No "Access-Control-Allow-Origin" in Matomo.js header
We use Matomo Cloud. A client is setting up our Matomo javascript tag on their website - they utilise CSP so we have followed the instructions here https://matomo.org/faq/general/faq_20904/ We need to...
View ArticleClik here to view.
Error 500 on images with fresh install
Hello, i made a fresh install of last matomo. I have no error on install steps after add my first tracking website, all my images are on error 500. (however the images are present on the server)...
View Article2FA authentication suddenly fails
Hello everyone, I installed Matomo few months ago and everything was running just fine. Everything was set up and 2FA was enabled, then forced fo everyone and it was working (for last month at least)....
View ArticleCannot login - invalid token
I cannot log in to Matomo anymore, I get the following error message: Fehler : Formularsicherheit fehlgeschlagen, Token stimmt nicht überein. Bitte laden Sie das Formular neu und überprüfen Sie, ob...
View ArticleError Archiving Reports - Impact on Stats?
I am running a higher traffic site and in times where we have more traffic, we get errors when archiving reports. The error goes away sometimes but comes again once there is a bit more traffic again....
View ArticleInvalidation of day periods does not work as expected
Hi, We recently upgraded matomo from 3.x to 4.9.1, and we are trying to delete all data for a date range for a specific website, using the console, but the day counter in the period ‘day’ still shows...
View ArticleClik here to view.
Creation of average load time segments
Good day, how to filter the average page load time > 5 seconds in Matomo as a segment? Unfortunately I did not find this segment among the subitems. Is it possible to add it? The goal is to find...
View ArticleClik here to view.
Windows 11 recorded as Windows 10
Hi, Windows 11 is being recorded as Windows 10. This was a screenshot of a visit I made, I’m running Windows 11, but Matomo recorded it as Windows 10. Thanks, Bryn 2 posts - 2 participants Read full...
View ArticleClik here to view.
"search keywords with no results" shows no results
Hello! I found some previous discussions about the title, but not just exact this case: We changed our woocommerce webshop server to and before that there were some problems. We have matomo as a...
View ArticleMatomo 500 error at sendBeacon
hi we recently migrated from Piwik to matomo and all the tracking data from the site has transferred without any issues. but when we update the tracking code we get the 500 error (in developer view)...
View ArticleEzoic crawler counts as (many&multiple) visits
Hi, am switching to Ezoic and today their crawler came (they offer also CDN/caching etc) … it is named “Ezoicstatic” or similar and each of the multiple visits was counted as a view… how can I exclude...
View ArticlePHP 8 & 8.1 not tracking
I’m running Matomo 4.9.1 and when I use PHP 8 or 8.1 visitors are not getting tracked and I get a console error. When I downgrade the server to PHP 7.4 things are tracking fine. Any ideas? 1 post - 1...
View ArticleGA Import overwriting Matomo visitor data
Around 2 weeks ago I kicked off the import for several years of GA data, and I switched the tracking for my website over to Matomo on the same day, logging against the same site ID that the import...
View ArticleClik here to view.
URL to lowercase in Archive Log Files
Hi there, I’m looking into an issue which seems to have been occurring for a while. Partly due to our website links not following a convention. When I look at our entry pages for example there is some...
View ArticleShortcodeTracker\API.php
WARNING: \plugins\ShortcodeTracker\API.php(476): Notice - Trying to access array offset on value of type bool - Matomo 4.9.1 - Please report this message in the Matomo forums: https://forum.matomo.org...
View ArticleClik here to view.
One of our segment contains more pageviews than the "ALL VISITS" segment
The segment is supposed to track visits for a specific section of our website (PAGE URL contains "com*******/d* (not literally *, I am just being overly cautious to remain anonymous)), but “All...
View ArticleWhere is content impressions metrics in raw data
i can get raw data from matomo but i don’t see how to get content tracking impressions metric 1 post - 1 participant Read full topic
View ArticleDashboard widgets empty after change of SSH protocol
I had my host switching to HTTP/2 and all was fine, but then I had them enable Protocol 2 and now Matomo is not loading any of the widets/pages. Initially I had many red alerts but after...
View ArticleConfig.ini.php Updation not getting reflected and Global.ini.php is observed
I’m running the Matomo as a docker file and I’m trying to update the config.ini.php file for rows datatable_archiving_maximum_rows_actions = 10000 datatable_archiving_maximum_rows_referrers = 10000...
View ArticleJavascript file not found
Hi I encounter the following error in my wordpress frontend installation of matomo /wp-content/plugins/matomo/app/container_yl8Djxkl.js 404 not found container_HASH.js should be under...
View Article