WARNING: Common.php(323)
Hi guys, I’ve been getting this message for about 3 days now when I first open the dashboard. I could not find anything directly in the forum. However, this may be due to me. I would be pleased about...
View ArticleTracking with Custom Variables get summarized/overwritten
Hello, I’m trying to track page views using custom variables but I can’t get it right. For instance, if some user has logged in and opened Article A once + Article B twice, I assume to get “1” for...
View ArticleMySQL Crash on Archive
We’ve recently upgraded to 4.2.1 from 4.1.0. Since then, we’ve been seeing our MySQL Galera cluster die regularly and we’ve finally been able to pin point this to Matomo as the cause from the archive...
View ArticleUnable to track clicked URLs in Single page application
Hi, I am using 3.x Matomo version for Single page application. I have added the tracking code into index.htm file along with the specific code to track SPA. But it just shows the /index whenever any...
View ArticleCampaign URL not working for newsletter email
I have used the campaign url builder to make campaign tracking links in a newsletter that will be delivered by email. When I test the links nothing shows up in the dashboard. I’ve read all the...
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Bug query called over and over is maxing our our db resource
Hi There, we are suffering from a large issue on Matomo 4.2.1 at the moment. The following query is getting called continually over and over; SELECT visit_last_action_time , visit_first_action_time ,...
View ArticleTracking error and Matomo blocked
Hi, Configuration: Joomla 3.9.25 website, PHP 7.3.27, shared server, Matomo 4.1.1 I have been using Piwik / Matomo on my Joomla site for several years. On 02/20/2021 I updated from Piwik 3.0.3 to...
View ArticleOn-Premise - Creating Custom report without investing in commercial plugins, etc
We have an On-Premise Setup of Matomo - We have a requirement that EVREY registered Website on Matomo Dashboard displays graph with Pageviews by hour, total pageviews, and then top pages of the day...
View ArticleCan we demand data from API grouped by HOUR for the last n-days?
I am developing a custom plugin - so my query is a graph with Pageviews by hour, total pageviews, and then top pages of the day and their pageviews at the bottom. Can I request data for the LAST...
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Events being tracked as a new visit with a common generic user
Hi Matomo team, We have an application suite based on the “single-spa” framework wherein we’ve been trying to implement event tracking using the Tag Manager approach. I have a simple button that shows...
View ArticleCron Jobs and GoDaddy
I use GoDaddy Wordpress hosting, for my sins. GoDaddy purposely breaks the cron job on Wordpress sites because apparently it is good for them, but this means Matomo analytics doesn’t work on my site....
View ArticleSQLSTATE[22003]: Numeric value out of range: 1264
After Upgrading I am getting SQL Errors in my PHP logs: Error query: SQLSTATE[22003]: Numeric value out of range: 1264 Out of range value for column ‘time_server’ at row 1 In query: INSERT INTO...
View ArticleCustom Report - Data in Vertical Bar graph not matching the Table report
I have an Matomo - On Premise setup and I have installed Custom report TRIAL Version to evaluate if it suffices our requirements. I was able to create a TABLE Report for “Pageviews by hour for a given...
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Widgetize Reports Bug
Experiencing a glitchy bug when scrolling through widgetize Reports options, unable to click on many of them 2 posts - 2 participants Read full topic
View ArticleMatomo Monatsreport per Mail
Wenn ich den Monatsreport als Mail einrichten und das Dokument öffne obwohl es auf monatlicher Basis sein sollte, ist dies auf täglicher Basis und es werden die Werte des heutigen Datums gezogen. Ich...
View ArticleISP name missing (unknown) / oddness with other stats after upgrade
Since upgrading to the then latest version on 27th December, we’ve noticed that all visitors now show no ISP name. On the same day, we can see that the “Visits Over Time” also dropped off to zero....
View ArticlePage views are not being logged by Matomo - how do I debug the tracking code?
I have a static website written in Jekyll that I am maintaining at three locations: My development environment. For live updating, I have a jekyll live server that serves the pages on the loopback...
View ArticleMoved Server Now Sites Have View Access Error
I moved servers, same domain name, migrated data - all worked 100% But now client sites with WordPress plugin WP-Matomo 1.0.23 have in source code: "<!-- {"result":"error","message":"You can't...
View ArticleReporting API not giving me valid data
HI All, I have a site registered in Matomo for which I have imported data from GoogleAnalyticsImporter The issues are as follows: We display Total Views for a given post for which we invoke the...
View ArticleAcquisition overview, multiple bugs
I’ve been working around this bug for a while, hoping it was introduced in a recent minor version, but evidently it’s been around for a while. In the acquisition overview page, selecting various...
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