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Piwik error: DataAccess\\gzcompress undefined function

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@torstello wrote:

I'm running Piwik 2.16.1 on a test server on CentOS 6.
after all my RAM was eaten up / getting

end_mm_heap corrupted

erros in my apache/httpd I compiled php-5.6.25 and php-7.0.10 from source.

I compiled the php-versions with:

./configure --with-gd --with-curl --with-apxs2=/usr/sbin/apxs --enable-mysqlnd
--with-pdo-mysql --enable-zip --with-bz2=/usr/lib64

But now i get (with both php versions) this errors:

Call to undefined function Piwik\\DataAccess\\gzcompress()

any ideas?

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JavaScript error: Failed to load resource

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@N_cklas wrote:

Everything seems to load fine, but no visits are tracked. Found another thread with similiar problem that said open “Open Developer Tools” in Chrome and see if there’s any error, so I did and this is what I found:
Failed to load resource: http://MYSITE.se/wp-content/plugins/wp-piwik/proxy/piwik.php the server responded with a status of 500 (Internal Server Error)

I've visited the site with Firefox, Chrome and MS Edge from two different computers but no visits gets recorded

I’ve tried finding out what to do next, but no luck, so appreciate any thoughts on how to fix this

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Not tracking visits from 10 network

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@plembo_arw wrote:

I'm testing Piwik on a couple of sites on our intranet and finding that it is not reporting visits from any client with an IP in the 10.0.0.0 address range. Is there something I'm supposed to switch on/off in Piwik to get it to capture those?

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Geoip database location error

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@Vrelk wrote:

I am running into an issue while trying to use the PECL version of geoip. I have a custom location set for this site using php_value in .htaccess, which seems to be working as piwik registers it as such, and phpinfo shows the value too.

PHP Version: 5.6.25
Webserver: LiteSpeed V6.9
Piwik Version: 2.16.2

Error: The PECL module is looking for databases in '/usr/share/GeoIP/', but this directory does not exist. Please create it and add the GeoIP databases to it. Alternatively, you can set 'geoip.custom_directory' to the correct directory in your php.ini file.

Which is followed by

Note: The 'geoip.custom_directory' PHP ini option is set to '/home/*****/analytics.*****.com/misc'.
This GeoIP implementation has access to the following types of databases: .

Error at the top of the page:

WARNING: /home/*****/analytics.*****.com/plugins/UserCountry/LocationProvider/GeoIp/Pecl.php(130): Warning - is_dir(): open_basedir restriction in effect. File(/usr/share/GeoIP/) is not within the allowed path(s): (/home/*****:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) - Piwik 2.16.2 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)

Images of piwik, phpinfo, and /misc folder

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Wrong Transition Counts

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@GatheredPain wrote:

Hi

i have strange Transition Counts:

i.E.;
297 pageviews
Incoming traffic
86 from internal pages
0 from internal searches
0 from search engines
0 from websites
5 from campaigns
2 direct entries
(7 page reloads)

Shouldn't the sum of all "Incomung traffic" be the same as the pagevies? Where are die remaining 204 Visits from?

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Log_visits - TrojWare.JS.Iframe.of@396209225

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@jpg wrote:

I've just discovered an trojan in my piwik_log_visits sql table, detected by scanning the daily sqldump backup

TrojWare.JS.Iframe.of@396209225

How did it get there? and what can I do to stop future trojans?

The only hit on google was this forum, posted just a few hours ago:
https://www.prestashop.com/forums/topic/554221-malware-in-database-trojwarejsiframeof-396209225/

Is this something all new? targeting Piwik among others?
Is it safe to use the Piwik dashboard until an fix is ready? I'm running 2.16.2 (self-hosted, latest stable)

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Where can I find visitor provider data after enabling the plugin?

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@seanthegeek wrote:

Hello,

I have enabled the Provider plugin, but I can't find the information in the UI. is there a command that I need to run to get that data retroactively for past visits (like with GeoIP)?

