Domein hack via Piwik
Hallo, Misschien niet in het juiste laatje, maar corrigeer mij wanneer ik onjuist een bericht plaats. Een paar maanden geleden is een website van een klant gehacked. Alles was goed beschermd en toch...
View ArticlejQuery Vulnerability in latest Matamo
We have installed the latest Matamo version v4.10.x. The security vulnerabilities have identified bugs n jQuery packages thats bundled within the Matamo software. The vulnerabilities remediation is to...
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Matomo Cloud, console error of my web site
Hello everyone, context: About 3 months ago a test of matomo functionalities was done, for which a matomo cloud account was created using the trial version. The problem I have is that I do not have...
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Latest Update v4.11
Just upgraded to the new v4.11 and now I’m getting this bad boy error: 2 posts - 1 participant Read full topic
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Date range gives wrong data
I’m currently experiencing the same issue as below. Date range not including correct data I have a basic delema. When I use the date range to see June 1st to Aug 1st. I have 683650 pageviews. When I...
View ArticleWordpress Plugin Not Installed
Hello, I hope you will be fine. I’m New in matomo and I am trying to install matomo plugin to this truepaintballer.com website But it does not work. Can anyone suggest me the exact method or way to...
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Time cut off on mobile
Has been like this for long time. On mobile, responsive design (not the app!) 5 posts - 2 participants Read full topic
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Private directories required
Hi, I’ve looked at posts with similar issue but don’t understand what to do to fix the problem in the screenshot just below: Is there a simple way of fixing it? 2 posts - 2 participants Read full topic
View ArticleDebug reverse Proxy
I have matomo runnign behind a reverse proxy. The apache access log appears correct btu I do not have any visitors in the logs. Here is an example of the access.log. Can somebody confirm if the url...
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New version, new user, no place to enter password
After upgrading to the latest version. There is no place to enter a password for a new user. Later, I saw that I needed an email invitation, then I sent an email, clicked connect, and the error page...
View ArticleDebug Log Location debug = 1
I am on the verge of giving up with this. I have enabled [debug] = 1 and the log viewer. Ca somebody please tell me where the logs are ? simple enough question but i cant find the answer. In log...
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Open the new user registration function, but cannot register. Click the...
Open the new user registration function, but cannot register. Click the button and there is no action 2 posts - 2 participants Read full topic
View ArticlePage Views different on "Pages" and "Page titles"
This problem seem to be here for years already. I saw some discussions about it already but no solutions. We get different page views on “Pages” and on “Page titles” for the same pages. The difference...
View ArticleMatomo undercounting visitors and pageviews
I’ve had Matomo running successfuly for over a year on AWS. Two days ago my visitor count reported went from over 750 to 39. I checked the Matomo visitor log and counted 800 visitors. I followed the...
View ArticleImport Logs with valid url 0 lines parsed, 0 lines recorded
I am trying to import logs. All I get is 0 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec This could be related to my other questions about reverse proxy. Does import.py trigger...
View ArticleLast Successful Archiving Completion error
Hello, I am getting the following error: Last Successful Archiving Completion Archiving has not yet run successfully. Please check that you have setup a crontab calling the core:archive console...
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Redeployment to Kubernetes causes disconnect with Database
In my deployment.yaml file I only changed the “image” so that it now pulls the newer image version of Matomo (from 4.6.2 to 4.11.0). After running “kubectl apply -k .” using my kustomization.yaml it...
View ArticleAt the 5th installation point "500 Internal Server Error"
at the 5th installation point, when creating a superuser, an error occurs. *.*.*.* - - [11/Aug/2022:13:07:08 +0000] "GET / HTTP/1.0" 200 14252 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64)...
View ArticleI would like to have API information day by day
Hello, I tried with curl to retrieve the number of visitors on my site with API version 4. Is it possible to retrieve the number during the last 5 days and to have the information day by day ? Thanks...
View ArticleProblème de trackage
Salut les gars! Hier, j’ai installé Matomo, et j’ai commencé à ajouter le code JavaScript à un site web qui est fait dans wordpress… Je l’ai placé dans le même fichier où charge Google analytics, et...
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