Unique Visitor Determination
Hello Matomo Team! Matomo can determine unique visitors. Then, which program can make that determination? Access information is archived in import_logs.py. 4 posts - 2 participants Read full topic
View ArticleAPI filter Referrers.getWebsites by website page URL
Hello, I would like to filter the result of my Referrers.getWebsites request :...
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Unique new visitors and unique returning visitors don't add up
First of all thanks for all the helpful information in your FAQ and the glossary! Judging from the definitions (https://matomo.org/faq/general/faq_36/; https://matomo.org/faq/general/faq_21418/;...
View ArticleDoes Matomo attribute more traffic to the direct channel?
Hello, We are experiencing high direct traffic which does not correspond to real traffic, at the same time organic traffic is lower (although keyword positions are higher). It seems that the direct...
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Import search console data validation error
I’m constantly getting issues with authentication. An error occured while validating the account connection: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie...
View ArticleRefused to display 'example.com/' in a frame because it set 'X-Frame-Options'...
I have upgraded my matomo php to 8.1. I have using embed widgets for some time now and after and the upgrade I have noticed I’m getting sameorigin error, refused to connect. none of my settings have...
View ArticleHelp with error please
I get the following error: Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error...
View ArticleTimeout error on WP Woo plugin for matomo on premices
I have been getting this error lately - every time i go to Plugins in WP, then it goes away, but comes back the next time… Warning : The URL...
View ArticleMultiple error messages about non-numeric value encountered
I would report these error messages on my first installation of on-premise Matomo on Ubuntu 20 WARNING: /plugins/GoogleAnalyticsImporter/vendor/phpseclib/phpseclib/phpseclib/bootstrap.php(16): Warning...
View ArticleGoogle Analytics import ISSUE - Matomo cloud
Hi all, From today we receive the following error from all imports configured in our console (imports worked fine until yesterday): “ Invalid redirect_uris, atleast 1 uri should match the uri...
View ArticleToo many active concurrent transactions when archiving
We are hosting Matomo on our k8s instance on prem. I have 3 pods running: matomo itself mariadb database archive cron (every 30 minutes) On the 17th of August, the archive process suddenly stopped...
View ArticleMatomo missing privileges in MariaDB
In our matomo instance, we have two errors in the system check: Both CREATE TEMPORARY TABLES and LOAD DATA INFILE seem to be not set. But if I check in MariaDB itself:...
View ArticleDomain Restrictions on Sending Email
Hello Matomo Teams. With the implementation of the invite function in Matomo 4.11.0, there are many opportunities to send emails using Matomo applications. As a result, the risk of sending incorrect...
View ArticleOops… there was a problem during the request. - Failed to write cache file
Apache 2.4 on Windows 10 PRO Matomo version: 4.11.0 MySQL version: 10.6.5-MariaDB PHP version: 8.1.10 Is this a bug? ERROR Piwik\FrontController[2022-09-17 00:53:55 UTC] [d2725] Uncaught exception:...
View ArticleUpgrade to 4.11 and now site traffic (mostly) not being tracked
Hello. I upgraded to 4.11 earlier this week. The database upgrade failed, so then I followed instructions to roll back, then upgrade again. That seemed to work at least to get the database upgraded...
View ArticleTracking only works with one website with ID = 1, but not the other ones
I track 4 webpages. Onle the website with ID = 1 does work, the other three from ID 2 to 4 do not work. No error messages occure. As far as I overlook the situation, all adjustments are the same, of...
View ArticleGoogle Analytics Import - Error message: Invalid redirect_uris
Hi, I tried to set and import from GA Universal but I got this error: Invalid redirect_uris, atleast 1 uri should match the uri… What should I check? Thanks 1 post - 1 participant Read full topic
View ArticleTransitions from external sites
Hello Matomo Teams! I have a link to an external site and am having trouble getting the information into the transitions as well. What screen does Matomo archive incoming/outgoing from external sites?...
View ArticleError on GA4 import
Hello, When I try to launch GA4 import, I get this error : Unexpected error: adding row to table with empty label in Piwik\Plugins\GoogleAnalyticsImporter\Importers\UserCountry\RecordImporterGA4:...
View ArticleMonthly data on articles published later than the 15th same month
Hi! We use Matomo on our website where news and articles are published daily. When we select month as the data period, and specify August 2022, we only get data for articles published the 15th of...
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