@psomers27 wrote:

I’m following these instructions ([Video] Importing Google Analytics data into Matomo User Guide - Analytics Platform - Matomo) for my cloud account but am stuck in step 2 where it says to click on admin area and then on ‘google analytics import’ in the left-hand nav. This option is not available on my dashboard even though I am a Super User.

Is this option not available for the cloud version? And if not, is there a workaround using the plugin?

Thanks

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@PatrickH wrote:

Hi there.
As the main admin, I share a dashboard with many other users.
If I now make changes on the dashboard, they are not automatically pushed to everyone. The changes are not visible to users who have already shared the dashboard before the changes. I can share the dashboard with these users again, but then they can also choose the dashboard twice, once in the old, once in the new design. This leads to confusion.

Can I distribute changes to the dashboard to all users differently?

Thank you,
Patrick

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@L_Jimmy wrote:

Matomo throws a error for writing permission of the plugin directory. This showed up when I tried to install a plugin without the permission. I made the modification immediately, and I can now install and activate plugins without any trouble. However, after correctly modified the permission setting, the error message still show up on every pages I open, which is pretty annoying.

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@tdeater wrote:

After updating to 3.13.3 we are seeing many 400 errors in the browser console. On the Matomo server, we see this error repeatedly in the log:

AH01071: Got error 'PHP message: Error in Matomo (tracker): Error query: preparing query failed: Unknown column ‘time_spent’ in ‘field list’ : UPDATE matomo_log_link_visit_action SET time_spent = ? WHERE idlink_va = ? In query: UPDATE matomo_log_link_visit_action SET time_spent = ? WHERE idlink_va = ?

Looking at the table schema, I can see there is no column named ‘time_spent’ in that table.

I followed the procedure here to ensure that the upgrade was performed completely, and I’m still seeing errors:

https://matomo.org/faq/how-to-update/faq_179/

Please advise.

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@MrT wrote:

I’m attempting to import Google Analytics Data.

On the import page it reads “The importer is configured and you can start importing data through the command line.”

I input the Google, property, account and view info. I notice that once the import is scheduled, Matomo creates a new site with a new site ID instead of importing into my existing site with the same URL. I expect it to import into my existing site with the matching URL.

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@brandonz wrote:

After re-subscribing to my plan, I saw this notification on the Billing > Account page:

“WARNING: /var/www/html/plugins/Account2/Ecommerce/Overage.php(173): Warning - Division by zero - Matomo 3.13.3 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) (Module: Account2, In CLI mode: false)”

Did a search for “Division by zero” and nothing turned up, so I’m creating a new topic.

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@HerbstO wrote:

Hello,

we added a new Site to our installation. The Site is not a Normal Website, instead it is a Mediawiki we like to track. In this site the Visitor log ist not working, it shows only the “Oops-error”. All other “older” Sites are working normal.
In our Log we found this error, for this we have no Idea what the Problem is:

ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] Uncaught exception: /srv/www/htdocs/matomo/plugins/Live/templates/_actionCommon.twig(25): The string to escape is not a valid UTF-8 string.
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] The string to escape is not a valid UTF-8 string.
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #0 /srv/www/htdocs/matomo/core/Twig.php(69): twig_escape_filter(Object(Twig\Environment), ‘https://wiki.we…’, ‘html_attr’, ‘UTF-8’, false)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #1 /srv/www/htdocs/matomo/tmp/templates_c/7b/7b1399a55dbe41de432863140eb213a9e3bbe462756fd4299bcf3f3eaaae8ed6.php(105): Piwik\piwik_escape_filter(Object(Twig\Environment), ’
https://wiki.we…’, ‘html_attr’)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #2 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_585e4b6594fb6c3d6e7bf30890d2f300a02ba66f61c86289be99688fefa68d8e->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #3 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #4 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(434): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #5 /srv/www/htdocs/matomo/vendor/twig/twig/src/TemplateWrapper.php(47): Twig\Template->render(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #6 /srv/www/htdocs/matomo/vendor/twig/twig/src/Environment.php(384): Twig\TemplateWrapper->render(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #7 /srv/www/htdocs/matomo/core/View.php(308): Twig\Environment->render(’@Live/_actionCo…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #8 /srv/www/htdocs/matomo/core/View.php(292): Piwik\View->renderTwigTemplate()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #9 /srv/www/htdocs/matomo/plugins/Live/VisitorDetails.php(101): Piwik\View->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #10 /srv/www/htdocs/matomo/plugins/Live/Live.php(94): Piwik\Plugins\Live\VisitorDetails->renderAction(Array, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #11 [internal function]: Piwik\Plugins\Live\Live->renderAction(’’, Array, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #12 /srv/www/htdocs/matomo/core/EventDispatcher.php(141): call_user_func_array(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #13 /srv/www/htdocs/matomo/core/Piwik.php(775): Piwik\EventDispatcher->postEvent(‘Live.renderActi…’, Array, false, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #14 /srv/www/htdocs/matomo/core/Twig.php(288): Piwik\Piwik::postEvent(‘Live.renderActi…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #15 /srv/www/htdocs/matomo/tmp/templates_c/3a/3a1657461b1368042d957d132d1fe38feb8f7f0da09637a5922e3a18de489dfd.php(40): Piwik\Twig->Piwik{closure}(‘Live.renderActi…’, Arr
ay, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #16 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_9fe8458d636fc6d0cf99662fb3e4e2923c90fef551a15053aa3a04630b8c9886->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #17 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #18 /srv/www/htdocs/matomo/tmp/templates_c/07/07588f62e241d02bd15638a53b4c7bae47df392dff6b47b8099eea6d4caa3243.php(173): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #19 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_bf0a253cbf3dc8bd3cb69910823fb32d74340b1ef628897cf54d00c7e720ffa8->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #20 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #21 /srv/www/htdocs/matomo/tmp/templates_c/9a/9a7d73f7c9de2a08520684688b10ff52e13be4c315b0b376167c196d236d79b1.php(236): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #22 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_3674ec8583144d76f69352e49a3019186880f037ebf71aad15505abe624531b8->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #23 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #24 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(434): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #25 /srv/www/htdocs/matomo/vendor/twig/twig/src/TemplateWrapper.php(47): Twig\Template->render(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #26 /srv/www/htdocs/matomo/vendor/twig/twig/src/Environment.php(384): Twig\TemplateWrapper->render(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #27 /srv/www/htdocs/matomo/core/View.php(308): Twig\Environment->render(’@CoreHome/_data…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #28 /srv/www/htdocs/matomo/core/View.php(292): Piwik\View->renderTwigTemplate()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #29 /srv/www/htdocs/matomo/core/Plugin/Visualization.php(271): Piwik\View->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #30 /srv/www/htdocs/matomo/core/Plugin/Report.php(320): Piwik\Plugin\Visualization->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #31 /srv/www/htdocs/matomo/plugins/CoreHome/Controller.php(58): Piwik\Plugin\Report->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #32 [internal function]: Piwik\Plugins\CoreHome\Controller->renderReportWidget(Object(Piwik\Plugins\Live\Reports\GetLastVisitsDetails))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #33 /srv/www/htdocs/matomo/core/FrontController.php(589): call_user_func_array(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #34 /srv/www/htdocs/matomo/core/FrontController.php(165): Piwik\FrontController->doDispatch(‘Live’, ‘getLastVisitsDe…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #35 /srv/www/htdocs/matomo/core/dispatch.php(34): Piwik\FrontController->dispatch()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #36 /srv/www/htdocs/matomo/index.php(27): require_once(’/srv/www/htdocs…’)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #37 {main}

is there anybody how knows this error and has a Solution?

Regards
O. Herbst

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@Adzeo wrote:

Hi everybody,

I tried to configure Google analytics import plugin but it’s doesn’t ok. I have this error message. Perhaps i forget anything…

Can you help me?

WARNING: /home/lore2083/adzeo.fr/matomo/plugins/GoogleAnalyticsImporter/vendor/google/apiclient/src/Google/Service/Resource.php(297): Deprecated - implode(): Passing glue string after array is deprecated. Swap the parameters - Matomo 3.13.3 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) (Module: GoogleAnalyticsImporter, Action: processAuthCode, In CLI mode: false)

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@zefebee wrote:

Hi, I’ve just installed Matomo on www.themathematicsworkshop.com.au and when I try to access Matomo via the page: www.themathematicsworkshop.com.au/piwik/ it keeps going to the installation page.

Can you help with this please?

Thank you.

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@motioncompany wrote:

Hello,
when i start the command ./console migration:measurable --dry-run --source-idsite=1 --target-db-host=x.x.x.x --target-db-username=root --target-db-password=xxxxxx --target-db-name=stats-TEST

i get the error
Uncaught exception: /home/xxxxx/htdocs/stats/vendor/symfony/console/Symfony/Component/Console/Application.php(501): There are no commands defined in the “migration” namespace.
There are no commands defined in the “migration” namespace.

