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Auto-Archiving Cron not working
I’m unable to get the Auto-Archiving cron to work… It’s not running, while other crons are running without any issues. Tried running the cron via crontab -e (user) and nano /etc/crontab (root). The...
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After upgrade all new segments pre-processed
Hello, since we upgraded to version 4.3.1 last July, all new segments are pre-processed. We have no entry “enable_create_realtime_segments = 0” in config.ini.php. According to the description the...
View ArticleWarning - is_readable(): open_basedir restriction in effect in Plugin.php(628)
Hi, I am using Matomo 4.9.0 with no additional plugins installed. When I run the core:archive command containing an open_basedir restriction, I receive the following warning messages: Call...
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Google Analytics Importer - Disabled for security reasons
Error: WARNING: /plugins/GoogleAnalyticsImporter/Tasks.php(251): Warning - exec() has been disabled for security reasons - Matomo 4.9.0 - Please report this message in the Matomo forums:...
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Incorrect tracking search result pages
Hello, I have a problem concerning the keywords searched on the site. I don’t understand why, when a search is performed and displays for example 5 results, the column PAGES OF SEARCH RESULTS displays...
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Empty view in Matomo
After the update to Matomo 4.9 it appears in an almost complete empty view in Firefox, Chromium and Safari. Only the mobile version is still normally working. I have already tried to set...
View ArticleChange of a console command
Some time ago and with the great support of my server provider, I have created two cron jobs in order to import my server log files into Matomo. It worked fine until today, the data was regularly...
View ArticleError collecting data from my website
Hello everyone, I did the matomo installation, I corrected the errors, I added the script on the website but so far I do not have data collection of users who enter my website. 4 posts - 2...
View ArticleUTM parameters in URL are removed in visit logs
UTM parameters in URL are removed in visit logs We have a system to send mass emails to our users, there is a link (with our custom UTM parameters) for users to access our goal page. This is the...
View ArticleReporting API date range problem
HI, I have a strange problem with the reporting API calls using range dates: If I look for quarterly data using the following call...
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Updating from ver 4.8.0 to 4.9.1 ERROR -
Hello, Installing the update version 4.9.1 using auto update option Current version [prior to update is 4.8.0] Screen indicates → Update error The following error is indicated and the update cannot be...
View ArticleError in 4.9.1 after upgrade from 4.9.0
I am still having the same issue as with 4.9.0 when attempting to “Add a new goal” from the Dashboard: Add a new Goal Oops… there was a problem during the request. Maybe the server had a temporary...
View Article#1146 - piwik_log_conversion' doesn't exist
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘c0website_stat.piwik_log_conversion’ doesn’t exist this happend when i was installing the matomo update and not im stuck, please help. 1 post...
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Matomo with IIS
Hello! I am stuck in matomo installation step 3: Database Server: 127.0.0.1 User: matomo dbName: matomo prefix: matomo_ I have a problem setting up Matomo on premise. The starting position is as...
View ArticleUse Live.getLastVisitsDetails to export all data for one site
Hello, I´m trying to use the API method Live.getLastVisitsDetails to export all raw data of a site like stated in https://matomo.org/faq/how-to/faq_24574/ Unfortunately, when I use filter_limit=-1 or...
View ArticleWarning message and no data showing
Hello, for some reason, I have the message when trying to consult my statistics Oups… Il y a eu un problème pendant le traitement de la requête. Peut-être que le serveur a eu un souci temporaire, ou...
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100 sites is the max when giving access rights?
Hello, When I want to give access rights for all sites to an account, It’s seems limited to 100 sites. Is it a bug ? Thanks. 3 posts - 2 participants Read full topic
View ArticleMatomo tracking HTTP API of a website hosted in subfolder
Hi, Considering the following website : https://domain.com/mywebsite/my-page.html Using the HTTP Tracking API with the url param : url : https://domain.com/mywebsite/my-page.html When I retrieve the...
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Error message: Oops... there was a problem during the request. The server may...
hey I did the Matomo tutorial in IIS and now I get the following error message on the Matomo website. What can I do? (In German: Fehlermeldung: Oops… während der Anfrage ist ein Problem aufgetreten....
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Cannot track pages changes in SPA-like use case
Use case : I want to track click on buttons as page changes. So I implemented the following example : https://developer.matomo.org/guides/spa-tracking My problem : The custom pages names do not appear...
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