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Php.ini error preventing installation

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@braven wrote:

I have an error in my Required PHP configuration (php.ini)
Where do I FIND php.ini or even config.ini.php?
I've looked thru thousands of files and can't find it.
Thanks

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Number formatting problem with php 7?

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@Oliver_Iost wrote:

Hi,

after moving to a new server (from Debian 7 with standard mysql and php5.6 via dotdeb to Debian 8 with mariadb and php7.0 via dotdeb) some problems occur.
With language set to german seconds are shown like 0..15 s and 0.2 s (where 0,15 s and 0,2 s would be correct).
In english it displays correctly.
Where exactly is this formatting done in your code? So I can test what happens there …

Oli

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Moving to new server, some (old) reports missing

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@Oliver_Iost wrote:

Old Server: Debian 7-Standard with MySQL (but PHP 5.6.25 from dotdeb).
New Server: Debian 8-Standard with MariaDB (and PHP 7.0.10 from dotdeb).

Moving by copying the piwik-files from the old to the new server and changing database credentials in config. While the old server was still running, I used mysqldump to get the data. So maybe there are some inconsistences here (especially cause I dumped old numeric/blob tables before).

Then everythings seems to work fine. But after the first archiving was done (via cron only once a day), strange things happened: No data shown for the current day and – even more strange – no for two days before yesterday.
I copied some rows from the option-table of the old to the new server which seem missing.

Now the data of today shows up – but no data for 6th of september. I can look at the visitor-log of this day, so the raw data seems to be there (and I still have everything on my old server). But every other report for this day says „no data“ - besides Visitors/Engagement/Returning Visits). For 3rd september the calculated numbers are lower than they were on the old server.

So something went wrong while copying the data and this makes some strange things when archiving the data.

Any idea what I can do to clean up?

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Custom dimension not working

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@lucavox91 wrote:

Hello.
I'm trying to track custom dimension. The plugin is installed correctly but when I click in the menu it shows only "Value not defined".
this is the code

var _paq = _paq || [];

(function() {
var u="//www.nivox.it/piwik/";
_paq.push(['setTrackerUrl', u+'piwik.php']);
_paq.push(['setSiteId', '1']);
_paq.push(['setCustomDimension', customDimensionId = 5, customDimensionValue = 'prova']);
_paq.push(['setCustomDimension', customDimensionId = 1, customDimensionValue = 'bo']);

var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s);

})();

_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);

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Twig_Loader_Filesystem

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@Gregool wrote:

Hi there,

today I downloaded piwik from piwik.org, took filezilla to transfer the unzipped data to my hoster and website.

But I got an Error-Logfile:

[Thu Sep 15 16:27:44 2016] [-:error] [pid 26853] [client 127.0.0.1:36020] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311
[Thu Sep 15 16:27:44 2016] [-:error] [pid 26853] [client 127.0.0.1:36020] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311
[Thu Sep 15 16:27:58 2016] [-:error] [pid 30196] [client 127.0.0.1:36492] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311
[Thu Sep 15 16:27:58 2016] [-:error] [pid 30196] [client 127.0.0.1:36492] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311
[Thu Sep 15 16:32:33 2016] [-:error] [pid 17016] [client 127.0.0.1:44548] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311
[Thu Sep 15 16:32:33 2016] [-:error] [pid 17016] [client 127.0.0.1:44548] [host gregool.de] PHP Fatal error: Class 'Twig_Loader_Filesystem' not found in /is/htdocs/wp12348447_PO3V80HD22/www/piwik/core/Twig.php on line 311

What has gone wrong?

Thank you very much.

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Provider Unknown

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@xutu wrote:

Hello,

The provider plugin is not working for me.
I only get the Provider Unknown status.

I'm using Piwik 2.16.2. Provider plugin is enabled and the Anonymize Visitors' IP addresses is set to no.
Not sure if other settig influence the Provider plugin or not.

