensions on Matomo and there is an issue where Matomo shows the custom dimension(s) of previous events in a current event. For example, when a user performs...
View ArticleQuerying page_views
I am trying to build a query that gets the page_views. I have constructed this query so far: SELECT p_log_link_visit_action.*, p_log_action.* FROM p_log_link_visit_action INNER JOIN p_log_visit ON...
View ArticleTracking Discrepancies
I’m running a self-hosted WordPress installation of Matomo. I am experiencing discrepancies in user tracking, both regular visits and logged in UserIDs. We have a Membership / Closed site so we are...
View ArticleThe validation of "http://10.1.0.20/matomo/piwik.php" failed with error "Not...
hi mi question is: when i try add my site says me “The validation of “http://10.1.0.20/matomo/piwik.php” failed with error “Not Found” (HTTP code 404).”, but i have try on server start matomo plugin...
View ArticleError : unserialize()
Hello everyone, I’m testing Matomo for a few days and I have an error when I launch the command to refreshing data ./console core:archive --force-all-websites --force-all-periods=315576000...
View ArticlePHP Warning but import works
Hello everyone, I have another bug with the command to refreshing data. Data import works but it give me theses warning ./console core:archive --force-all-websites --force-all-periods=315576000...
View ArticleEmail reports sends only first 100 rows regardless of the config setting
We’re on 3.13.5 and emailed reports (custom reports in this case) are only sending the first 100 rows of a report. We have the email report truncation limit set to 10000 and also tried -1, but...
View ArticleHow to track Video analytics in iOS using SDK?
Hi, I have been trying for two days to get Video analytics working using the iOS SDK and can’t work out why it doesn’t work. I am using the “custom tracking parameters” example as a basis. I get a...
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