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Can only export first 500 rows of Actions/Pages

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@UXAnalyst wrote:

I'm sure I used to be able to go to the next page and then export the next 500 rows but no matter which page I'm on now, it only exports the first 500.

Is there a way I can grab all of it? I never get to more than 1500 lines which isn't a great deal of data but I need the full data as I don't get enough detail from the in browser view.

Any ideas?

Many thanks!

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Kaspersky blocks piwik.js

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@greek wrote:

Hello guys,

i have a wordpress blog and yesterday i decided to use piwik for my analytics.
I installed piwik on my server and the right plugin "wp-piwik" on wordpress.

Do all the configuration stuff but didn't get any analytics.

I re-installed the piwik but same issue. So i started with debugging and finally find out that my Kaspersky, on my local machine, is blocking every piwik.js file on every server.

I visited a site that also uses piwik for analytics and same:

Failed to load resource: the server responded with a status of 499 (Request has been forbidden by antivirus)
http://XXXXXXX.com/piwik.js

Is this allready a known issue?

Regards
Greek

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New Install Doesn't Record Traffic

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@Richard_James wrote:

I'm new to piwik and have a fresh install of Piwik v 2.16.2 which stopped recording traffic after installing a few plugins. I added about 10 and have deactivated/uninstalled them. Which didn't fix the problem.

I'm getting an error showing when I navigate to a page and look at the console errors:

"http://<>/piwik.php?action_name=Name&idsite=2&rec=1&r=438332&h=12&m=20&s=57&url=http%3A%2F%2Fux.assentcompliance.com%2F&id=f7cb5fbcd216b3b6&idts=1473881283&idvc=3&idn=0&refts=0&viewts=1473956155&send_image=1&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=0&java=1&gears=0&ag=0&cookie=1&res=1440x900&gt_ms=6Failed to load resource: the server responded with a status of 400 (Bad Request)

Piwik isn't getting any data from traffic, including visitor info.

Any suggestions?

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API will only go back 7 weeks

Error in email report list view: "Undefined index: website" [SOLVED]

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@christian1 wrote:

Hi,

when I go to the PDFReports module I usually saw the list with my configured email reports.
Now there is in the column "Download" always the same error message:

Notice: Undefined index: website in   /srv/htdocs/piwik/tmp/templates_c/%%AC^AC3^AC3C8E68%%list.tpl.php on line 107

Backtrace -->

#0 Piwik_ErrorHandler(...) called at [/srv/piwik/tmp/templates_c/%%AC^AC3^AC3C8E68%%list.tpl.php:107]
#1 include(...) called at [/srv/piwik/libs/Smarty/Smarty.class.php:1869]
#2 Smarty->_smarty_include(...) called at [/srv/piwik/tmp/templates_c/%%0D^0DF^0DFF081E%%index.tpl.php:31]
#3 include(...) called at [/srv/piwik/libs/Smarty/Smarty.class.php:1263]
#4 Smarty->fetch(...) called at [/srv/piwik/core/View.php:122]
#5 Piwik_View->render(...) called at [/srv/piwik/plugins/PDFReports/Controller.php:84]
#6 Piwik_PDFReports_Controller->index(...) called at [:]
#7 call_user_func_array(...) called at [/srv/piwik/core/FrontController.php:125]
#8 Piwik_FrontController->dispatch(...) called at [/srv/htdocs/piwik/index.php:47]

Could anyone advise in this?

Thank you very much!

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Changing text that comes with the piwik-email report

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@anatomy wrote:

Hi there,

I'm pretty new to piwik it's a great tool and everyone's happy with
it. My Boss only wished that the text in the mail that delivers the
piwik report as a pdf-doc could be changed. Actually it is
" Hallo,
Sie finden in der angehängten Datei ihren Bericht (interval: weekly) für (tracked URL)"
Its german and means that the report is attached to this e- mail

Can I change this myself? What do I have to do for changing this?
Is this something you change in the source code of your piwik config?

My biggest problem is that I don't know the location of that text.

unfortunately the piwik installation my company works with runs on a
server that I'm not allowed to touch, so I have access to the Piwik GUI
but not to the files of the piwik installation.

Help would be very much appreciated, its time sensitive.

Thanks for any reply,

anatomy

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Piwik 2.16.2 Upgrade Issue : number visit decreased

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@francoisg wrote:

Hello,

Since i upgrade automaticly piwik from 2.15 to 2.16.2, visit number of all the website decreased, the number is approximately half the number i had in the old piwik version. Any idea?

Thanks

Francois

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Plugin\Updates_0_0_2 error

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@macada wrote:

Hi all,
I have got this error after I install piwik from scratch. I have just put the structure of the tables and I run index.php and I have got this:
The class \Piwik\Plugins\ExamplePlugin\Updates_0_0_2 was not found in /home/piwik.opennemas.com/plugins/ExamplePlugin/Updates/0.0.2.php

Any help will be welcome

Thanks

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Array to string conversion - Piwik 2.16.3

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@cc1 wrote:

I have up graded four Piwik sites and not had any issues with three of them, the last one however generated the following output when running the database upgrade:

A database upgrade is required. Execute update? (y/N) y

Starting the database upgrade process now. This may take a while, so please be patient.

