Problems with entrypoint.sh completing with multiple Docker containers
We’re using AWS Elastic Beanstalk to deploy Matomo from Docker Hub. This has been working well, but we’re having performance issues when launching a new instance. Some details: Using the latest...
View ArticleContent Tracking is Broken on Matomo v4
I upgraded to Matomo version 4.2.1 from 3.14.1 for numerous reasons. One of the reasons was due to the fact that Content Tracking in the latest version was getting rid of the href redirect rewrite...
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Import logs replay tracking "successful," but no data (DID run archiving script)
Long story short, I imported an access log file & it was “successful,” but the data isn’t showing up even though I ran the archiving script (and that had no errors). Did I run something...
View ArticleError cannot load Zend OPcache
got the the cront job to archive but I am getting this error. Cannot load Zend OPcache - it was already loaded ERROR 16269 Error unserializing the following response from ?...
View ArticleBrand new Plesk installtion not working
I followed https://matomo.org/faq/how-to-install/how-do-i-install-matomo-with-plesk/ (so, fw is disabled also). Excetion is that I set it to root folder of subdomain, not in matomo folder. NOTHING...
View ArticleHTTP/2 Creating Critical Error on Website
Hello. I upgraded my server to http/2 and am now getting this error: There has been a critical error on this website. Please check your site admin email inbox for instructions. I have upgraded...
View ArticleRepeat re-archiving for UsersFlow plugin
I’m having an issue with archiving in v4.2.1, where it repeatedly runs archiving across all sites, back for 6 months. The issue seems limited to the UsersFlow plugin. I’m in the process of upgrading...
View ArticleIssue with upgrade 4.2.1 Error query
Just upgraded to version 4.2.1 and receiving ERROR Piwik\Tracker\Handler[2021-04-07 18:16:19 UTC] [cc35c] Error query: SQLSTATE[42S22]: Column not found: 1054 Unknown error 1054 In query: SELECT...
View ArticleHow do I logout (resetUserID) using MatomoTracker.php?
How to Completely rewrite the following code: _paq.push (['resetUserId']); _paq.push (['appendToTrackingUrl', 'new_visit = 1']); _paq.push (['trackPageView']); _paq.push (['appendToTrackingUrl', '']);...
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Error message when importing Google Analytics data
I followed Matomo’s guide on importing GA data, and the process was smooth until after uploading the json file. After that, I saw the following error message: “An error occurred. Could not verify the...
View ArticleDiagnostics Extended related (bug + question)
Plugin drop huge amount of warnings related to OPcache. What mean (how to fix?) warning: " config/config.ini.php seems to be semi-public. While attackers can’t read the config now, the file is...
View ArticleWrong data in the acquisition channels?
Hi everyone, What is your experience with the numbers in accuracy of the numbers in the Aqcuisition -> Channel section of Matomo? We have a strong feeling that our numbers can not be correct. Is...
View ArticleWarning message on Archiving
Hi, I noticed the following message on auto-archiving. WARNING [2021-04-13 13:38:54] 4276 C:\Websites\matomo\plugins\Monolog\Processor\SprintfProcessor.php(24): Warning - vsprintf(): Too few arguments...
View ArticleMatomo Session Inacivity timeouts
Hello, we are using Matomo 4.2.1. and have a problem with session timeouts. When we want to evaluate page overlays, after a short time we get a message that the session has expired due to inactivity...
View ArticleUncaught exception in API: You can't access this resource as it requires...
Hi Team, I am using matomo onpremise 4.2.1 Below error is log in the log viewer and also Page Urls in the Performance tab is not showing all the data. Please guide me in this ERROR...
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Missing data older then 30 days
Hi, on on of our matomo pages we are missing all data older then 30 days. We don’t have configured a data retention or automatic deletion. For some reasons the other websites (on same matomo...
View ArticleAuto-Archiving error
Hi all, I noticed today some message errors during auto-archiving and I’d like to know if someone already see something like this: DEBUG [2021-04-13 13:11:38] 4276 Execute HTTP API request:...
View ArticleThe specified segment is invalid: Segment 'dimension1' is not a supported...
We do have licensed Cloud instance running and do use matomo “pages” as environments, for example: so page id = 1 is dev, page id = 2 is prod Therefore all segments we want to share across all...
View ArticleShare Form tracking settings across pages
Hello, we do setup Matomo in a way where one website is an environment: local, qa, staging, prod. Therefore all forms we need to manual configure for the websites are the same. It would be nice to...
View ArticleCookie after Opt In - otherwise no cookie
Hey, i want to try to make the cookie only availible after a opt in via a thirdparty opt in tool. When this opt in is not given, I want to track cookieless. I have the cookieless version running but...
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