Regards,
Alex

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BUG? RequestProcessor setParam only with [Development] enabled?

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@Tomas_Kapler wrote:

I am trying to make a tracker plugin where i need to change (server side) action_name based on some conditions.

I am extending RequestProcess and trying manipulateRequest and afterRequestProcessed functions, e.g.:

class KBRequestProcessor extends RequestProcessor
{

		public function manipulateRequest(Request $request)
		{
				 $request->setParam('action_name','Example title');
		}

    public function afterRequestProcessed(VisitProperties $visitProperties, Request $request)
    {
		 		 $request->setParam('action_name','Example title');
    }
}

The problem is, that this works only if i got

[Development]
enabled = 1

in my global.ini.php. what if i understand it rights mean, that all caching is avoided. I need to make it production ready so i need it work with cache.

It seems for me, that it is possible to change only plugin data using $request->setMetadata but not the other params. Or am i doing something wrong and there is some way how to change title and other request params serverside via plugin?

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Ecommerce orders are not updating in piwik_log_visit_action table

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@abhishek wrote:

I have hosted a test website (opencart) to do a R&D analysis on e-commerce tracking.

And I have installed piwik 2.12.1 and also enabled e-commerce tracking using an opencart plugin Piwik-OpenCart-Ecommerce-VQMod-2.0.

The dashboard and other reports works fine. But in the piwik_log_visit_action table there is only data from a single date (Piwik enabled date) and there onwards there is no data getting saved in to the table.

But the e-commerce transactions are being listed in piwik dashboard.

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Track banner clicks on SURFspot.nl

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@SURF2016 wrote:

Hi all,

We're trying to log the clicks on the 4 banners on our website (test).surfspot.nl

Now we've added some trackevent JS to the banners:

for example:
a onclick="_paq.push(['trackEvent', 'CategoryName', 'ActionName', 'ActionValue']);"

We'de expect that the tracked events would appear on the PIWIK \ ACTIONS \ EVENTS view, but there's nothing to show in the events section :-(.

Any help would be appreciated.

kind regards,

SURF

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Cronjob Error - Cannot redeclare class Json

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@jtdedb wrote:

Hi,

we set up a Cronjob for archiving reports. Unfortunately it is not working. Log file shows this error messages:


