Can we filter the user based on user id?
i am using this syntax but not working please help userId=z8r3d895f9o...
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Track only in real time
A few months ago I added matomo to my Wordpress site. The tracking worked for a while, then stopped in mid-December. However, visits in real time are recorded. Why? WordPress version 5.7.8 Matomo...
View ArticleSymfony yaml parser not working
Hello, I have problems with spyc in my CMS which uses its own autoloader. That’s why I wanted to switch to the Symfony Yaml Parser. I installed device detector via composer and deleted the...
View ArticleGoogle Analytics importer - bug with GA3
Hi, I have a problem with Google Analytics Importer, only with Google Universal Analytics. It’s work with GA4 I have allready migrate 10 website with GA3 but since 5 days, the module do not work. I...
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How to get values from datalayer using custom Dimensions
Hi, I am new to Matomo, I am using Matomo Tag Manager to trigger custom events from my angular project, In one of the docs it is mentioned that “custom variables” are getting deprecated in the...
View ArticleFail to reinstall Matomo Wordpress plugin after spontaneous crash of the plugin
Hi. A couple a weeks ago Matomo disappeared spontaneously from the installed plugins. I have reinstalled it several times using different installation options, deleted it, reinstalled etc. but I can’t...
View ArticleIssue with google analytics importer returning invalid redirect_uri message
Hi - i found another similar issue to this but no resolution. i have setup a google app and am trying to import to matomo. im getting an errorw when uploading my JSON file provided from the app as...
View ArticleMatomo doesn't work
Hallo, matomo doesn`t work since a few days (since last update?). Every entry from the menu brings a white page, after a while Proxy Error 502. AdBlocker deactivated without changes. I have tried with...
View ArticleMatomo doesn't track downloads
I’m having troubles getting the download tracking to work. I’ve tried everything on this FAQ section with no success:...
View ArticleReal time report not updating
Hi all, I noticed that the real-time report on my matomo instance is not updating since yesterday. I have a multi-serve environment and checking my replication I noticed and error in the slave server:...
View ArticleAdd matomo to Nuxtjs 3
Hello guys, i try to add matomo tag to nuxt3 with following package https://github.com/AmazingDreams/vue-matomo can somebody help, please Best regards Denis 1 post - 1 participant Read full topic
View ArticleThis site has encountered a fatal error, please check your site...
2023/03/06 05:16:22 [error] 64222#64222: *5484938 FastCGI sent in stderr: "PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in...
View ArticleAuthz_core:error
Hello, having problems after last Matomo update. The website server ip cannot access to matomo. Please help! 2023-03-07 11:00:18 UTC [apache][authz_core:error] [pid 91550] [client...
View ArticleMatomo error: 8192 while runing archive
Hello, the archive function of my wordpress plugin of Matomo stoped working a couple of months ago. I installed a fresh version of wordpress with only Matomo. Unfortunately it is still not working. I...
View ArticleE-Commerce tracking: order id hashed although anonymization is switched off
Hello, we have a problem with e-commerce tracking. On our website all orders are tracked with calls like this: _paq.push(['trackEcommerceOrder', subscription.id, payAmount, payAmount]); For...
View ArticleReporting Warning From Matomo as The Message Asks For Me to Do!
WARNING: /plugins/EmailReportExtended/SystemSettings.php(33): Deprecated - Creation of dynamic property Piwik\Plugins\EmailReportExtended\SystemSettings::$setting is deprecated - Matomo 4.13.3 -...
View ArticleMatomo no send mail for invite a new user
Hi all, We have a new matomo installation in ver. 4.13.3, php 8.2.x with system RedHat 8.x Manual verification of email sending using instructions: ./console core:test-email email_adres - is performed...
View ArticleMatomo doesn’t track any visits and pages
Hi all, I have installed Matomo in 3 different servers and I can’t track any page through the javascript script on the header. https://%DNS%/piwik/piwik.php?rec=1&idsite=1 result: Error:Error...
View Article503 error after activation
Hi, I installed the Matomo extension on a WP but it broke the site with a 503 error and I can’t figure why. Here is the log Une erreur de type E_ERROR a été causée dans la ligne 160 du fichier...
View ArticleUnique visits has suddenly started equalling the total number of visits
Monday 6th March 2023 I had multiple reports that every site within our analytics (Matomo 4.13.3). I was hopeful the counts would fix themselves but this hasn’t occurred. Is there anything I can check...
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