I use Matomo 3.13.3 on both sides.

Any ideas?

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@carilwang wrote:

Hello,

This is my first post here. I tried to setup a matomo and use it for 90k websites which has super low traffic(99% with no traffic).
I am having some issue on auto-archive with cron job.

1. I get low of memory error, I am running on a php 7 and 30GB ram. Also the process run super slow. I saw a post in github, but no solution.
2. When I move db to differ server, it re-archive everything, any idea？The docs said records are stored in cache, I am wondering whether there is some files that store those data?

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@manux wrote:

Hi,
We use matomo on our platform of test called pix.fr. we have 600K users as all students of France use the platform. I have a strange ratio between pageviews and unique pageviews for instance with our second most viewed page : /inscription to register.
I have 1.7Million pageviews for 70K unique. is it really possible that user comes 24x on that registration page ? Do we have rather a problem of some matomo settings ? How can i get help to clear this out ?
All ratio for other url is between 15 and 25 !?
thanks.

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@Praz_Solver wrote:

I have added two pieces of code to my website :

1. Matomo Javascript code
2. Matomo Tag Manager code (1 Variable & 3 Triggers)

Position of the tracking code places on the html file :

<head>
<tag-manager code>
...........
...........
<tracking-code>
</head>

Usually when a user visits the page their Visit Actions and Events should come under a single user like https://user-images.githubusercontent.com/51264444/75516583-d5c3fa80-5a22-11ea-9c0b-0533a92e1a1b.png

But in my case there are two separate unique users entry created for Visit Action and Events respectively for a single user click a page :

cDs2S.jpg1058×279 24.2 KB

The problem is Matomo captures the visit actions under a user and events under another user.

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@Alla_Sapozhnikova wrote:

Hi there,

I am a newbie here, I tried to find an answer to a problem I am having and I was unable to find any helpful information.

I have a user that when logged in is not recorded in db tables and his info is not showing up in the Matomo GUI and Visitor logs. But I can see his requests in the Apache log. Other users that log in to the same site are recorded just fine. Any suggestions as to where to look to determine what causes the problem?

Thank you.
Allaemphasized text

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@DennisDupont wrote:

Was trying to create a new theme, but I’m getting this error:

Matomo encountered an error: Class 'Piwik\Plugins\ExamplePlugin\ExamplePlugin' not found (which lead to: Error: array (
  'type' => 1,
  'message' => 'Class \'Piwik\\Plugins\\ExamplePlugin\\ExamplePlugin\' not found',
  'file' => '/var/www/vhosts/webpage/matomodomian/plugins/CoreConsole/Commands/GeneratePlugin.php',
  'line' => 45,
  'backtrace' => ' on /var/www/vhosts/webpage/matomodomian/plugins/CoreConsole/Commands/GeneratePlugin.php(45)
',

ps. I’m running Matomo 3.13.3 on my own server, that is runnig CentOS 6

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@prathers wrote:

Matomo 3.13.3
Google Analytics Import

The archiver seems to have problem with the imported GA website. Every hour the crontab throws this error:

