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Channel: Support & Bugs - Matomo forums
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How to run Console on Windows VPS without SSH support

I have Matomo running on a Windows VPS without SSH but with Remote Desktop Protocol. So I can access the machine and run Powershell or some command line interface, but I am not able to get the console...

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Mysqli statement execute error : Prepared statement needs to be re-prepared -...

Hi folks, without any reason, my Matomo installation shows the error: Mysqli statement execute error : Prepared statement needs to be re-prepared What I’ve done the last time? Besides checking my...

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An error occurred No notification message given

I can’t access (login) the matomo my website and I get this error" An error occurred No notification message given" any ideas? 1 post - 1 participant Read full topic

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Deprecated Warning after update from 4.12.3 to 4.13.1 should be reported here

WARNING [2023-01-21 06:58:33] 1778 /var/www/html/matomo-4.13.1/core/Console.php(135): Deprecated - Callables of the form [“Piwik\Console”, “Symfony\Component\Console\Application::doRun”] are...

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WARNING: /plugins/CoreVisualizations/JqplotDataGenerator/Evolution.php(89):...

We use PHP Version 8.2 and get this error Message: WARNING: /plugins/CoreVisualizations/JqplotDataGenerator/Evolution.php(89): Deprecated - Creation of dynamic property...

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As signalled, added to forum: WARNING: /plugins/Events/Archiver.php(82):...

WARNING: /plugins/Events/Archiver.php(82): Deprecated - Creation of dynamic property Piwik\Plugins\Events\Archiver::$maximumRowsInSubDataTable is deprecated - Matomo 4.13.1 - Please report this...

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Matomo Docker Image to securely connect Database using mysql(SSL)

Hi Team, I have deployed matomo image(https://hub.docker.com/_/matomo) in our environment, after enabling ssl we are unable to find steps to securely connect mysql (SSL) using above docker image....

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Created Theme not showing up

I tried to create a theme with simple styling for my company with the help of this developer page https://developer.matomo.org/guides/theming. I created the theme via the command ./console...

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Tracking New Visits and Returning Visits over a month

Is there any way to track new visits and returning visits over a month? I tried to blend the API main metrics with a custom report, which filters the specific page URLs I am attempting to track, but...

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Php warning matomo 4.13.2

Hi, After migrating to 4.13.2 I am still having warning concerning php. Can you help please WARNING: /plugins/CoreVisualizations/JqplotDataGenerator/Evolution.php(89): Deprecated - Creation of dynamic...

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Matomo auto archiving fails with https

Hi everyone, I wanted to enable the Matomo auto archiving to increase performance since I also run another program on the same server. I have configured Matomo to only use https and when I set up the...

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Matomo reporting less conversions than our 'official' statistics. Why are...

Hi there, my company uses Matomo to track lots of things, including purchases/conversions on our site. However, consistenly Matomo reports roughly 10 less conversions per day than the official stats...

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Plugin Installation Problem

Hey Experts, I have recently joined the Matoma community due to discussing a problem. I have a website with the name of ipad reparatur and I’m trying to install the Matoma plugin in it. I don’t know...

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Website performing slow

Hello, I install matomo plugin on my website www.vscomodapk.com and the site becomes slow down and does not properly respond. Initially, I was thinking it can e an internet issue due to which it...

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Woocommerce Analytics Plugin and conversions from orders awaiting payment

Hi, Everything works perfectly but I have a question. In our ecommerce, we accept payments with paypal, credit cards and bank transfer. But all conversions are counted as if the payment is completed,...

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How to make an IPv6 segment?

Hi everyone. I want to compare the traffic using IPv4 and IPv6 for one website with Matomo. After speaking with Matomo team, I have added two segments. The first is for IPv4 with this rule: ‘Visitor...

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Access blocked: Google didn't complete its review of keevn.com

Hi there, I was configuring Search Engine Keyword Performance plugin with the help of following guideline. Analytics Platform - Matomo Import Google Search keywords in Matomo - Analytics Platform -...

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Update error: Incompatible archive: NoName (-17) : Filename...

Trying the one click update and get the error " Update error: Incompatible archive: NoName (-17) : Filename ***/tmp/latest/piwik/' is already used by an existing directory" (URL etc masked out) I have...

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Orders also in card abandonments

Hello, I use woocommerce analytics (4.0.5), self-hosted, with the WooCommerce Matomo Analytics plugin for wordpress (1.0.19). For page tracking, I installed the javascript code in the header.php file...

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Matomo - On-Prem - Session Recording Not working

We are currently utilizing the Matomo On-prem version and have recently acquired the session recording plugin. However, we are encountering an issue where sessions are not being recorded properly....

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