Contnet tracking CORS on 3rd css
My site use 3rd party plugin that will append their own css link in the header when loaded. And maotmo will try to get those resource by make XMLHttpRequest. Those requset will cause CORS error. I’m...
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Referrers of the users which read my article
Hi, im new here, and new to Matomo. Hope this is the right forum, otherwise would be great if this thread could be moved. I also couldnt find the question with search yet. I have a magazine, and one...
View ArticleIssue in installing and activating the WordPress Plugin
Hi, I’ve downloaded and installed the Matomo plugin onto one of our websites. It activates fine but takes me to a system report page. I’ve spoken to my developer who states they have checked all...
View ArticleMatomo doesnt count all my users
Hi, hope i can find an answer to this question. Im running a magazine, which has a few thousand visitors a day. We are having an external institition (its IVW in Germany, they count media stats) which...
View ArticleCORS policy problems
Hi, I’m running an webserver where a customer hosts Contao under www.domain.tld and Matomo unter matomo.domain.tld. He wants to connect both products an presents me with the developer console of...
View ArticleGET ... 414 ... Request-URI too long
Hi, I’m running an webserver where a customer hosts Contao under www.domain.tld and Matomo unter matomo.domain.tld. He wants to connect both products an presents me with the developer console of...
View ArticleRedis cache with unix socket and php 8.1
With Matomo 4.10.1 and activated RedisCache on an unix socket I got an error like this PHP Deprecated: Redis::connect(): Passing null to parameter #2 ($port) of type int is deprecated in...
View ArticleHow to exclude matomo js files from minifying?
some of our sites are using wp rocket and cloudflare. What are the matomo js files that I need to add in exclusion for minifying the files? 1 post - 1 participant Read full topic
View ArticleWindow._paq not ready, only tracks events if using a delayed interval
I have the following code. The core of the tracking is just the 4 lines with the _paq. However, I have found that I have had to wrap it with the Matomo.initialized setInterval check for it to track....
View ArticleWhere are Mysql Settings
Hello, From one server to another and don’t want to lose the old data. Can someone tell me where the mysql database name, username and password are stored so I can dump sql and import. I have had a...
View ArticleMatomo extension for Mediawiki breaks with new version of mediawiki
I use https://www.mediawiki.org/wiki/Extension_talk:Matomo on my mediawiki. With a recent update to mediawiki, the extension now breaks my wiki so I had to disable it. Other users have had the same...
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No preview mode - SyntaxError in console
I’m having issues showing the debug mode on a specific website. I’ve been implementing Matomo on other websites at the same time and don’t have the issue. I’ve published all versions and still have...
View ArticleScript twice in head
Hi, I installed Matomo and a website with the tracking code in the head. the website https://mulch.oniti.fr/ is a subdomain of https://www.oniti.fr/ (I used the matomo tag manager for this one). I...
View ArticleMatoma error can you explain what should i do please
Hey guys, Matomo don’t track any statistics since january. I got following error: Letzter erfolgreicher Abschluss der Archivierung error Die Archivierung ist zuletzt am Mittwoch, 3. November 2021...
View ArticleMail Reports uses wrong domain
We are running multiple domains and some users receive a weekly mailreport. Although a scheduled cron job is running every 30 minutes, the mail contains a wrong “Send by” line. From is fine, but in...
View ArticleSAML login enforcement creates error with just-in-time provisioning
We are using the Matomo cloud, I configured the SAML authentication with just-in-time provisioning. But I receive now an error that I cannot login because my account already exists. The problem is now...
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Incorrect user recognition (Too many actions associated with the same user)
Hello everyone and thanks you for your support We (a website with around 2 millions visites by month) recently switch from GA4 to Matomo. And I discovered that our implementation of Matomo does not...
View ArticleAuto-Archiving issue
Hi all, in the last few days, the auto-archiving schedule is running as usual but the summary is not updated as expected. Actually to get the reports data updated I have to re-run the auto-archiving...
View ArticleGoogle Analytics import fail
Trying to import a large amount of data from Google Analytics (11 years) after a migration to Matomo Cloud. The importer is configured in Google Cloud and I can begin the import, but I get the...
View ArticleAfter update from 4.6.1 to 4.10.1 several widgets show "there was a problem...
Hi, I have updated our staging instance from 4.6.1 to 4.10.1. When I select a month that I know has data, several widgets like “keyword”, “websites”, and “browsers” show an error message: Oops… there...
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