Huge data differences between pages and page titles
I’ve seen many have the same problem. For one of our customers there is a huge difference between pages and page titles. There many thousands more page views in the report pages. Do anybody know...
View ArticleSizing for Budget Purposes
Hello, I need to do AWS sizing for budget purposes. I posed the following to internal Matomo support, but it is outside their scope of support and pointed me here. See questions below. Any help...
View ArticleError with GeoIp2 autoupdater
Hello all, I have a problem with GeoIP2AutoUpdater.php. Here is the message received by mail: ERROR [2022-02-09 08:08:16] 23177 /var/www/html/piwik/plugins/GeoIp2 /GeoIP2AutoUpdater.php(175):...
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Hide items from reporting/sidebar menu
Hi everyone! I want to remove following items from sidebar or reporting menu for specific customers/users. Acquisition Ecommerce Goals Can you please guide me how I can remove/hide the above mentioned...
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Error for setup crontab automatically archive the reports
Hi I am trying to setup a crontab to automatically archive the reports using the steps here: Analytics Platform - Matomo How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo Est....
View ArticleSucuri and Matomo
Hello, we will using the firewall from Sucuri (changing to the Sucuri DNS/A-Entry). If I activate (change the DNS/A-Entry) Sucuri (https://sucuri.net) then Matomo cannot track all the traffic (only...
View ArticleLost several months of data after re-processing
Heyho, a short introduction: We had to report on a large set of subpages. Here we ran into problems with the default Matomo configuration, which let’s you only see a maximum of pages in a report (the...
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Total outgoing traffic does not equal total page views
Hello this screenshot is from the transition plugins, as you might notice that some of the views are not shown in this rapport, as example, 1263 is total page views, but it only shows 1177 as outgoing...
View ArticleData Present in Visit Log, but not in Behaviour>Pages
We are seeing an issue with our page tracking. We can see our login page active in the Visit Logs, yet that same page is not present at all in Behavior>Pages, or any of our other displays like the...
View ArticleJavaScript custom event not processed?
Hi, I’m evaluating Matomo (trying to migrate from GA), I heavily rely on custom events sent directly from the front-end using JavaScript, so I decided to test the matomo side of things. On my website,...
View ArticlePage visits difference in amount based on date range used in Matomo
We have run into following problem while using Matomo (v 4.2.0). If we check data for a chosen page between date range (example) 1st to 7th, 8th to 15th and 16th to 22nd and we will add up the views...
View ArticleAny way to change "Tracking Request Target Path" in Matomo Configuration for...
Hello. We have recently added Matomo (v 4.7.1) analytics to our website and it is great. Some words about our configuration The site has (example) url “mysite.com” Matomo is deployed as matomo...
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Bing in SEO Ranking widget
Hello to all I have a problem in SEO widget , Bing Indexing pages doesnt shows anymore till a week ago was all Ok …any advices ? Thank You! 1 post - 1 participant Read full topic
View ArticlePiwik pro and drupal module installation
Hi, I downloaded and installed the matomo drupal module (https://www.drupal.org/project/matomo) I am trying to connect my piwik pro to the matomo drupal module. But, the Matomo site ID field allows me...
View ArticleImmer wieder fehlschlagende Integritätsprüfung?
Hallo, hab grad Matomo am eigenen Server installiert, lief im Großen und Ganzen gut, bis auf ein paar seltsame Schreibrechtsfehler in temp-Ordnern, die ich alle dauerhaft auf 775 (statt wie...
View ArticleCan't find global website settings (global excluded IPs, etc.) in database...
I have a dynamic IP address, and every time it changes I have to manually go into Matomo, check to see if it logged any of my own visits, delete them in the GDPR tools, and update my IP in the general...
View ArticleIssue installing on Ubuntu 20.04
I’ve tried installing Matomo 4.7.1 on Ubunutu 20.04. I’ve used the wget method, and it’s on a LAMP stack. I get to the database config page, enter it in, and it either sends me back to the first page...
View ArticleCookie to exclude myself not working on Safari
Hello I have Matomo successfully installed on domain analytics.example1.com/matomo. And it works great! I am using it on example2.com. The only question I have is: I want to exclude myself from the...
View ArticleOWASP TOP 10 vulnerabilities
Hallo Matomo team, I would like to know if the vulnerability scan of the web application that Matomo uses includes a scan against the OWASP TOP 10 vulnerabilities? Best Regards Faysal 4 posts - 3...
View ArticleUnable to enforce 2FA for everyone - greyed out
Hi, under System → General Settings " TwoFactorAuth" cannot be able. The checkbox is not clickable. Latest Matomo version installed. Am i missing a requirement? Thanks 2 posts - 2 participants Read...
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