Cookie consent given and not given Segment
Hi, we have some problems with segmenting visitor by cookie consent given or rejected. We follow the tutorial...
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Movers and shakers widget character encoding
Hi, the dashboard widget “Movers and Shakers” has a character encoding issue: Daniel 1 post - 1 participant Read full topic
View Article/core/Archive/DataCollection.php(123): Deprecated
it is a php8.2 error message WARNING: /core/Archive/DataCollection.php(123): Deprecated - Creation of dynamic property Piwik\Archive\DataCollection::$segment is deprecated - Matomo 4.13.0 - Please...
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Multiple measurables / tracking IDs in one website?
Greetings, I’ve a question regarding setting up two or more “measurables” for a single website. Namely - is it possible? If anyone else has faced this / similar issue, we’d love to know how you...
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Issues with campaign handling
Hello and Happy New Year! I have an issue with Matomo on a single page application website related to campaign tracking. Here is the situation: I land on the site with correct and valid campaign...
View ArticleExclude UUID from URL
I keep the user identification (UUID) as part of my URL http://127.0.0.1:8084/user-profile/set-password/FF5AFB78-3B44-11EC-8AA0-9C18A4EEBEEB/update/ Due to GDPR reasons I want to exclude the UUID (id...
View ArticleSuccessful login redirects to wrong location
I have configured nginx to access the Matomo docker container as subdirectory www.mywebsite.com/statistics Everything works fine but there is one annoying issue: When I log in Matomo redirects me...
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Getting Error "SSL: no alternative certificate subject name matches target...
Good Morning Team, I have installed Matomo on Oracle Cloud Instance running the following Linux: 5.15.0-1021-oracle #27-Ubuntu SMP Fri Oct 14 20:04:20 UTC 2022 aarch64 aarch64 aarch64 GNU/Linux Used...
View ArticleNo processing of the access_log
Good morning Recorded a new website yesterday and did a test visit using 4g which normally gives a visitorhit. That didn’t happen. Then i started looking and since Tuesday around 14:00 processing has...
View ArticleEcommerce order always with quantity "0" (Manually Tracking Ecommerce)
We have implemented a manual ecommerce tracking in our online store. Except for a strange behavior, everything works fine. We track the shopping cart, which works fine and is visible in Matomo....
View ArticlePHP version 7.4 deprecated warning, hence php8.0 not working, running Matomo...
We get the following warning in the dashboard: Warning The PHP version 7.4 you are using has reached its End of Life (EOL). You are strongly urged to upgrade to a current version, as using this...
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Zombie requests overloading CPUP usage to 100%
Hi there, I noticed that suddenly the CPU of my server is full. I tried htop and sort the jobs/requests. I came to know that following request is overloading the CPU very badly. /usr/bin/php8.1 -q...
View ArticleUnable to create the cache directory (/var/www/html/tmp/templates_c/b3)
Hi, I am currently running Matomo via docker and have got an issue. When I visit the page it is saying: Unable to create the cache directory (/var/www/html/tmp/templates_c/b3). I have connected via...
View ArticleFolder does not exist?
The directory “/public_html/tmp/cache/tracker/” does not exist and could not be created. What is an issue as directory is there inside FTP. 1 post - 1 participant Read full topic
View ArticleWarning - Trying to access array offset on value of type null - Matomo...
WARNING: /plugins/Live/VisitorDetails.php(75): Warning - Trying to access array offset on value of type null - Matomo 4.13.0-rc2 - Please report this message in the Matomo forums:...
View ArticleMissing Insights (and Movers and Shakers)
I am missing the “Insights” from the dashboard selector – and I also can’t find it anywhere else. My Matomo installation is probably 10yrs old, but of course I always updated my installation so I am...
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Correct command and syntax to import web server logs?
Dear Experts, I have a website hosted at A2 Hosting. Recently, using CPanel, and Softaculous, I installed Matomo onto the server. NOT Wordpress. The idea is to use Matomo to track all the traffic, via...
View ArticleGA Import Error
Hi there, Getiing this error over and over agin when trying to import a new site using the GA importer: killed: Error message: no message The message itself gives NO details whatsoever as to the...
View ArticleIssues with Icons in Morpheus
OS is Debian … PHP8.2 and latest Matomo 4.13 (Yes system has a bunch of deprecated messages) For some reason (not sure if its permissions). I am getting an error in the ACTIONS button/icons. The...
View ArticleCan't install without wordpress :-(
Hello I just downloaded the zip file from the web site and extracted and accessed index.html and I get the error: Fatal error : Declaration of...
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