INFO [2016-09-22 09:46:02] ---------------------------
INFO [2016-09-22 09:46:02] INIT
INFO [2016-09-22 09:46:02] Running Piwik 2.16.2 as Super User
INFO [2016-09-22 09:46:02] ---------------------------
INFO [2016-09-22 09:46:02] NOTES
INFO [2016-09-22 09:46:02] - Reports for today will be processed at most every 150 seconds. You can change this value in Piwik UI > Settings > General Settings.
INFO [2016-09-22 09:46:02] - Reports for the current week/month/year will be refreshed at most every 3600 seconds.
INFO [2016-09-22 09:46:02] - Will process 14 other websites because some old data reports have been invalidated (eg. using the Log Import script) , IDs: 2, 3, 4, 5, 6, 8, 9, 10, 11, 12, 13, 14, 15, 16
INFO [2016-09-22 09:46:02] ---------------------------
INFO [2016-09-22 09:46:02] START
INFO [2016-09-22 09:46:02] Starting Piwik reports archiving...
INFO [2016-09-22 09:46:02] Old report was invalidated for website id 2
INFO [2016-09-22 09:46:02] Will pre-process for website id = 2, period = day, date = last52
INFO [2016-09-22 09:46:02] - pre-processing all visits
INFO [2016-09-22 09:46:02] Old report was invalidated for website id 3
INFO [2016-09-22 09:46:02] Will pre-process for website id = 3, period = day, date = last52
INFO [2016-09-22 09:46:02] - pre-processing all visits
INFO [2016-09-22 09:46:03] Old report was invalidated for website id 4
INFO [2016-09-22 09:46:03] Will pre-process for website id = 4, period = day, date = last52
INFO [2016-09-22 09:46:03] - pre-processing all visits
INFO [2016-09-22 09:46:03] Old report was invalidated for website id 5
INFO [2016-09-22 09:46:03] Will pre-process for website id = 5, period = day, date = last52
INFO [2016-09-22 09:46:03] - pre-processing all visits
INFO [2016-09-22 09:46:03] Old report was invalidated for website id 6
INFO [2016-09-22 09:46:03] Will pre-process for website id = 6, period = day, date = last52
INFO [2016-09-22 09:46:03] - pre-processing all visits
INFO [2016-09-22 09:46:04] Old report was invalidated for website id 8
INFO [2016-09-22 09:46:04] Will pre-process for website id = 8, period = day, date = last52
INFO [2016-09-22 09:46:04] - pre-processing all visits
INFO [2016-09-22 09:46:04] Old report was invalidated for website id 9
INFO [2016-09-22 09:46:04] Will pre-process for website id = 9, period = day, date = last52
INFO [2016-09-22 09:46:04] - pre-processing all visits
INFO [2016-09-22 09:46:05] Old report was invalidated for website id 10
INFO [2016-09-22 09:46:05] Will pre-process for website id = 10, period = day, date = last52
INFO [2016-09-22 09:46:05] - pre-processing all visits
INFO [2016-09-22 09:46:05] Old report was invalidated for website id 11
INFO [2016-09-22 09:46:05] Will pre-process for website id = 11, period = day, date = last52
INFO [2016-09-22 09:46:05] - pre-processing all visits
INFO [2016-09-22 09:46:05] Old report was invalidated for website id 12
INFO [2016-09-22 09:46:05] Will pre-process for website id = 12, period = day, date = last52
INFO [2016-09-22 09:46:05] - pre-processing all visits
INFO [2016-09-22 09:46:06] Old report was invalidated for website id 13
INFO [2016-09-22 09:46:06] Will pre-process for website id = 13, period = day, date = last52
INFO [2016-09-22 09:46:06] - pre-processing all visits
INFO [2016-09-22 09:46:06] Old report was invalidated for website id 14
INFO [2016-09-22 09:46:06] Will pre-process for website id = 14, period = day, date = last52
INFO [2016-09-22 09:46:06] - pre-processing all visits
INFO [2016-09-22 09:46:06] Old report was invalidated for website id 15
INFO [2016-09-22 09:46:06] Will pre-process for website id = 15, period = day, date = last52
INFO [2016-09-22 09:46:06] - pre-processing all visits
INFO [2016-09-22 09:46:07] Old report was invalidated for website id 16
INFO [2016-09-22 09:46:07] Will pre-process for website id = 16, period = day, date = last52
INFO [2016-09-22 09:46:07] - pre-processing all visits
INFO [2016-09-22 09:46:07] Done archiving!
INFO [2016-09-22 09:46:07] ---------------------------
INFO [2016-09-22 09:46:07] SUMMARY
INFO [2016-09-22 09:46:07] Total visits for today across archived websites: 0
INFO [2016-09-22 09:46:07] Archived today's reports for 0 websites
INFO [2016-09-22 09:46:07] Archived week/month/year for 0 websites
INFO [2016-09-22 09:46:07] Skipped 14 websites
INFO [2016-09-22 09:46:07] - 0 skipped because no new visit since the last script execution
INFO [2016-09-22 09:46:07] - 0 skipped because existing daily reports are less than 150 seconds old
INFO [2016-09-22 09:46:07] - 0 skipped because existing week/month/year periods reports are less than 3600 seconds old
INFO [2016-09-22 09:46:07] - 14 skipped because got an error while querying reporting API
INFO [2016-09-22 09:46:07] Total API requests: 0
INFO [2016-09-22 09:46:07] done: 0/14 0%, 0 vtoday, 0 wtoday, 0 wperiods, 0 req, 5612 ms, 28 errors.
INFO [2016-09-22 09:46:07] Time elapsed: 5.612s
INFO [2016-09-22 09:46:07] ---------------------------
INFO [2016-09-22 09:46:07] SCHEDULED TASKS
INFO [2016-09-22 09:46:07] Starting Scheduled tasks...
INFO [2016-09-22 09:46:07] done
INFO [2016-09-22 09:46:07] ---------------------------
INFO [2016-09-22 09:46:07] ---------------------------
INFO [2016-09-22 09:46:07] SUMMARY OF ERRORS
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=2&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 2, Time elapsed: 0.388s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=3&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 3, Time elapsed: 0.353s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=4&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 4, Time elapsed: 0.357s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=5&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 5, Time elapsed: 0.353s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=6&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 6, Time elapsed: 0.359s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=8&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 8, Time elapsed: 0.358s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=9&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 9, Time elapsed: 0.354s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=10&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 10, Time elapsed: 0.352s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=11&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 11, Time elapsed: 0.352s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=12&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 12, Time elapsed: 0.352s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=13&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 13, Time elapsed: 0.366s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=14&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 14, Time elapsed: 0.364s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=15&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 15, Time elapsed: 0.364s, skipping
INFO [2016-09-22 09:46:07] Error: Got invalid response from API request: ?module=API&method=API.get&idSite=16&period=day&date=last52&format=php&trigger=archivephp. Response was ' Fatal error: Cannot redeclare class Piwik\Plugins\API\Renderer\Json in wwwroot/piwik_jt/plugins/API/Renderer/Json.php on line 108 '
INFO [2016-09-22 09:46:07] Error: Empty or invalid response '' for website id 16, Time elapsed: 0.367s, skipping