    *** Update ***

    Database Upgrade Required

    Your Piwik database is out-of-date, and must be upgraded before you can continue.

    Piwik database will be upgraded from version 2.16.2 to the new version 2.16.3.

    The following dimensions will be updated: log_visit.visit_entry_idaction_url.

    The database upgrade process may take a while, so please be patient.

WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-03 10:28:22] /web/stats.transitionnetwork.org/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.3 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
  Executing ALTER TABLE `log_visit` MODIFY COLUMN `visit_entry_idaction_url` INTEGER(11) UNSIGNED NULL  DEFAULT NULL... Done. [1 / 1]

Piwik has been successfully updated!

It appears you have executed this update with user root:root, while your Piwik files are owned by www-data:www-data.

To ensure that the Piwik files are readable by the correct user, you may need to run the following command (or a similar command depending on your server configuration):

$ chown -R root:root /web/stats.transitionnetwork.org/piwik

So I thought I'd best report it here... the full set of commands I ran are listed here.

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Huge difference: Piwik vs Google Analytics

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@Cesar wrote:

Hello,
I'm using piwik (latest version) along with google analytics.

These are the last 30 days on google analytics:

and these are the last 30 days on piwik:

the difference is huge! Why?
I thought it was a problem with adblock, so I did a url rewrite of piwik url, like this:

<!--- Piwik --->
<script type="text/javascript">
	var _paq = _paq || [];
	_paq.push(['trackPageView']);
	_paq.push(['enableLinkTracking']);
	(function() {
		var u="//stats.mywebsite.it/";
		_paq.push(['setTrackerUrl', u+'s/sp.cf']);
		_paq.push(['setSiteId', 1]);
		var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
		g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'s/sj.js'; s.parentNode.insertBefore(g,s);
	})();
</script>
<noscript><p><img src="//stats.mywebsite.it/s/sp.cf?idsite=1" style="border:0;" alt="" /></p></noscript>
<!--- End Piwik Code --->

but I have not solved. Do you have tips for me?

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Trying to find out why my piwik.js never completes loading

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@jk1 wrote:

I would like to find out why piwik.js never seems to finish loading on my Joomla websites. See screenshot:


If a disable the script, my homepage usually loads below 1.5 seconds, but with the script enabled the loading time shown in Firebug always increases significantly.

In Piwik's System Check I do see this error message:


LOAD DATA INFILE
Using LOAD DATA INFILE will greatly speed Piwik's archiving process up. To make it available to Piwik, try updating your PHP & MySQL software and make sure your database user has the FILE privilege.
If your Piwik server tracks high traffic websites (eg. > 100,000 pages per month), we recommend to try fix this problem.
Error: LOAD DATA INFILE failed... Error was:
Try #1: LOAD DATA INFILE : SQLSTATE[28000]: Invalid authorization specification: 1045 Access denied for user 'xxxxxx'@'localhost' (using password: YES)[28000]


I don't have access rights to change the privileges for the database user, so I will have to contact my webhoster for this. Just would like to know if this error could be the cause for Piwik to act as a speed brake. Nevertheless the statistics seem to work properly if the script is enabled. The Piwik database currently is approximately 100 mb.

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HTTP Tracking API behaviour with incorrect token_auth

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@dropadrop wrote:

I've been testing piwik on a virtual machine by feeding data through the tracking API. Yesterday after the upgrade my admin user was logged out and since I did not remember the password I used the "forgot password" functionality to reset it.

I don't know if it was due to the upgrade or due to resetting password, but it seems the tokenauth value changed. This seemed a bit strange as I did not see any mention about it in change logs or in the dialogues for setting password_ (ok, there was a mention actually in the mail), but even stranger is the behaviour that followed.

I sent a few hundred thousand events to the system and got no errors, however I could not see any of the events from the UI. I saw that they had been stored in the database. I deleted the data and tried again, but once again I could not find the events... After switching to 1 year view I noticed that all the events had actually been set to current time.

I understand that current time is used by default, but what seems strange is that I was attempting to set cdt, cip, country and region values and provided a token_auth that was incorrect. With INFO loglevel there was nothing in logs that would indicate an issue and each request returned status 200. Luckily this is test data that is easy to wipe, but is this really the way it's supposed to work or some regression?

edit: I noticed there was actually a mention of this in the email. Reason I missed it was that the virtual machine I'm testing with does not have access to an SMTP server so I was reading the password reset mail from /var/spool/mail/... on the command line. Still, one would expect either ignoring events that attempt to set cdt with an incorrect token or logging some kind of warning on the server.

