Cannot connect to the database: SQLSTATE[HY000] [2002] Connection refused
@satya876 wrote: I am getting database connection error message, as below: Cannot connect to the database: SQLSTATE[HY000] [2002] Connection refused However my database configuration is correct in the...
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Wrong 'Visitors' since 3.5.0
@brainfoolong wrote: Hi! I already found this Since update to 3.5.0, IP addresses are not displayed anymore because this was the first thing i’ve noticed. But also our data is different since the...
View ArticleVisitor id is different for different APIs - what's the solution?
@olleharstedt wrote: Using the PHP API you get one visitor id, using JavaScript or _paq you get another (visitor has the same IP, so it’s confirmed that it is the same user). Is it true, then, that...
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Problem with tracking code and tracking on firefox
@DidierA wrote: problem with tracking code and tracking on firefox Hello, I’m new and I’m just starting to use Matomo, so be indulgent I installed the tracking code with the plugin available for...
View ArticleUsersManager.addUser - Add user with MD5 Hash
@jpi wrote: hey, i would like to add User with Username, Email and a already existing MD5 hash from a Database. Is this possible? I only get the login workin when i Post the Userdata with cleartext...
View ArticleMatomo' installation doesn't work
@Albert_Gallego wrote: Hello there. I’m new here. I’ve just installed Matomo in my server, and the tracking seems unable to track anything. I don’t know what happens. The code is already in place, in...
View ArticleProblem importing data from log on matomo 3.5.0
@piwik2018 wrote: Hello, i just update to matomo 3.5.0 and since that i’m not able to import log file anymore. The process seam to work but nothing appear in the gui i get this report after the import...
View ArticleHow to implement matomo Consent in Typo3?
@kinge wrote: Hi there! I’ve tried to implement the consent mode, but I didn’t get it. (JavaScript Tracking Client: Integrate - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3) I’ve...
View ArticleCity & Missing on Flag Hover
@IHateNeighbors wrote: On the most recent update, the City and GPS location was working when you mouse over the flag. However, it only worked for a short time and no longer displays the City or GPS...
View ArticleMatomo does'nt get data from HTML site but done from Wordpress installation
@elkwaet wrote: Hi, Am starting use Mamoto today. I install it on a server runing under NGINX+PHP7.0 I set 3 sites: Site1 (HTML only) in the same server Site2 (Blog under PicoCMS /lightly php >...
View ArticleUpdate to 3.5.0 problem
@erotavlas wrote: Hi, today I just updated two different installations of matomo for different web sites. During the installation processes both asked me to remove some files, but I wrongly did not...
View ArticleProblems with tight CSP policies
@fulanoperez wrote: if a site has something like: Content-Security-Policy "default-src ‘none’; base-uri ‘self’; require-sri-for script style; script-src ‘self’ blob: ‘unsafe-inline’; style-src ‘self’...
View ArticleGDPR Tools - Search for User ID - No results
@analyticalman wrote: Hi I have been testing the GDPR tools and it seems when I search by User ID there are never any results. To test this I browsed and saw my profile with the User ID set and...
View ArticleWhy monthly Unique visitors differ from the sum of daily unique visitors of...
@rmagosse wrote: Hi, Could you explain me why the amount of monthly unique visitors differs from the sum of the daily unique visitors of that same month? Example: if I export the main metrics by...
View ArticlePiwik\Plugin\Report::factory() never exists anymore
@jodimas wrote: Hello, After upgrading form version 3.3.0 to 3.5.0 i got this error: Piwik\Plugin\Report::factory() and found out this calls never exists anymore. What should i use instead? Regards...
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Issue in 3.5.1-b2
@Will_Tate wrote: Just upgraded to 3.5.1-b2 and on my main dashboard I’m now seeing this: Posts: 2 Participants: 2 Read full topic
View ArticleConcurrent users avg always 0
@kbg wrote: Hello, The value of the concurrent users avg always 0 on the piwik app installed on the nginx server (ubuntu). I am suspecting the upgrad from Ubuntu version from 12.04 LTS to 16.04 LTS....
View ArticleThe < i_am_super_user > Property
@Kiusau wrote: Although I have had little trouble making report requests to the Matomo program via HTTP requests, I am having enormous trouble in my effort to access the same directly via PHP. I...
View ArticleWeb site import log not showing stat in matomo
@piwik2018 wrote: Hello, i configure 2 web site in piwik 3.4.0, when i’m importing the log file for the first site everything work find i get my stat showin in piwik and no error with the import part....
View ArticleGDPR Tools - No filter visible
@tichod wrote: Hello. Setup : Matomo 3.5.1, PHP: 7.1.13 When accessing the GDPR tool, I can’t use the search tool, because there’s no visible filter, only ‘‘Find data subjects by’’, then the ‘‘FIND...
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