API: UserId based Event tracking results
@viezel wrote: I need a list of users with a total count of specific actions they have completed. e.g. Downloaded a book, liked a page etc. These actions have been captured using Event Tracking. Now,...
View ArticlePre-Processed Log Segments not working
@sp_matt wrote: I am trying to set up a segment for visits to a certain url path. I have it configured as an “Action” url and put my path name. When I try to access historical data, e.g. last week,...
View ArticleData Purging - Remove Page Titles
@bshouse wrote: Hello, We recently had to purge data for a couple of monitored sites. We cleared out the tables/data via the databases as well as the purge tool in the privacy tab of the website. We...
View ArticleConquering PHP Direct Requests
@Kiusau wrote: OK. I have found the frontController.php file and the several public methods that appear to generate the API reports from parsed query strings. As my goal remains to make direct...
View ArticleMatomo Tracker missing visits especially for non-logged in users
@Amrita_Mitra wrote: I detected a strange problem with Matomo tracker very recently (after upgrading Matomo a couple of days back). If I refresh a page, Matomo is not tracking the visit always....
View ArticleMultiple AJAX Requests to the Same Reporting API
@Kiusau wrote: If what you are saying is true, then could you please explain the algorithm that explains proximity, Roddy Posts: 1 Participants: 1 Read full topic
View ArticleGeneral Data Protection Regulation
@Franzis wrote: Hi, we recently experienced a massive drop in visits recorded by Matomo (from 700 - 1300 per day to 3-17), around May 25. Could that be connected to the new General Data Protection...
View ArticleSegmentation returns zero data campaign name
@nadia wrote: We are using the cloud version of Motomo, and are trying to set up the segmentation to show us the conversions for campaigns. However we noticed that the segmentation yields zero results...
View ArticleIs a Bounce Considered an Action?
@Kiusau wrote: If I have understood properly, a bounce occurs when a visitor lands on a page and immediately leaves the website. My question is two-fold: If he leaves the page without taking any...
View ArticleNo data for a date range of two days
@kai.nissen wrote: Hi there, we recently upgraded our instance from 2.17.1 to 3.5.1. Since then, we can’t retrieve any data in any module when defining a date range of two adjacent days (e. g. Dec 1st...
View ArticleClient not receiving emails
@trogladyte wrote: I have a client who has 3 sites, all of which have Matomo installed. The email reports are set to go monthly to both their email addresses. The email delivery is sporadic, mostly...
View ArticleSearch not working
@trogladyte wrote: When viewing “All Websites” (we have around 80) there’s a search field in the top left corner. It really doesn’t work. I have 2 clients “Desert Tech” and “Canyon Desert Painting”. I...
View ArticleOpt-Out-iFrame sets Session Cookie
@SebastianMoehler wrote: Hello there, I’m trying to use Matomo without cookies if possible. The opt-out-cookie is acceptable, though. Using this FAQ-entry, I succeeded - or so i thought. As soon as I...
View ArticleHelp with MarketingCampaignsReporting missing data
@Pablo_K wrote: Hi, I’ve been using the MarketingCampaignsReporting plugin for quite some time, for some reason, it has been deactivated and activated a month later. For what I’ve read (and see), the...
View ArticleAPI: No results when using segements with years
@minos314 wrote: Hi, We have some weird effects in our matomo reports when we use segments. I can reproduce the underlying problem using the API, where I’m getting inconsistent results using different...
View ArticleTrouble upgrading from 3.3.0 to 3.5.1
@Kjeld wrote: In the table log_visit we have more that 52 million rows. The update process is not finising while doing: Executing ALTER TABLE `log_visit` MODIFY COLUMN `location_region` char(3)...
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Show number of visits with action level custom dimension?
@fatica wrote: Hi, We have a custom dimension called groupid, and I can see the number of actions and unique actions, but I’d like to see the number of visitors and visits that generated the actions....
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All visitor stats are 0
@Rootifera wrote: Hello, I can see the visitors info coming into Real-Time items but on visitors section everything looks 0. Here is dashboard with real-time items:...
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Hi guy,i have a question,please help me!
@marshland09 wrote: Hey everyone ! Thanks for your time reading and helping. I’m using the Campaign feature of Matomo with MarketingCampaignsReporting plugin. This is an example link I am using to...
View ArticleHelp with MarketingCampaignsReporting missing data
@Pablo_K wrote: Hi, I’ve been using the MarketingCampaignsReporting plugin for quite some time, for some reason, it has been deactivated and activated a month later. For what I’ve read (and see), the...
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