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Update to 2.16.4 - Please report this message

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@lars.kersting wrote:

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable: timezone - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable: timezone - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

WARNING [2016-10-04 05:56:48] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

WARNING [2016-10-04 05:56:49] /var/www/apps/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable: timezone - Piwik 2.16.4

WARNING [2016-10-04 05:56:49] /var/www/apps/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4

WARNING [2016-10-04 05:56:49] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

WARNING [2016-10-04 05:56:49] /var/www/apps/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4

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Errors in update 2.16.4

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@mhetru wrote:

Hello,

I update my piwik 2.16.2 to 2.16.4 and i got some errors when i execute this command:

mhetru@apps-php-pers1:/var/www/piwik$ sudo -u www-data -H /var/www/piwik/console core:update

    *** Update ***

    Database Upgrade Required

    Your Piwik database is out-of-date, and must be upgraded before you can continue.

    Piwik database will be upgraded from version 2.16.2 to the new version 2.16.4.

    The following dimensions will be updated: log_visit.visit_entry_idaction_url.


This is a major update! It will take longer than usual.

    *** Note: this is a Dry Run ***

    ALTER TABLE `piwik_log_visit` MODIFY COLUMN `visit_entry_idaction_url` INTEGER(11) UNSIGNED NULL  DEFAULT NULL;

    *** End of Dry Run ***

A database upgrade is required. Execute update? (y/N) y

Starting the database upgrade process now. This may take a while, so please be patient.

    *** Update ***

    Database Upgrade Required

    Your Piwik database is out-of-date, and must be upgraded before you can continue.

    Piwik database will be upgraded from version 2.16.2 to the new version 2.16.4.

    The following dimensions will be updated: log_visit.visit_entry_idaction_url.

    The database upgrade process may take a while, so please be patient.

WARNING [2016-10-04 07:23:01] /var/www/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable: timezone - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable: timezone - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-04 07:23:01] /var/www/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)

Thanks!

Mathieu

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Lost all reports settings after 2.16.4 update

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@mikey wrote:

Today i updated Piwik to 2.16.4. After the update all settings for my reports are lost.
- No recipients are defined.
- All Statistics option i choose in the reports disappeared.

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Not able to load SitesManager module

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@GoGo wrote:

I'm new to Piwik and installed it on a sub domain (version 2.16.4). The first visitors are shown up already but there is one page that keeps loading; SitesManager.

Made a recording of the screen: https://youtu.be/tub19M-j4h8

Any idea? I'm not a developer :smirk:

Edit: Tried different browsers (all the same problem)

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UI Notifications after update

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@Zac wrote:

After updating from 2.16.2 -> 2.16.3 and 2.16.4 the UI notifications asking for confirmations about settings changes are popping up everywhere with no way to dismiss them.

e.g.

http://image.prntscr.com/image/657ca5f2a9684e1f87866cd6a063d233.png

(1 image limit)

This is on most pages.

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2.16.4 Hung on updating database

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@michael496 wrote:

My database has been hung on updating for 4 1/2 hrs now. I don't believe it should take this long. I'm not sure where to proceed from here. Any help would be greatly appreciated.

root@piwik httpd]# php /var/www/html/piwik/console core:update

    *** Update ***

    Database Upgrade Required

    Your Piwik database is out-of-date, and must be upgraded before you can continue.

    The following dimensions will be updated: log_visit.visit_entry_idaction_url.

    *** Note: this is a Dry Run ***

    ALTER TABLE `piwik_log_visit` MODIFY COLUMN `visit_entry_idaction_url` INTEGER(11) UNSIGNED NULL  DEFAULT NULL;

    *** End of Dry Run ***

A database upgrade is required. Execute update? (y/N) y

Starting the database upgrade process now. This may take a while, so please be patient.

    *** Update ***

    Database Upgrade Required

    Your Piwik database is out-of-date, and must be upgraded before you can continue.

    The following dimensions will be updated: log_visit.visit_entry_idaction_url.

    The database upgrade process may take a while, so please be patient.

  Executing ALTER TABLE `piwik_log_visit` MODIFY COLUMN `visit_entry_idaction_url` INTEGER(11) UNSIGNED NULL  DEFAULT NULL...

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Announcement If you upgraded to 2.16.3 or 2.16.4 you will need to re-create your scheduled reports

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@matthieu wrote:

If you upgraded to 2.16.3 or 2.16.4 you will need to re-create your Scheduled reports as they will be empty (no recipients, no report selection, etc.). You have to re-create them manually, or you can also restore the table piwik_report (containing your Scheduled reports definition) from a backup if you have one.

Piwik 2.16.5 has been released and fixes this issue.

We are sorry for any inconvenience caused.

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Warnings while Inst piwik [2.16.2-1] (2.16.4-1 piwik-vanilla-repository:stable [all])

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@SMerten wrote:

WARNING [2016-10-05 05:13:10] /usr/share/piwik/core/Updates/2.16.3-b3.php(37): Notice - Undefined variable:
after a Update 2.16.2 to 2.16.4 i git the following warnings

php Version is:
ii php5 5.4.45-0+deb7u5

timezone - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-05 05:13:10] /usr/share/piwik/core/Date.php(275): Notice - date_default_timezone_set(): Timezone ID '' is invalid - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-05 05:13:10] /usr/share/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
WARNING [2016-10-05 05:13:10] /usr/share/piwik/libs/Zend/Db/Statement/Pdo.php(228): Notice - Array to string conversion - Piwik 2.16.4 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)

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