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Sending multiple site ids with matomo-tracker

Hi there, I’d like to track multiple site ids similarly to how it’s described here but using matomo-tracker. I can’t see anything in the docs or the source code that indicates that this is currently...

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No data in dashboard except in the realtime visits one [SOLVED]

Hello, TL;DR: No data in most of the panels in dashboard, while ‘Visits in realtime’ shows effective visits. My first message here. I discover Matomo and installed it for a first website. My concern...

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Use of Matoma and nginx

Hello, Am i able to use matomo together with an nginx-instance. I would like to have only 1 service behind the nginx, and let matomo count the number of visitors - not putting a js-snippet in the...

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Create Segment using AND clause

I tried to create a segment that includes sessions with pageviews for both URL1 and URL2. I applied an initial “URL is URL1” condition and it was fine. Then I added a second condition “URL is URL2”...

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Logs filled with Deprecated warnings in Matomo 4.13.3 with PHP 8.2.2

Matomo 4.13.3 PHP 8.2.2 Tag: LogViewer Message: plugins/LogViewer/Log/Query.php(15): Deprecated - Creation of dynamic property Piwik\Plugins\LogViewer\Log\Query::$query is deprecated - Matomo 4.13.3...

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Setting to force only using archived data?

[General] browser_archiving_disabled_enforce=1 I haven’t found an exact answer to this yet: If I enable this setting, will it guarantee that when browsing reports on the web, the reports will only...

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Ecommerce tracking throw a 400 error

Hi folks, In my shop, some orders are well tracked by matomo and some are missing. My source code for calling the tracker is : An example of the matomo called URL is : https://mat..fr/matomo.php with...

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Corrupt DB. What should we do?

Hi! I had some issues on the server and now the DB is corrupt. Below is the mariadb log. What would you suggest to do in this case? Thanks!! Michael Feb 15 12:59:27 vm007-matomo systemd[1]: Starting...

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How to disable checkpassword feature?

Is there a config.ini.php setting to disable che checkpassword feature for superadministrators? Our company plugged in an external authentication manager who deals with it. Is it possible to override...

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Undefined constant "MYSQLI_OPT_LOCAL_INFILE"

Greetings! Installed Matomo on a DigitalOcean VPS and use DigitalOcean Managed DB service that doesn’t allow local_infile variable for their MySQL databases. When trying to run core:archive operation...

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Please help why subdomains are not tracking?

Hi, I’m trying to track subdomains like a.domain.com and b.domain.com. I have tried so many permutations. The only thing that works if I explicitly add every subdomain under Websites > Manage >...

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Error in IP2Location.php

Error WARNING: \plugins\IP2Location\LocationProvider\IP2Location.php(105): Notice - Trying to access array offset on value of type bool - Matomo 4.13.3 - Please report this message in the Matomo...

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Multiple users for the same visit?

My understanding of the matomo_log_link_visit_action table is that it’s a list of actions taken, and the visit they are attributable to. The columns idvisit and idvisitor identify the visit this...

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Media Analytics premium add-in is not compatible with SharePoint Online

Just to avoid issues and lost of time to other Matomo users. The premium add-in “Media Analytics” is not compatible with SharePoint Online, due Stream on SharePoint has an embedded media player that...

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Blocker, can not login as user after installing Matomo

Hi, after installing i got this error message: Ein Fehler vom Typ E_ERROR wurde in der Zeile 407 der Datei /home/user/website/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php verursacht....

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How to configure the Matomo Drupal Module to interact correctly with cookieBot

Hello I have installed easily the Matomo module for Drupal (SASS cloud version -it’s counting!); and I am now trying to figure out if the Matomo Tracking code and Cookies are correctly intercepted and...

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Goals autocorrect to html-entities

When creating goals for a search function, Matomo autocorrects my regular expression to html entities. To be precise, a “&” becomes So, the regular expression I enter is .*&license_id=(.+)$...

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Matomo behind loadbalancer and CloudFront reports the wrong public port

Matomo is used behind a load balancer (AWS) with dedicated port and CloudFront (AWS). The Matomo installation is running on docker (matomo:latest) and uses internally port 80. External port for load...

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Mes évènements ne remontent pas dans mon tableau de bord alors que la...

Bonjour à tous, je me tourne vers ce forum car depuis plusieurs jours, et malgré tous mes tests, je ne comprends pas pourquoi tous mes évènements (classes nommées sur des liens de type...

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Second website tracking script not working

On self hosted version, I have a problem with a second website not tracking. The first website is tracking fine. There are no issues being reported via inspect in both Google and Firefox. I have...

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