ERROR [2020-03-17 12:05:26] 1020493  Got invalid response from API request: ?module=API&method=API.get&idSite=9&period=week&date=last18&format=php&trigger=archivephp. Response was 'a:2:{s:6:"result";s:5:"error";s:7:"message";s:12021:"Label column not found in the table to add in addDataTable() - in plugin Referrers #0 /home/webstat/core/ArchiveProcessor/Loader.php(133): Piwik\ArchiveProcessor\PluginsArchiver->callAggregateAllPlugins(5369, 7, false) #1 /home/webstat/core/ArchiveProcessor/Loader.php(79): Piwik\ArchiveProcessor\Loader->prepareAllPluginsArchive(5369, 7) #2 /home/webstat/core/ArchiveProcessor/Loader.php(60): Piwik\ArchiveProcessor\Loader->prepareArchiveImpl('VisitsSummary') #3 /home/webstat/core/Context.php(75): Piwik\ArchiveProcessor\Loader->Piwik\ArchiveProcessor\{closure}() #4 /home/webstat/core/ArchiveProcessor/Loader.php(61): Piwik\Context::changeIdSite(9, Object(Closure)) #5 /home/webstat/core/Archive.php(871): Piwik\ArchiveProcessor\Loader->prepareArchive('VisitsSummary') #6 /home/webstat/core/Archive.php(678): Piwik\Archive->prepareArchive(Array, Object(Piwik\Site), Object(Piwik\Period\Week)) #7 /home/webstat/core/Archive.php(620): Piwik\Archive->cacheArchiveIdsAfterLaunching(Array, Array) #8 /home/webstat/core/Archive.php(549): Piwik\Archive->getArchiveIds(Array) #9 /home/webstat/core/Archive.php(303): Piwik\Archive->get(Array, 'numeric') #10 /home/webstat/plugins/VisitsSummary/API.php(36): Piwik\Archive->getDataTableFromNumeric(Array) #11 [internal function]: Piwik\Plugins\VisitsSummary\API->get('9', 'week', 'last18', false, Array) #12 /home/webstat/core/API/Proxy.php(237): call_user_func_array(Array, Array) #13 /home/webstat/core/Context.php(28): Piwik\API\Proxy->Piwik\API\{closure}() #14 /home/webstat/core/API/Proxy.php(328): Piwik\Context::executeWithQueryParameters(Array, Object(Closure)) #15 /home/webstat/plugins/API/API.php(435): Piwik\API\Proxy->call('\\Piwik\\Plugins\\...', 'get', Array) #16 [internal function]: Piwik\Plugins\API\API->get('9', 'week', 'last18', false, Array) #17 /home/webstat/core/API/Proxy.php(237): call_user_func_array(Array, Array) #18 /home/webstat/core/Context.php(28): Piwik\API\Proxy->Piwik\API\{closure}() #19 /home/webstat/core/API/Proxy.php(328): Piwik\Context::executeWithQueryParameters(Array, Object(Closure)) #20 /home/webstat/core/API/Request.php(266): Piwik\API\Proxy->call('\\Piwik\\Plugins\\...', 'get', Array) #21 /home/webstat/plugins/API/Controller.php(41): Piwik\API\Request->process() #22 [internal function]: Piwik\Plugins\API\Controller->index() #23 /home/webstat/core/FrontController.php(589): call_user_func_array(Array, Array) #24 /home/webstat/core/FrontController.php(165): Piwik\FrontController->doDispatch('API', false, Array) #25 /home/webstat/core/dispatch.php(34): Piwik\FrontController->dispatch() #26 /home/webstat/index.php(27): require_once('/home/...') #27 /home/webstat/core/CliMulti/RequestCommand.php(79): require_once('/home/...') #28 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Command/Command.php(257): Piwik\CliMulti\RequestCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #29 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(874): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #30 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(195): Symfony\Component\Console\Application->doRunCommand(Object(Piwik\CliMulti\RequestCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #31 [internal function]: Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #32 /home/webstat/core/Console.php(140): call_user_func(Array, Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #33 /home/webstat/core/Access.php(644): Piwik\Console->Piwik\{closure}() #34 /home/webstat/core/Console.php(141): Piwik\Access::doAsSuperUser(Object(Closure)) #35 /home/webstat/core/Console.php(93): Piwik\Console->doRunImpl(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #36 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(126): Piwik\Console->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #37 /home/webstat/console(32): Symfony\Component\Console\Application->run() #38 {main}, caused by: Label column not found in the table to add in addDataTable() #0 /home/webstat/core/DataTable.php(644): Piwik\DataTable->aggregateRowWithLabel(Object(Piwik\DataTable\Row), false) #1 /home/webstat/core/DataTable/Row.php(298): Piwik\DataTable->addDataTable(Object(Piwik\DataTable)) #2 /home/webstat/core/DataTable.php(1916): Piwik\DataTable\Row->sumSubtable(Object(Piwik\DataTable)) #3 /home/webstat/core/DataTable.php(644): Piwik\DataTable->aggregateRowWithLabel(Object(Piwik\DataTa
ERROR [2020-03-17 12:05:29] 1020493  1 total errors during this script execution, please investigate and try and fix these errors.
ERROR [2020-03-17 12:05:29] 1020493  Uncaught exception: /home/webstat/core/CronArchive.php(602): 1 total errors during this script execution, please investigate and try and fix these errors.
1 total errors during this script execution, please investigate and try and fix these errors.
#0 /home/webstat/core/CronArchive.php(595): Piwik\CronArchive->logFatalError('1 total errors ...')
#1 /home/webstat/core/CronArchive.php(330): Piwik\CronArchive->end()
#2 /home/webstat/core/Access.php(635): Piwik\CronArchive->Piwik\{closure}()
#3 /home/webstat/core/CronArchive.php(331): Piwik\Access::doAsSuperUser(Object(Closure))
#4 /home/webstat/plugins/CoreConsole/Commands/CoreArchiver.php(27): Piwik\CronArchive->main()
#5 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Command/Command.php(257): Piwik\Plugins\CoreConsole\Commands\CoreArchiver->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#6 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(874): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#7 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(195): Symfony\Component\Console\Application->doRunCommand(Object(Piwik\Plugins\CoreConsole\Commands\CoreArchiver), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#8 [internal function]: Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#9 /home/webstat/core/Console.php(140): call_user_func(Array, Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /home/webstat/core/Access.php(644): Piwik\Console->Piwik\{closure}()
#11 /home/webstat/core/Console.php(141): Piwik\Access::doAsSuperUser(Object(Closure))
#12 /home/webstat/core/Console.php(93): Piwik\Console->doRunImpl(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#13 /home/webstat/vendor/symfony/console/Symfony/Component/Console/Application.php(126): Piwik\Console->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#14 /home/webstat/console(32): Symfony\Component\Console\Application->run()
#15 {main}

