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V. 3.5.1: No "Exit" option when dashboard is in Zen mode

@canajun2eh wrote: I’ve just installed version 3.5.1, to replace version 2.14 . I did the upgrade manually, and had no problems. Where is the “Exit” option when the dashboard is in Zen mode? I don’t...

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Anonymize IP for one site only

@horus wrote: Hi, I’m confused about IP anonymizing. I use my Matomo setup to monitor multiple sites but want to anonymize IP addresses for only one site. The dashboard seems to me to only allow a...

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Obsolete Error Message

@Kiusau wrote: Excuse me, but the recommendation provided by this error message is nonsensical. Please name the file that is suppose to read the recommended query string and the code line in which the...

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What Happened to the index.php File?

@Kiusau wrote: The following guide appears to be obsolete given the new file structure of the Matomo package. See https://developer.matomo.org/guides/querying-the-reporting-api. <?php use...

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Can anyone for me a method?

@scullsold wrote: PHP tracking API and JS return different visitor id. Would it be possible to fetch visitor id in PHP, and then spit out some JS to set visitor id? I couldn’t find any setVisitorId...

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Error after update to 3.5.1

@satya876 wrote: Hello, After I upgrade to 3.5.1 and also tried with new fresh install for version 3.5.1, I am getting below issue: Server respond with 404, log says as below: “GET...

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Warning: Undefined index: continent code

@Steffi wrote: Hello I 've got the following warning with the instrucion, to report it here at the forum: WARNING:...

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Security Issue - Site Wide Open

@Webxopt wrote: Hi Guys, I have been using Piwik for a while with no problems. I was getting some access issues on one site after the update to Matomo, so I have just been trying to sort this out. I...

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False Lead - URL to a Galactic Nowhere

@Kiusau wrote: This URL leads to nowhere. https://github.com/matomo-org/matomo/blob/master/plugins/ExamplePlugin/Widgets.php It was obtained here: <Widgets - Matomo Analytics (formerly Piwik...

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How to delete visitor?

@anglenora2022 wrote: In the detailed visitor log, I sometimes find that I have browsed my owm website from a different PC where I didn’t have the opt-out cookie set. I would like to delete single...

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Auto-Update not working

@ACiDC0re wrote: Hi, I have Matomo version 3.3.0 installed on my OVH Server. But Matomo tells me I have the current version installed. I edited the UpdateCheck.php like this: private static function...

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Deactivate home-calling (connection to internet)

@ResponsibleUser wrote: Hello, Is there a way to deactivate the feature i.e. avoid the connection to the internet which Matomo try to establish (marketplace etc.). In our infrastructure are this kind...

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Do Not Track Cookie not working

@eramirez wrote: Hi. I’m testing the Do Not Track option Matomo provides. I incrusted the iframe into my website and when I uncheck the option for not being tracked, I’m still being tracked. The...

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UserID Report Missing in Newer Versions

@butterkitty wrote: The UserID report, as found here, can no longer be found at the location insisted on my matomo instance running 3.5.1 When I look at the userID Module that is running on my...

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"Anonymize past data" not working

@jediko wrote: Hi, I started an “Anonymize past data process” and it hast the status “in progress” since 6 days! See the tooltip text below. I want to update to version 3.51 and I am wondering if I...

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Exports empty on Behavior->Pages->{subpage}->Row-Evolution

@robert_mader wrote: Hello there, maybe this is a duplicate of Report has data, but export is empty I’m hitting a bug when trying to export the Row-Evolution to any format in...

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File_get_contents() = boolean false

@Kiusau wrote: Can someone explain why the following block of code returns boolean false? I know with certainty that both the unshown path and token are correct. ini_set('log_errors', 1);...

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One click update doesn't work

@pjqol wrote: Hello, Very recent install, this has happened for both the 3.5 and the 3.5.1 updates. I’m getting the error: Note: Matomo’s One Click update requires write-permissions to the Matomo...

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Indirect Widget Embedment

@Kiusau wrote: I am not sure that this is a problem of Matomo or my own ignorance about the use of PHP. I am posting it in order to clarify the matter. BACKGROUND: I have no trouble communicating with...

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Piwik still tracking after deleting tracking code

@Aurur wrote: Hello, my problem is that I deleted the tracking code form my website but piwik (v 2.13.1) is still receiving data from visitors. Not as many as before ± 1000 before now abaout 6 a day....

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