Is there someone who can help me please? I have no idea what to do. We have a standard piwik installation (Version 2.16.2)

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Visit Standard Length and Average Visit Duration

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@aw3 wrote:

On my site, we've had 'visit_standard_length = 1800' set as normal and see around a 4 minute average visit duration.

After setting it to 0: 'visit_standard_length = 0' the average visit duration jumped down to below a minute.

After setting it to 18000 (300 minutes): 'visit_standard_length = 18000' the average visit duration jumped up to around 13 minutes.

My question is why does changing that parameter alter the average visit duration, or is it even related at all?
This was the only change made and our average visit duration has been consistent for a while. Making the changes caused a noticeable change within hours so it seems like they're related.

Thanks.

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Can I wipe config and restart config again?

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@jwhitmore wrote:

In terms of sys admin I'm a hobbyist who has a blog, on my own domain, let's say www.example.com. I decided that I'd play with piwik and installed it on my Nginx powered site, but decided that I'd put piwik on a different port, (81). So my blog is on 80 and piwik is on port 81. That just has not worked out for me and no tracking of site visits is being registered at all. I decided that I'd start fresh and put piwik on it's own domain, (piwik.example.com).

Just wondering what I have to do to restart my install? Wipe the database, and re-create it? Delete the piwik file hierarchy and download it again? Can piwik be on a different domain like that or is that going to confuse it and again it'll not register site visits?

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Database size estimate hanging 2.13.1

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@andy.smithers wrote:

Trying to use the gui to set the pruning options. Cannot 'save' changes, as the database size estimate option starts and either the query times out or the estimate seemingly runs forever. Either way the settings of the pruning do not take.

Other suggestions on the web seem to suggest amending the config.ini.php file to 'disable automatic database size estimate in data purging'

My understanding of this is that the supplementary action when setting the purge values of giving you (automatically) the estimated database size after the purge, is switched off.

So how do you set the option in the config?
i.e. what is the variable name and value to put to it?

Also/instead, is there an option to set the purging values outside the GUI to avoid the database size estimator getting in? e.g. Set the detail to 700 days and the reports to 20 months.

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