The GA site is id 9

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@kmatsma wrote:

I need to self-host Matomo for a project, but also need some additional functionality that I cannot afford to subscribe to. These plugins / functions are:

• Users Flow,
• Attribution and
• Sessions

Are there third party plugins / modules that facilitate these functions?

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@Shobhitha_c wrote:

I am setting userId when the user logs in to the site. When i want to fetch visitorId in my crm for that particular userId, i hash(sha1) the userid and get visitor id.

From the docs, I can see “*User ID will be converted (hashed) into a Visitor ID hexadecimal string.”
In version 3.12.0, in /var/www/matomo/core/Tracker/Visit.php on line 553
// User ID takes precedence and overwrites idvisitor value
$userId = $this->request->getForcedUserId();
if ($userId) {
$userIdHash = $this->request->getUserIdHashed($userId);
$binIdVisitor = Common::hex2bin($userIdHash);
$this->visitProperties->setProperty(‘idvisitor’, $binIdVisitor);
$valuesToUpdate[‘idvisitor’] = $binIdVisitor;
}

This is where hashing is done.
This code seems to be missing in v3.13.3
and hence i m not able to fetch proper visitor id.

Is this intended change or a bug?

Thanks,
Shobhitha

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@kmatsma wrote:

I’m attempting to import Google Analytics data into Matomo for the past few years. The timestamps were progressing and now I’m receiving a timeout in the logs, eg:

This:

INFO [2020-03-19 04:23:45] 7445  Archived website id = 2, period = month, 0 segments, 990 visits in months included in: 2017-10-31,2018-02-09, Time elapsed: 3.937s

And this:

  Daily rate limit reached, try again tomorrow. (Note: GA by default sets a daily limit on the number of API requests made each day to 50000. It looks like you've reached this limit. Continue the import tomorrow.)

So this seems somewhat normal, but in Matomo itself I’m not seeing how to retrieve the old data details and am seeing an error:

error1341×846 116 KB

Any thoughts on:
a) what may be going on here
b) how to get more details about this past data and
c) how to troubleshoot this error?

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@Yanni92 wrote:

I use the last version (3.13.3) and all is ok on the check system. (PHP 7.4.4)

When i click on the “save” button to add new site nothing happen.

On the console , i see a 500 server error for the call below :

matomo/index.php?method=SitesManager.addSite&module=API&format=JSON2&idSite=1&period=day&date=today

Request header

POST /matomo/index.php?method=SitesManager.addSite&module=API&format=JSON2&idSite=1&period=day&date=today HTTP/1.1
Host: XXXXXXXXXX
Connection: keep-alive
Content-Length: 1305
Pragma: no-cache
Cache-Control: no-cache
Accept: application/json, text/plain, /
Origin: https://XXXXXXXXXXX
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36
Content-Type: application/x-www-form-urlencoded
Referer: https://XXXXX/matomo/index.php?module=SitesManager&action=index&idSite=1&period=day&date=today&showtitle=1&random=4934&showaddsite=1
Accept-Encoding: gzip, deflate, br
Accept-Language: fr-FR,fr;q=0.9,en-US;q=0.8,en;q=0.7
Cookie: matomo_lang=language%3DczoyOiJmciI7%3A_%3D775d65a98b023e9faa6a4a64288bc21ce9f2afd8; cookiesession1=157EC9D0LP2OEBDXTU4O81MACMLW7955; MATOMO_SESSID=ue7p9k5hic0aot696m94gb2mh2

No error on PHP error file.

I re-installed Mamoto twice , restarted server … same problem.

capture_mamoto971×473 25.6 KB

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